
Stax Bill Reviews
Total 16 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars31%
3
Stars13%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Isaac
Utilities, 101-500 employees
Less than a year
“Assertive Payment Processing Approach
Pros
Stax Bill makes payments and the entire billing process fast and free of errors.
Cons
It has met all the necessary accounting requirements for businesses. So we have no complaints or cons mention for now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria
Architecture & Planning, 51-100 employees
Less than a year
“Best Friend for Small Business
Pros
I really like how simple it was to add clients, customize settings and send directly to their emails. Tracking AP/AR was not a problem not as it was all so smooth. Stax Bill also has this feature that gives a complete overview of trends, marketing sectors and achievements over various periods, like a week, month or year. Also it is really helpful to get a visual breakdown of whats happening!
Cons
At times the invoice payment history before a certain date would just disappear which is not nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mildre Mercedes
Higher Education, 500+ employees
Free Trial
“Experience with Stax Bill
Pros
Stax Bill is easy to access, well organized and efficient which provides a lot of ease to clients.
Cons
There are a few issues with the payment methods.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Raul
Judiciary, 101-500 employees
Less than 6 months
“Stax Bill is really helpful
Pros
It is very easy to track clients, payments, invoices, credits and everything else related to them. Thanks to Stax Bill.
Cons
I feel it is a bit too expensive for some users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Miguel
Mechanical or Industrial Engineering, 11-50 employees
Less than 6 months
“One more option to have control of billing and subscription management.
Pros
Stax Bill streamlines a companys billing while also making subscription management easier by automating the processes involved.
Cons
Stax Bill cost is quite high compared to other programs on the market so it might not be the best fit for small or mid sized companies.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
Anonymous
Internet, 1-10 employees
Less than 6 months
“A decent option to consider
Pros
Software interface is clean and visually appealing and it lets me update my clients accounts quickly and professionally.
Cons
Up to this point, I have not faced any sort of trouble which is a really good sign when choosing software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Tony
Non-Profit Organization Management, 500+ employees
Less than a year
“Stax Bill Subscription Software
Pros
Our company selected Stax Bill as our subscription software and billing system. We are currently in the process of integrating it with our internal systems. The standard accounting reports are great.
Cons
One limitation is the daily cap on API transactions. They rely more on batch processing rather than real-time transactions. They used to be a full-fledged billing system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Selena
Accounting, 51-100 employees
Less than a year
“Good for the cost
Pros
Stax Bill is easy to use. Setting it up was fairly simple and it works well for our customers.
Cons
Adjusting to change is tough so getting everything set up was not the easiest though that had more to do with internal issues than the system itself.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Meeka
Computer Software, 51-100 employees
Less than a year
“Stax Bill for the helpdesk
Pros
Well the self service portal for our customers, the ability to automatically update cards and the ease of changing or upgrading subscription plans make it more secure.
Cons
There are minor glitches like sometimes the address fields malfunction when updating billing info and if another account is open in the same browser, changes may get mirrored across accounts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Niahmu
Computer Software, 11-50 employees
Less than a year
“Stax Bill has been great so far
Pros
I like the easy navigation and how quickly we can update customer accounts.
Cons
Nothing negative comes to mind right now. My experience has been very positive so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
Less than a year
“Complex But Useful
Pros
Simplicity provided by the software allows our customers to manage their billing through a self-service portal.
Cons
Some processes are a bit complicated and not quite flexible.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Jessica
Medical Devices, 11-50 employees
Less than a year
“Love the Software
Pros
I really like how simple everything is. I love the new features mainly how much easier it is to track cards that are about to expire. If I need assistance customer support is always there to help. Even when I have to leave a message they respond quickly.
Cons
What I liked the least was the credit card expiration notice. It would be great if there was a similar feature for expiring subscription plans as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Media Production, 500+ employees
Less than a year
“Could be better
Pros
In terms of features, I think it is one of the best software out there. However they should improve the sandbox environments. The user experience needs to be smoother and more easy. It can feel slow and overly complex at times.
Cons
Subscription and term management are handled in a way that I believe meets our expectations as much as possible.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Mike
Information Technology and Services, 11-50 employees
Less than a year
“Stax Bill has a modern interface
Pros
The interface looks modern and is fairly simple to navigate. Some features are hidden and hard to locate but after a few weeks it becomes second nature. Overall I am very satisfied.
Cons
Not much to complain about. There are a few things that could be easier to find for first-time users but once you get through the learning curve the interface becomes pretty easy to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Stephen
Marketing and Advertising, 51-100 employees
Less than a year
“Stax Bill for Startups
Pros
Stax Bill is a solid first step into legitimacy for a small startup as it covers all the essentials. My favorite aspect so far has been the customer service. The weekly meetings with our rep have been really useful.
Cons
The user interface is confusing and there is not enough focus on the overall user experience when it comes to navigation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Ann
Computer Software, 11-50 employees
More than a year
“Excellent Support, Excellent Team, and Ever Improving
Pros
Their support team is amazing! They are quick and helpful whether you reach out by phone, chat or email. Plus, they are regularly making improvements. I am really enjoying the new dashboard customization options.
Cons
Invoices are set in stone once posted and cannot be edited unless deleted which affects the general ledger. Also the reports are not the best but all the data points are there, so if you are good with Excel you can work wonders. I really wish they would integrate with ChartMogul.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9