Refrens Reviews
Total 54 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars81%
4
Stars15%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jesha
Law Practice, 1-10 employees
Less than a year
“The best tool for my daily work
Pros
This is the best tool for my daily work as it handle all my invoices and receipts. Plus as a self-employed lawyer with many clients, it makes tracking everything incredibly simple and keeps me completely stress-free about expenses. The price is also very affordable and when you break down the daily cost and consider the discount I received after a year, I am absolutely thrilled. The support team is also the best and always available, day or night.
Cons
I do not have a single complaint. I think it is a great product and the best accounting software I've ever used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohamed
Automotive, 1-10 employees
Less than a year
“fast invoicing & all-in-one client management
Pros
Refrens platform is very user friendly and allows me to generate polished invoices in no time. It also combines helpful tools like tracking payments and managing client information all in a single, convenient location.
Cons
Some of the more powerful tools like in-depth analytics, extra customization and specific app connections are locked behind the paid plan. So this can be a bit restrictive for new freelancers or small startups that might not have the funds for an upgrade. I feel like including a few more of these features in the free tier would add a lot of value.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Abhishek
Design, 1-10 employees
More than a year
“Simplifies invoices and payments effortlessly
Pros
My favorite part of Refrens is how it simplifies handling invoices and payments so effortlessly. The layout is clean and user-friendly which saves me a huge amount of time. I also like the professional appearance of the invoices which really helps establish credibility with my customers.
Cons
Honestly there is nothing significant that I dislike. If I was forced to choose something, I would say I'd like more connections with the other apps in my workflow. But for what I need, it performs perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jigar
Construction, 11-50 employees
Less than 6 months
“everything i need in one system
Pros
Everything I need such as quotations, billing, inventory and CRM is integrated into one system. So I do not have to struggle with multiple different applications anymore.
Cons
The options for placing images in a quote are a bit restricted. I also find the progress tracking on the CRM page difficult to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
ferr
Printing, 1-10 employees
More than a year
“Reliable for daily work
Pros
The basic design, quick invoice creation and professional-looking templates make my daily work reliable and completely hassle-free.
Cons
A few of the more advanced capabilities feel limited and I think the mobile app could be enhanced to be more efficient.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
9
Dillon
Mechanical or Industrial Engineering, 1-10 employees
Free Trial
“very simple for managing invoices
Pros
Managing invoices and accounts is very simple with Refrens. Overall the software is thoughtfully designed and easy to navigate, even without any formal accounting training. Plus I can create sleek invoices, track outstanding payments and maintain all my client details in one centralized spot.
Cons
I feel like it would be much more helpful if the balance sheet feature was part of the premium package instead of only the top-tier plan.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anuj
Marketing and Advertising, 1-10 employees
Less than a year
“remarkably simple and easy to use
Pros
The platform is remarkably simple and easy to use. I can create and handle invoices, prepare quotes and turn those quotes directly into invoices with just one click.
Cons
This does not really apply here but if I had to mention something, I would say the design could use some upgrade and the speed could be improved occasionally.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Duncan
Consumer Services, 1-10 employees
More than a year
“Outstanding value with a wide range of features
Pros
I receive a tremendous amount of value from Refrens. No other service provides me with such a wide range of useful features all consolidated in a single platform.
Cons
To be honest I do not have any clear criticisms. My only small wish is that my local currency would remain as the default so I would not have to keep switching it back from another currency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnsimon
Hospitality, 1-10 employees
Free Trial
“One of the most user-friendly platforms
Pros
This is one of the most user-friendly accounting platforms I have used and I liked it from day one. I would say it is a dependable system that a company can truly rely on for all its financial management needs.
Cons
One thing I wish for is the ability to generate quotes and invoices as it is essential when running an established company or just getting a startup off the ground.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Nsisong
Marketing and Advertising, 1-10 employees
More than a year
“an invaluable service for business growth
Pros
It offers invaluable service that has genuinely supported my businesss growth. So I would definitely suggest it to other freelancers and solo entrepreneurs.
Cons
I do not have any cons to mention. As I liked using it and have recommended it to everyone who follows my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Samyak
Computer & Network Security, 1-10 employees
Less than a year
“Love the design for generating invoices
Pros
I love its simple design and how easy it is to generate invoices. The editable fields are perfectly set up for creating custom bills and I am also a big fan of the final invoice layout.
Cons
When I export my invoices, there is a bit of a wait. As they get emailed to me in a ZIP file which I then have to download and extract.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Vaishali
Hospitality, 1-10 employees
Less than 6 months
“very simple to operate with great support
Pros
Refrens software is very simple to operate and their team is incredibly supportive, always understanding my needs and providing customized help.
Cons
Right now my only concern is that the price is a bit steeper than other options. If this becomes an issue later on, I will be sure to provide more feedback.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Ismail
Printing, 11-50 employees
Less than a year
“Basic yet professional invoicing tools
Pros
The invoicing and payment tools are very easy to use and give everything a professional look. Also it is ideal for keeping all our financial and payment records in one spot.
Cons
I honestly do not have much to complain about but having more flexibility to tailor reports to my specific needs would be a great addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sricharan
Information Technology and Services, 51-100 employees
More than a year
“saves me a tremendous amount of time
Pros
I have relied on this accounting software for over a year now and I love how much time its invoicing and billing features save me as now creating and sending out a bill only takes a few seconds.
Cons
There is some room to grow in customizing reports and in making sure the mobile app has all the same features as the desktop version. For now it is good but has some limits.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ahir
Airlines/ Aviation, 1-10 employees
Less than a year
“remarkably simple for professional invoices
Pros
Refrens makes it remarkably simple to put together professional invoices, proposals and estimates in just minutes. The dashboard is also user friendly, the templates have a polished look and automated features like recurring bills and payment alerts are huge time-savers. I also really value having all my payment and expense tracking in one place. The built-in CRM and lead management tools are a major advantage for an expanding agency like ours.
Cons
I'd be really excited to see more advanced connections with other services like WhatsApp, Slack and Zoho CRM. Also the interface is clean but having more control over the design of templates would be a nice upgrade.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Retail, 1-10 employees
Less than 6 months
“Easy and simple to use
Pros
Using Refrens is way too easy and simple. And the thing I love the most is that you can manage every part of your accounting and financial dealings in one spot.
Cons
No cons to share as it is designed to be very efficient. It requires the fewest possible clicks to complete any task which makes it very practical to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Selvakumar
Dairy, 1-10 employees
Free Trial
“a clean and user-friendly design
Pros
One thing I really like about Refrens is its clean and user friendly design which allows people without a technical background to find their way around and use all the functions with ease.
Cons
The free tier restricts how many documents we can create annually for example, to 20. Also the options for personalizing templates are pretty basic on the free plan and include the Refrens logo.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Dhairya
Information Technology and Services, 1-10 employees
Less than 6 months
“Easy navigation
Pros
Their interface is very easy to understand and navigate.
Cons
I have not noticed any downsides or problems with the service so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Takudzwa
Automotive, 1-10 employees
Less than a year
“simple quote-to-invoice workflow
Pros
I love the simplicity of creating a quote, turning it into an invoice and sending it to my customer, all within the same system.
Cons
Since we occasionally deal with power outages, I would have preferred if there was a desktop version available alongside the online platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Isaiah Anthe
Construction, 1-10 employees
More than a year
“simplifies invoicing and payments
Pros
It does an amazing job of simplifying my invoicing and payment workflows making financial management completely effortless. Also the smart design and automated tasks save me a lot of time and help prevent mistakes.
Cons
No complaints as it is simply amazing and the way it speeds up my workflow is incredible.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10