Total 54 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

15%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

J

Jesha

Law Practice, 1-10 employees

Less than a year

5.0
September 2025

The best tool for my daily work

Pros

This is the best tool for my daily work as it handle all my invoices and receipts. Plus as a self-employed lawyer with many clients, it makes tracking everything incredibly simple and keeps me completely stress-free about expenses. The price is also very affordable and when you break down the daily cost and consider the discount I received after a year, I am absolutely thrilled. The support team is also the best and always available, day or night.

Cons

I do not have a single complaint. I think it is a great product and the best accounting software I've ever used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mohamed

Automotive, 1-10 employees

Less than a year

5.0
September 2025

fast invoicing & all-in-one client management

Pros

Refrens platform is very user friendly and allows me to generate polished invoices in no time. It also combines helpful tools like tracking payments and managing client information all in a single, convenient location.

Cons

Some of the more powerful tools like in-depth analytics, extra customization and specific app connections are locked behind the paid plan. So this can be a bit restrictive for new freelancers or small startups that might not have the funds for an upgrade. I feel like including a few more of these features in the free tier would add a lot of value.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Abhishek

Design, 1-10 employees

More than a year

5.0
September 2025

Simplifies invoices and payments effortlessly

Pros

My favorite part of Refrens is how it simplifies handling invoices and payments so effortlessly. The layout is clean and user-friendly which saves me a huge amount of time. I also like the professional appearance of the invoices which really helps establish credibility with my customers.

Cons

Honestly there is nothing significant that I dislike. If I was forced to choose something, I would say I'd like more connections with the other apps in my workflow. But for what I need, it performs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jigar

Construction, 11-50 employees

Less than 6 months

5.0
September 2025

everything i need in one system

Pros

Everything I need such as quotations, billing, inventory and CRM is integrated into one system. So I do not have to struggle with multiple different applications anymore.

Cons

The options for placing images in a quote are a bit restricted. I also find the progress tracking on the CRM page difficult to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

F

ferr

Printing, 1-10 employees

More than a year

5.0
September 2025

Reliable for daily work

Pros

The basic design, quick invoice creation and professional-looking templates make my daily work reliable and completely hassle-free.

Cons

A few of the more advanced capabilities feel limited and I think the mobile app could be enhanced to be more efficient.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

9

D

Dillon

Mechanical or Industrial Engineering, 1-10 employees

Free Trial

5.0
September 2025

very simple for managing invoices

Pros

Managing invoices and accounts is very simple with Refrens. Overall the software is thoughtfully designed and easy to navigate, even without any formal accounting training. Plus I can create sleek invoices, track outstanding payments and maintain all my client details in one centralized spot.

Cons

I feel like it would be much more helpful if the balance sheet feature was part of the premium package instead of only the top-tier plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anuj

Marketing and Advertising, 1-10 employees

Less than a year

5.0
September 2025

remarkably simple and easy to use

Pros

The platform is remarkably simple and easy to use. I can create and handle invoices, prepare quotes and turn those quotes directly into invoices with just one click.

Cons

This does not really apply here but if I had to mention something, I would say the design could use some upgrade and the speed could be improved occasionally.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Duncan

Consumer Services, 1-10 employees

More than a year

5.0
September 2025

Outstanding value with a wide range of features

Pros

I receive a tremendous amount of value from Refrens. No other service provides me with such a wide range of useful features all consolidated in a single platform.

Cons

To be honest I do not have any clear criticisms. My only small wish is that my local currency would remain as the default so I would not have to keep switching it back from another currency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Johnsimon

Hospitality, 1-10 employees

Free Trial

5.0
September 2025

One of the most user-friendly platforms

Pros

This is one of the most user-friendly accounting platforms I have used and I liked it from day one. I would say it is a dependable system that a company can truly rely on for all its financial management needs.

Cons

One thing I wish for is the ability to generate quotes and invoices as it is essential when running an established company or just getting a startup off the ground.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

N

Nsisong

Marketing and Advertising, 1-10 employees

More than a year

4.0
September 2025

an invaluable service for business growth

Pros

It offers invaluable service that has genuinely supported my businesss growth. So I would definitely suggest it to other freelancers and solo entrepreneurs.

Cons

I do not have any cons to mention. As I liked using it and have recommended it to everyone who follows my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S

Samyak

Computer & Network Security, 1-10 employees

Less than a year

5.0
August 2025

Love the design for generating invoices

Pros

I love its simple design and how easy it is to generate invoices. The editable fields are perfectly set up for creating custom bills and I am also a big fan of the final invoice layout.

