Synder Reviews

“Automatic billing is predatory with no notice and Synder refusing to refund anything a day after billing.

Pros

Installing it was not too difficult. However, phone support is only available for premium accounts, not the lower-level ones.

Cons

My account had my email registered, but Synder charged my card $500 without any prior notification. I noticed the charges a day later and reached out, but they refused to refund any part of the yearly fee, despite my not intending to use it at all.

“Wondering Synder at its finest

Pros

I appreciate how it functions. I love its convenience and how straightforward it is to use. It's also quick, as I've never encountered any bugs. Also, it's very affordable compared to other applications. You can use it for work or business. Give it a try now.

Cons

I can't find anything to dislike about this application. It's incredibly intuitive to navigate. This software truly simplifies our lives. I hope they continue to enhance it so we can uncover any hidden features it might have.

“We love Synder!

Pros

I love Synder! Running a small business with numerous daily transactions, syncing with QuickBooks manually would be a nightmare. Synder has made the automation process seamless, and their support team is always ready to assist. They recently helped us set up everything smoothly after a payment processor switch.

Cons

Everything's been smooth sailing so far. We're eagerly anticipating their expansion to other platforms for full automation!

“Great service

Pros

Their customer service is amazing! They have helped me several times, always dedicating enough time to resolve my questions and issues. I value their service highly as it saves me a lot of time.

Cons

While I've had a few connection issues, customer service has always been prompt and helpful.

“Good Sync System

Pros

This is a great syncing app that connects Stripe sales and charges to QuickBooks.

Cons

It would be beneficial to purchase credits on an ad-hoc basis as needed.

“Nice product with a lot of functionality

Pros

Unlike many users, I use Square POS for restaurants. The standout feature for me is the real-time import of Square transactions. What sets it apart is how each transaction is handled. With Square for Restaurants and a Square checking account, Synder logs both the sale and the transfer to the Square internal "checking" account.

Cons

It's not necessarily a Synder issue, as none of the others support this either, but I do wish there was Square support for other Square transactions. Square now offers checking and savings accounts, debit cards, and loans, none of which sync with these software products (including Square's own).

“Brilliant software

Pros

It's a real time saver when it comes to importing transactions and reconciling payments.

Cons

Synder does not have a default sales account specified for each platform.

“Big Time Saver

Pros

I need detailed transactions loaded to QB Desktop, not just daily summaries. Tracking inventory for apparel involves thousands of items. Most interfaces I found only provide summaries. Synder gives me the detail I need and correctly places transactions into the right accounts on QB Desktop. It's a huge time saver.

Cons

My main gripe is the inability to map the item name to a field in QuickBooks. As someone with a technology background in programming, I know field mapping is part of setup functionality, just not for this specific field. Despite multiple attempts to explain, my concerns haven't been addressed. I'm left paying staff to manually update each transaction's items. Fixing this would earn this software a 100% rating from me!

“The best

Pros

It syncs items seamlessly, eliminating the struggle with QuickBooks and the need for manual entry or linking.

Cons

Paying for each historical sync can add up, but the results are well worth the investment in the long run.

“Great for Stripe

Pros

It can be used with Stripe to sync transactions into QuickBooks.

Cons

We handle up to 300 transactions, and additional options for 100-200-300 transactions would be beneficial.

“Syncing with QuickBooks not ready for Prime-Time

Pros

I admire their flexibility, and their support staff really listened to my feedback for changes. Even in the short time I used their product, I saw some of those changes implemented. This shows that their developers are eager to improve and adjust their software to enhance its effectiveness.

Cons

This product has not saved me time importing Amazon and Paypal transactions into QuickBooks Desktop. The process is error-prone, and the configuration interface could be more user-friendly, reducing miscommunications. During my few months using Synder, I spent over 100 hours troubleshooting. I even had a corrupted QB file that required restoration from backup to start importing almost a year's worth of transactions again. The hands-off onboarding process led to initial issues that could've been avoided with more time spent understanding QuickBooks' account and classification structure. Improved onboarding could have saved me a significant amount of time.

“Save time and money for Ecommerce Bookkeeping

Pros

Automatically handling bookkeeping with Stripe and PayPal is a game changer.

Cons

There aren't enough free syncs for historical data.

“Synder is easy and critical to my business

Pros

Synder takes the effort out of my accounting. All paid invoices sync directly to my QuickBooks, making everything smoother and worry-free. Before Synder, I manually tracked everything. This makes it so simple.

Cons

I have no complaints; Synder has met all my needs superbly.

“Snyder is a great piece of software and is integral to my business.

Pros

The way Synder syncs Stripe transactions into QuickBooks is a crucial feature I can't do without. It's very easy to integrate into my existing setup.

Cons

Everything is smple. I don't use Gusto, so I can't comment on that aspect of the software.

“Great for Etsy

Pros

I like that it integrates better than the Etsy integration they provide for QBO.

Cons

If you roll back an import, you don't get the credits back.

“Set it and forget it

Pros

It's great having software that runs in the background without needing constant manipulation and configuration.

Cons

There's nothing I'd change about this software; it performs perfectly.

“Saves hours of work

Pros

The setup was incredibly fast, and syncing with QuickBooks Online was seamless. The ease of the initial setup process and the consistent, trouble-free syncing make managing my finances much more efficient and less time-consuming.

Cons

The setup process was somewhat time-consuming, yet the support team provided exceptional guidance every step of the way. Their assistance was instrumental, ensuring I navigated through any complexities with ease and understanding. Their commitment to helping users like myself get started smoothly truly enhanced my overall experience with the software.

“Absolute scam of a service [SENSITIVE CONTENT] you have a lot to answer for

Pros

They kept my money, refused to assist, were unclear about why they couldn't refund, and constantly hid behind excuses. They are unprofessional, untrustworthy, and their software is terrible.

Cons

I dislike this software and its developers; it's a joke.

“A Huge Time and Money Saver

Pros

Syncing Stripe Payments and QuickBooks has been a huge time saver. Previously, my bookkeeper manually entered the batches and payouts, which was cumbersome and time-consuming, especially since QuickBooks doesn't natively integrate with Stripe Payments. Now, all Stripe transactions import flawlessly into my books daily. This not only saves time but also reduces bookkeeping fees. It definitely pays for itself every month.

Cons

I've encountered syncing issues where I received error messages like "not enough resources" or "access denied." Waiting 30 minutes and retrying the sync helped me bypass these issues.

“Recommend Snyder for nonprofit accounting

Pros

Syncing donations through Stripe to QuickBooks makes accounting and reconciliation much easier.

Cons

Some of the settings can be challenging to configure perfectly so that transactions appear correctly in QuickBooks. With time and adjustments, though, we managed to resolve these issues.