Synder Reviews

“Ease of use!

Pros

Integrating our QuickBooks with Authorize.NET was a game changer! It saves hours of work and a lot of money.

Cons

If there were any negatives about this software, I'd tell you, but honestly, it's amazing!

“Excellent syncing

Pros

Effortlessly syncing between payment platforms like Stripe, Square, and PayPal saves me an enormous amount of time. The smooth integration of these platforms streamlines my financial management, significantly reducing the time I spend on manual tasks.

Cons

Limited historical data syncs are a drawback. It would be nice to have the option to purchase additional credits upfront for historical data.

“Synder is awesome

Pros

The level of detail is fantastic and very useful.

Cons

More setup process details would make it easier to get started.

“Easy to verify transactions

Pros

When investigating payments, searching through transactions is easy. The user-friendly interface makes it simple to locate specific transactions, which greatly facilitates the process of tracking and verifying payments.

Cons

One month per year, we exceed our synch limit in our plan. It would be great to pay extra for 50-100 more synchs for that month.

“Great Product for e-Commerce

Pros

I love that it captures the details of every transaction, integrates with QBO, and ensures the accuracy of transaction-level reporting. I also love that it supports multi-currency.

Cons

I wish there was a simple way to purchase extra credits for importing multiple months' worth of data when starting out.

“Synder Review

Pros

The payouts to revenue conversion is exactly what I needed and got.

Cons

An issue I've noticed is my inability to record deferred revenue, which is definitely a drawback.

“New user here

Pros

I'm a new user, so I can't comment much yet except for the implementation assistance, which was outstanding. Anna asked all the right questions to understand what I needed, then guided me through every step to configure Synder and QBO to integrate the two products exactly how I hoped. This is crucial for a successful implementation, and honestly, not something many companies get right. Synder did.

Cons

As someone new to using this product, my experience is currently limited, and I don't have enough familiarity yet to offer a comprehensive comment.

“Customer Service by Synder

Pros

I am writing this review specifically today because the customer service from Vita was absolutely fantastic!

Cons

There's absolutely nothing I dislike about this product.

“Amazing Support

Pros

Synder has a team that can speak to me instantly via live chat, or I can request a Zoom meeting. Accounting can be very time-sensitive, so having the Synder support team available when necessary has been crucial. Shout out to customer service team for their support and patience in helping me deal with a multi-channel issue regarding Amazon FBA, Shopify, and many other platforms. We figured it out after several meetings, and they were right there to help along the way.

Cons

I don't have many cons to share, except that setting everything up perfectly can be a bit challenging, especially with multiple sales channels. However, the key is to persevere through it, set it all up correctly, and avoid accounting headaches later on.

“Helps me a ton

Pros

It's generally simple to use and works just like it's supposed to.

Cons

I can't think of any negatives. It fits my needs perfectly.

“Great tool, excellent customer service

Pros

Reconciliation is smooth and uncomplicated. After the initial setup is completed, the system handles everything seamlessly and performs its functions efficiently.

Cons

Nothing negative to report! If I do come across something, I'll update my review.

“Morris Interactive review

Pros

Having clients purchase products online has allowed our company to function at a greater capacity.

Cons

It's frustrating to have a cap on monthly syncs because sometimes I can't predict my monthly purchases.

“Useful product, great customer service

Pros

It connects sales from multiple platforms to QBO and has the option to roll back the sync, giving me a chance to fix errors and resync correctly.

Cons

The setup process is somewhat complex. You have to configure all products and services precisely in both POS systems and QBO, so it takes time to iron out the details. I recommend running it in small batches to understand how the sync sends information to your P&L.

“This review form is too long

Pros

Synder integrates Stripe Payments well. Stripe makes it difficult with QuickBooks Online, but Synder solves this issue.

Cons

The cost is high. If you want people to review this product, simplify the process and make it more user-friendly.

“save time and money

Pros

It is very easy to integrate. This app saves time and works seamlessly. Great customer support.

Cons

Occasionally, it's a bit confusing dealing with the different European VAT rates.

“Synder review

Pros

This app syncs all of our Stripe payments into QBO in nearly real-time. I would recommend it for that efficiency and accuracy alone.

Cons

The subscription price seems high if you don't have a lot of transactions. Also, a recent fraud prevention charge has been added to every Stripe transaction, which means if you have 100 syncs a month, it covers only 50 transactions instead of the previous 100.

“Great for reconciliation

Pros

It performs exactly what I need for bank reconciliation and automatically categorizes transactions. The features work effectively, making my accounting tasks much easier to manage.

Cons

I expected the setup to be easier. It took a while to figure out how to categorize refunds separately from regular product sales, especially since our refunds category was set up as income rather than an expense category with a negative balance.

“Worth every penny

Pros

I currently primarily rely on QuickBooks for our administration but use Synder to consolidate sales from four platforms (Etsy, Amazon, Square, and PayPal) into a single administration. Synder grooms the data before it is received into QuickBooks. The product works really well, and when I ran into problems (twice), tech support was very supportive and left no stone unturned to resolve my issues. At first, I was nervous to spend the money for our starting business, but by now, they have proven to be worth every penny.

Cons

Synder's transaction-based pricing model is quite clever. As a new user, I started syncing records before I had all the product mappings sorted out. Now that I'm more familiar with the product, I realize I need to go back and rerun historic transactions to align them correctly with QuickBooks Inventory management.

“Quick Support

Pros

Synder saves a lot of time with syncing transactions and all the itemized data from each transaction from Square over to Xero.

Cons

We use many Square locations, so we're frequently connecting or disconnecting them. While this process is usually smooth, sometimes it takes several attempts to correctly connect a new location.

“Snyder

Pros

The ease of syncing Stripe payments to QB is what I like most.

Cons

There are no downsides; it's easy to use and integrates seamlessly with Stripe.