Sunrise Accounting Application Reviews
Total 51 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars12%
3
Stars4%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Charles
Publishing, 1-10 employees
More than a year
“Easy loan management
Pros
TimeSolve Legal Billing is very adaptable for mobile use and simple even for those not very tech-savvy like myself. The customer service is also a standout. When I occasionally need assistance, the staff responds promptly with clear information. Overall, it's a fantastic product.
Cons
So far, I haven't faced any issues with this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Russ
Graphic Design, 1-10 employees
More than a year
“Not impressed
Pros
Sunrise's invoicing feature used to be a total win. They had Stripe payments, customizable templates, the works! But ever since Lendio stepped in, the quality just tanked. What was once smooth and reliable now feels clunky. Really hoping they bring back that OG efficiency because it's been rough.
Cons
Dealing with Lendio has been a nightmare, a terrible company and even worse service. I wouldn't trust them with any of my financial needs.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Tom
Internet, 1-10 employees
More than a year
“Not a fan
Pros
I used to like the user interface but it has gotten worse over the years.
Cons
My biggest problem is with the current owner of Sunrise and how they've treated early adopters. Lendio acquired Billy, rebranded it as Sunrise, and immediately restricted users outside the US and Canada, despite them having paid for a lifetime license. Recently, they've started forcing early adopters to pay monthly for features they already purchased. It's understandable to charge for new features, but forcing payments for existing ones like modifying invoice templates or syncing transactions with PayPal seems unfair and disrespectful to customers.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Thet Thet
Computer Software, 1-10 employees
More than a year
“Perfect!
Pros
I predominantly use this software in hospital settings. Having been familiar with it from my previous job, I've found it incredibly useful in my day-to-day tasks. It simplifies everything into one platform, eliminating the need to open multiple browsers.
Cons
Since I mainly use it for patient records and data entry, having more templates available for different settings would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carrie
Graphic Design, 1-10 employees
More than a year
“Fits my needs
Pros
I like being able to track my invoices easily knowing which ones have been sent and which are overdue. The customer portals are an added bonus that I find very valuable.
Cons
It would be great to see some of this functionality incorporated into a mobile app.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Ramiro
Wholesale, 1-10 employees
Less than 6 months
“Great service
Pros
While I haven't used this software extensively, I do like its format and how simple it is to navigate.
Cons
I haven't used the software extensively on a daily basis, so I can't provide a definitive answer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
judy
Hospital & Health Care, 11-50 employees
Less than 6 months
“Saves time
Pros
The software is really user-friendly and I particularly enjoy its invoicing capabilities.
Cons
Honestly, I can't think of a single feature I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Marketing and Advertising, 1-10 employees
More than a year
“Recommended
Pros
Compared to other software, I found it more user-friendly and significantly easier to navigate.
Cons
I'm struggling to get payment methods to function properly without resorting to using the paid merchant option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Peter
Automotive, 1-10 employees
Less than a year
“User-friendly and good customer support
Pros
I value my accountant's diligent follow-up and timely bookkeeping updates. She's always available to answer any questions I may have.
Cons
While it's easy to use, there are still some adjustments needed to accommodate different accounts when running invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacqueline
Accounting, 1-10 employees
More than a year
“Amazing software
Pros
I love how easy it is to use, especially the free version, which is a great help for small business owners just starting out.
Cons
It's inconvenient having to repeatedly sign into the receipt capture tool. It would be more efficient if recurring invoices could accept one-time payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
kevin
Marketing and Advertising, 1-10 employees
More than a year
“Packed with features
Pros
This software is packed with financial and bookkeeping features that I haven't fully explored despite using it for two years now. I've been with them since the beginning when it was called Billy.
Cons
There aren't many drawbacks, but if you're not a CPA or a similar professional, you probably won't use the majority of features included in the free account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Legal Services, 1-10 employees
More than a year
“Best booking software
Pros
Let's be real, bookkeeping isn't the most thrilling task, but Sunrise makes it bearable! The platform's simplicity is honestly a lifesaver. My invoicing and financial tracking feel way more organized, and I actually spend less time stressing over numbers. It's simple and which is exactly what I need to keep things moving.
Cons
It takes too long to train yourself to use this software and this setup process needs to be more smoother and more time-efficient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Melissa
Arts and Crafts, 1-10 employees
More than a year
“We loved ittt
Pros
As a right-brained, creative person with limited tech skills, I find many programs confusing. Sunrise, however, has simplified my life, especially in bookkeeping and invoicing. I've been using it for years and it has saved me from numerous invoice mishaps.
Cons
Sometimes I face issues with the editing feature, though it might just be my own pace of learning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Silviu
Marketing and Advertising, 1-10 employees
More than a year
“Best for invoicing
Pros
Using this software allows me to send out professional-looking invoices effortlessly.
Cons
It fulfills its promises, so there's really nothing to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paolo
Retail, 11-50 employees
Less than 6 months
“Takes care of our bookkeeping
Pros
Sunrise truly simplifies bookkeeping and helps save money. It's designed to be so user-friendly that even a child could use it.
Cons
The advanced filtering isn't very efficient and the software can be slow to load at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jamie
Hospitality, 1-10 employees
Less than 6 months
“Perfect solution for us
Pros
The ease of use in Sunrise was incredible! It removed a lot of my frustration, and the end results were exactly what I needed.
Cons
I have no complaints whatsoever. I'm thoroughly satisfied with what it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
“Fast and Efficient
Pros
Sunrise has made my accounting life so much easier. It runs like a dream on any browser, and I don't have to mess with manually typing invoices or tracking payments. The platform handles all that in a snap, and now I can just check updates instead of sweating over them. Sunrise really stepped up my efficiency!
Cons
Setting it up took a bit of time due to the plethora of options available, most of which I probably won't ever use. However, it does exactly what I need it to do.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Donna
Medical Devices, 1-10 employees
More than a year
“Recommended for small businesses
Pros
This product is much simpler to use for small business owners compared to other more complex and expensive accounting products. Everything is simple and easy to grasp.
Cons
I've faced repeated challenges integrating my bank information with the software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
John
E-Learning, 1-10 employees
More than a year
“Great for invoicing
Pros
I've been using this application for a couple of years now, starting when it was under a different name before it was bought out. I like its simplicity in creating recurring invoices and storing client information for payment collection.
Cons
There was an unexpected issue where customers were suddenly rebilled, although it's actually a useful feature. It caught one of my clients off guard.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Professional Training & Coaching, 1-10 employees
Less than a year
“Really makes my life easy
Pros
One of their customer reps serves as my bookkeeper and is always attentive to my needs. Although I haven't met them in person, I trust their expertise.
Cons
I have absolutely no issues with the software at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10