Cons

When I export my invoices, there is a bit of a wait. As they get emailed to me in a ZIP file which I then have to download and extract.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

V

Vaishali

Hospitality, 1-10 employees

Less than 6 months

5.0
August 2025

very simple to operate with great support

Pros

Refrens software is very simple to operate and their team is incredibly supportive, always understanding my needs and providing customized help.

Cons

Right now my only concern is that the price is a bit steeper than other options. If this becomes an issue later on, I will be sure to provide more feedback.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

I

Ismail

Printing, 11-50 employees

Less than a year

5.0
July 2025

Basic yet professional invoicing tools

Pros

The invoicing and payment tools are very easy to use and give everything a professional look. Also it is ideal for keeping all our financial and payment records in one spot.

Cons

I honestly do not have much to complain about but having more flexibility to tailor reports to my specific needs would be a great addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sricharan

Information Technology and Services, 51-100 employees

More than a year

5.0
June 2025

saves me a tremendous amount of time

Pros

I have relied on this accounting software for over a year now and I love how much time its invoicing and billing features save me as now creating and sending out a bill only takes a few seconds.

Cons

There is some room to grow in customizing reports and in making sure the mobile app has all the same features as the desktop version. For now it is good but has some limits.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Ahir

Airlines/ Aviation, 1-10 employees

Less than a year

5.0
May 2025

remarkably simple for professional invoices

Pros

Refrens makes it remarkably simple to put together professional invoices, proposals and estimates in just minutes. The dashboard is also user friendly, the templates have a polished look and automated features like recurring bills and payment alerts are huge time-savers. I also really value having all my payment and expense tracking in one place. The built-in CRM and lead management tools are a major advantage for an expanding agency like ours.

Cons

I'd be really excited to see more advanced connections with other services like WhatsApp, Slack and Zoho CRM. Also the interface is clean but having more control over the design of templates would be a nice upgrade.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Retail, 1-10 employees

Less than 6 months

5.0
May 2025

Easy and simple to use

Pros

Using Refrens is way too easy and simple. And the thing I love the most is that you can manage every part of your accounting and financial dealings in one spot.

Cons

No cons to share as it is designed to be very efficient. It requires the fewest possible clicks to complete any task which makes it very practical to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Selvakumar

Dairy, 1-10 employees

Free Trial

5.0
May 2025

a clean and user-friendly design

Pros

One thing I really like about Refrens is its clean and user friendly design which allows people without a technical background to find their way around and use all the functions with ease.

Cons

The free tier restricts how many documents we can create annually for example, to 20. Also the options for personalizing templates are pretty basic on the free plan and include the Refrens logo.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

D

Dhairya

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
May 2025

Easy navigation

Pros

Their interface is very easy to understand and navigate.

Cons

I have not noticed any downsides or problems with the service so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Takudzwa

Automotive, 1-10 employees

Less than a year

5.0
May 2025

simple quote-to-invoice workflow

Pros

I love the simplicity of creating a quote, turning it into an invoice and sending it to my customer, all within the same system.

Cons

Since we occasionally deal with power outages, I would have preferred if there was a desktop version available alongside the online platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IA

Isaiah Anthe

Construction, 1-10 employees

More than a year

5.0
May 2025

simplifies invoicing and payments

Pros

It does an amazing job of simplifying my invoicing and payment workflows making financial management completely effortless. Also the smart design and automated tasks save me a lot of time and help prevent mistakes.

Cons

No complaints as it is simply amazing and the way it speeds up my workflow is incredible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

O

Ojas

Computer Software, 1-10 employees

Less than 6 months

5.0
May 2025

Simple to use with useful tools

Pros

Refrens platform is simple to use and comes packed with useful tools. Plus having a dedicated relationship manager is a great help if you need guidance during the initial setup.

Cons

The free trial only lets you create 15 invoices. Since this is such a fundamental feature, I think that limit should be a bit more generous.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Shamji

Writing and Editing, 1-10 employees

Less than a year

5.0
May 2025

a clean and logical interface for finances

Pros

What impressed me most was the clean and logical interface. It makes handling my company's finances very simple, even for a person like me with no accounting experience. The invoicing and billing system is also highly effective, letting me create polished invoices in moments and monitor payments as they happen. Overall it is an ideal all in one accounting solution for small and medium-sized companies.

Cons

One drawback I have found is that the reporting features are not very flexible. And for deeper financial insights, I would need more options to customize reports for my specific business requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Sasha

Consumer Goods, 1-10 employees

Free Trial

5.0
April 2025

fairly smooth workflow with great features

Pros

The workflow from creating a quote to an invoice and then a delivery order is perfectly smooth and it comes with a great set of features.

Cons

There are a lot of powerful tools I have not even tried yet but I can see there is great potential to get more value from the platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R

RAMKESH

Marketing and Advertising, 11-50 employees

Less than a year

5.0
April 2025

the best accounting web application

Pros

This is the best accounting web application I have used so far. The interface is very fluid and the best part is the incredibly fast support as they resolve all my questions in under an hour.

Cons

As an early user, I come across quite a few small bugs and I also feel we could use more options for personalization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PK

Praneel Kumar

Information Technology and Services, 11-50 employees

More than a year

5.0
April 2025

One of the simplest methods for invoicing

Pros

It provides me one of the simplest method for creating invoices and managing my books so that is something I like the most about Refrens.

Cons

I have not run into any major problems so far. And the best thing is that my dedicated account manager is always available to provide assistance when I need it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nimit

Marketing and Advertising, 1-10 employees

Free Trial

3.0
April 2025

a developing platform for freelancer networking

Pros

Refrens.com provides a great way to discover freelancers by showcasing their work and client feedback, which builds trust and can lead to more affordable options for companies. The collaboration features are useful too. In short it is an excellent platform for freelancers to grow their professional network.

Cons

It is still developing which means the community is smaller and there can be some clutter. Also it is missing a few of the advanced tools you find on bigger, more established sites.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

K

Kajal

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2025

automated gst invoices save huge time

Pros

The automated GST invoice feature works perfectly and saves me a huge amount of time. Plus it is a dependable and easy to use tool for billing.

Cons

I have no complaints as it works perfectly every time I use it. I also love the wide variety of invoice design templates available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ahmed

Entertainment, 1-10 employees

More than a year

5.0
April 2025

incredibly simple and useful for business tasks

Pros

It is incredibly simple to use and has been extremely useful for handling a wide variety of my business tasks.

Cons

The software can be a bit slow at times but it still gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

sarthak

Mechanical or Industrial Engineering, 1-10 employees

More than a year

5.0
April 2025

Quite simple for the whole team

Pros

Refrens software is quite simple that our team members who are not tech-savvy able to figure it out without any trouble.

Cons

I do not have any criticisms as everything works great and is very simple to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

N

Navneet

Events Services, 1-10 employees

Less than a year

5.0
April 2025

the best accounting software i have used

Pros

It's the best accounting software I have used and the feature for uploading images is particularly helpful.

Cons

The free tools are useful and the premium features are truly excellent. So no issues to report!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dileep

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
April 2025

Makes handling bills a simple process

Pros

One thing I like a lot about it is that it makes handling and managing bills for any kind of need a very simple process.

Cons

There is nothing to dislike about this platform. It is powerful and reliable tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dipshan

Information Technology and Services, 51-100 employees

Less than a year

5.0
April 2025

great gst compliant invoicing for anyone

Pros

It offers GST compliant invoicing that calculates tax automatically, tools for tracking projects and clients, plus options to customize how invoices look. The best thing is that it is simple enough for anyone to use even without an accounting background. They also have a great free plan and reasonably priced premium options.

Cons

I feel like the recurring payment system could use more automated options. I would also like more design choices for templates. Plus the desktop version works better for me than the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Femi

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
April 2025

Great platform for sending client bills

Pros

This is a great platform as it lets me send bills to my clients and gives them the freedom to select their preferred payment method.

Cons

To be honest I have no complaints. While using the service, I did not encounter any glitches or obstacles that stopped me from finishing my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephan

Information Technology and Services, 1-10 employees

More than a year

4.0
April 2025

simple to handle quotes and invoices

Pros

Managing invoices is not an issue anymore. As it is simple to handle quotes and then turn them directly into invoices. The interface is also easy to navigate and with the Pro plan, you can even send invoices and quotes through WhatsApp. Plus keeping track of client information is incredibly easy.

Cons

It does not work without an internet connection which is a downside. Also I cannot add deductions in the main field and have to use a separate box for it which does not seem logical.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

M

Marius

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
April 2025

very user friendly and easy to learn

Pros

Refrens software is very user friendly as I did not need much time to learn how to use it.

Cons

Some of the menu options can be a little unclear or hard to find at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M

Milan

Entertainment, 1-10 employees

Less than 6 months

5.0
April 2025

the best for creating invoices

Pros

Creating invoices and logging them into our accounts is a very simple task.

Cons

We need a wider selection of invoice templates and color themes to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Priyabrata

Printing, 1-10 employees

Less than a year

5.0
April 2025

a user-friendly and convenient interface

Pros

I find the interface user-friendly and very convenient to work with.

Cons

Well I have been using it for several months now and have not found any serious issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abdulaziz

Computer & Network Security, 1-10 employees

More than a year

5.0
April 2025

Saves me so much time and effort

Pros

It saves me so much time and effort. Manually creating invoices used to be a real chore but Refrens has made everything so much simpler. I can save client information, copy previous invoices and even get paid online. Overall it is an essential tool for any business owner.

Cons

The processing time can be slow occasionally and sometimes it freezes for a moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D

David

Printing, 1-10 employees

Free Trial

5.0
April 2025

consistently improving with new updates

Pros

Refrens platform is consistently improving and rolling out new updates to its features which I like about it.

Cons

If something comes up, their team is always available for a call. So considering this when it comes to cons, I have nothing to share.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AS

Ahmed Sabi

Information Technology and Services, 1-10 employees

Less than a year

4.0
April 2025

Practical tools for automatic follow-ups

Pros

I really value all the practical tools like the ability to schedule automatic invoice follow-ups including reminders sent via WhatsApp.

Cons

Well I am not a fan of the mandatory marketplace section that I cannot disable. The user experience on the mobile app could also be better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

S

Sakshi

Marketing and Advertising, 1-10 employees

More than a year

5.0
April 2025

incredibly simple for creating and sending bills

Pros

Creating and sending bills to my clients is now incredibly simple. What used to take me hours, I can now finish in under thirty minutes.

Cons

The current selection of invoice templates is okay but I'd love to see a wider variety of designs to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abhay

Accounting, 1-10 employees

More than a year

5.0
February 2025

a very simple and hassle-free experience

Pros

The platform is very simple and provides a completely smooth, hassle-free experience.

Cons

I have no criticisms. Everything functions well and I would definitely suggest it to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sanjeev

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0
February 2025

Professional and visually appealing documents

Pros

Refrens software's customizable document designs look professional to me and are visually appealing.

Cons

The pricing is on the higher side but the value you get, especially after discussing your needs, makes it worth the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

SV

Siddh Veer

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2025

simplifies accounting and invoicing tasks

Pros

It simplifies accounting tasks, generating invoices and much more.

Cons

As per me the user interface has room for improvement and navigating the platform is not as easy or efficient as it could be. But I still believe the core of the product is strong.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB

Kowshik B.

Small Business, 11-50 employees

5.0
September 2024

Best invoice management solution out there

Pros

Creating quotes is convenient and tracking them afterward is just as simple. It really stands out as one of the top invoice management solutions I've used.

Cons

The interface could be a bit more user-friendly though I don't have many complaints since it's nearly perfect overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RAR

Rolando Alex R.

Small Business, 11-50 employees

5.0
September 2024

Useful automation features

Pros

It's so easy to use, makes invoice creation and management simple. Automation features like recurring billing and payment reminders are real time-savers. Having expense and payment tracking centralized in one spot is super convenient. The customization options let me brand my invoices perfectly which really boosted the professional look of my business communications.

Cons

Default currency format being set to rupees can sometimes throw me off especially when I forget to switch it to the right currency for my clients. I wish the platform could automatically detect or remind me to set the correct currency based on the client's location or previous settings. This would cut down on errors and make things smoother for both me and my clients.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small Business, 1-10 employees

5.0
June 2023

Great for daily invoicing tasks

Pros

I've been using this for over a year now and it's amazing for handling daily invoicing tasks. It is user-friendly and makes everything simple. Really appreciate the team for creating such an elegant solution!

Cons

Handling multiple GST can be a bit tricky at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JS

Jaspreet S.

Small Business, 1-10 employees

4.0
May 2023

Easy expense management

Pros

I really appreciate how simple it makes handling invoices and expenses. The expense management feature is superb. Filtering GST and TDS amounts is easy which helps me generate reports quickly and track exactly how much we've paid in taxes. Sometimes we used to miss payments before but now I have complete visibility into everything so nothing slips through the cracks.

Cons

The dashboard reporting could really use some work. We need better graphs to compare our expenses against invoices and payments so we can actually see our profit margins. Would be great if they added employee categories and types to make tracking salary expenses easier. Breaking down expenses by category would be a nice touch too.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CP

CHINMOY P.

Small Business, 11-50 employees

5.0
May 2023

Works for both B2B and B2C

Pros

The invoicing capabilities are outstanding with excellent template options and technology that works perfectly for both B2B and B2C formats. The software model really stands out with top-notch tools that handle all our billing needs effortlessly.

Cons

It could really use more customization options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BG

Bharat G.

Small Business, 1-10 employees

4.0
April 2023

ready to use

Pros

Accounting and invoicing templates are really handy. I barely have to modify anything to get them working perfectly for my needs.

Cons

I wish there were more options to remove certain preset columns from the invoicing section.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8