Wave Accounting Platform Reviews
Total 926 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars6%
2
Stars1%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Marcus H.
Internet, 1-10 employees
More than a year
“Fantastic free accounting solution
Pros
One thing I really value about Wave is that its core accounting tools are offered completely free. As someone running a small business or freelancing, I can handle bookkeeping, create invoices and track expenses without paying for a subscription. Compared to a lot of alternatives, Wave gives a great, easy-to-use experience at no charge so I find it ideal when I want dependable financial features without surprise fees or hidden costs.
Cons
Honestly I don't have many complaints. they altered the free basic plan so I can no longer send emails, invoices or reminders but I think that change is fair.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Alec R.
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Great value for free
Pros
I found that the free tier included many excellent features that were on par with QuickBooks Online.
Cons
Because I am not inclined toward accounting, I was left having to learn account reconciliation on my own and it proved really hard to understand. Even with sessions from their support pros, it still took me a huge amount of time to get things sorted. I ended up spending several hundred dollars on multiple calls where the support specialist performed the reconciliation while I just watched, instead of walking me through how to do it myself. Afterward he stopped replying to my follow-up emails, even though he said he would answer them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
SHAMEEM W.
Apparel & Fashion, 1-10 employees
More than a year
“Great value and super convenient
Pros
I find it to be a low-cost and often free accounting solution that still delivers better-than-average functionality because it's cloud-hosted, I can sign in wherever I am and I can easily connect external bank and other accounts into the app.
Cons
it doesn't offer enough add-on options to handle more complicated scenarios and its reporting capabilities feel limited and are an area where I'd like to see clear improvements.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
5
Functionality
8
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“Fantastic free plan for startups
Pros
To be honest I have been really impressed by the accommodating free starter tier as it includes pretty much everything a new company needs to get going. The invoicing tools automate billing and send follow-ups so payments come in and the whole setup process was incredibly simple.
Cons
Personally, I ran into a few accounting features that are locked behind the paid plans, I understand why and at that point I figured it would probably make sense to upgrade.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Rachid K.
Banking, 500+ employees
More than a year
“Great for managing accounts
Pros
With Wave, I can easily manage all of my bank accounts in one place which makes tracking transactions a hassle free task.
Cons
Using the program, it guides me with its various indicators so I can confidently make informed business decisions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Joseph L.
Professional Training & Coaching, 1-10 employees
More than a year
“Super simple and does it all
Pros
For over two years I have relied on this for my corporation's bookkeeping and it's worked wonderfully. Just the other day I asked my accountant whether I should switch to some other software to make preparing the company's tax returns easier and he didn't hesitate, he told me, No, whatever you're using covers everything I'd expect from an accounting package and it's incredibly easy to operate.
Cons
I find it includes every capability I require right now. Next, I plan to check whether I can connect it to my corporate credit card so transactions will automatically upload and save me time on manual entry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zeah D.
Accounting, 1-10 employees
More than a year
“brings records together
Pros
Wave is a very useful piece of software especially because it's free for most users and provides an easy way to bring their accounting records together. The clients I work with who use it generally tell me it does a great job for what it is and they appreciate that it performs well despite being free.
Cons
Overall I find it a bit less user-friendly for someone without an accounting background. The transactions screen and the way entries are displayed, with everything showing on the main screen, can be hard to follow particularly when all accounts are selected. It's great for basic bookkeeping but for more complex businesses that handle more transactions and have multiple accounts, I'd recommend opting for a more sophisticated accounting solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brie M.
Construction, 1-10 employees
Less than a year
“Good basics, limited depth
Pros
The free plan is pretty good. I can add my branding to forms. I can accept payments.
Cons
In my experience it's poor for job costing or handling multiple projects under one customer. I don't find it powerful for complex accounting.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Brigitte C.
Consumer Goods, 1-10 employees
More than a year
“Budget-friendly for small business
Pros
As a small business owner, we really appreciate having a budget-friendly accounting solution.
Cons
I wish they hadn't removed the free receipt scanning feature, despite that, I am still paying for the service anyway.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Janelle J.
Consumer Services, 1-10 employees
Less than a year
“Really easy and insightful!!
Pros
It is very user-friendly and its analytics for record keeping are excellent.
Cons
For the subscription, I wish the price was a little more affordable, it's a bit steep for my budget.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Chloe O.
Automotive, 11-50 employees
Less than 6 months
“great for client invoicing
Pros
I have been able to easily create invoices for jobs I have completed for clients and for the other people I work with.
Cons
there's a lot of tweaking and editing I have to do to any written material before it's usable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Noureddine M.
Transportation/ Trucking/ Railroad, 1-10 employees
More than a year
“Great for accounting tasks
Pros
I am really happy with this app, it perfectly helps me manage accounting, create invoices and prepare tax statements
Cons
I have found that the payroll option isn't available if you're located in Quebec
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jolly M.
Information Technology and Services, 500+ employees
More than a year
“Clear control and AI helps
Pros
Wave gives me the clear visibility and control I need across accounts payable, international payments, procurement and employee expense tracking so I can run my business more efficiently and support growth. I also notice its ease of use has been boosted by AI capabilities.
Cons
I don't like being limited when it comes to tailoring the dashboard to my preferences and it's frustrating that a number of banks cannot be fully integrated with the software which creates headaches when I am trying to connect all my financial accounts.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Melanie M.
Fund-Raising, 1-10 employees
More than a year
“Really happy with the free version
Pros
Using the free version has me completely satisfied with the product! Since I am not an accountant, I did face a steep learning curve though that challenge was mainly tied to accounting concepts rather than anything to do with the software itself.
Cons
I have noticed it will occasionally freeze when I have lots of windows open particularly if I try to launch multiple sections at once which can interrupt my workflow.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Mary T.
Accounting, 1-10 employees
More than a year
“Easy and budget-friendly choice
Pros
Honestly it's pretty easy to use and I appreciate how affordable it is. Plus the best part is that most capabilities come without charge.
Cons
I wish it offered greater customization plus a broader set of capabilities, including accounts receivable and payable invoicing.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
John D.
Executive Office, 1-10 employees
More than a year
“Great for staying compliant
Pros
It included every feature my accountant requires to confirm that we stay fully compliant and organized.
Cons
Like most startups, a number of capabilities begin as free options and later require payment but I am not upset about that because I feel the value justifies the expense.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Elvis O.
Accounting, 11-50 employees
Less than a year
“Easy accounting that just works
Pros
Wave's interface is very user-friendly and the design feels modern. It is also easy to navigate which makes tasks like invoicing, tracking expenses and handling payments fairly simple.
Cons
I have run into limited customer support options with Wave. Although the platform provides a lot of helpful documentation, when I tried to get direct assistance via chat or phone it wasn't always fast or readily available.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Bill L.
Computer Software, 1-10 employees
More than a year
“all-in-one for small business
Pros
What I really appreciate is that I can handle payroll, invoicing, credit card payments and taxes all within a single solution for my small business.
Cons
The monthly payroll charge is likely my main gripe since I have to cover it, other services don't always charge and for a small business, every dollar matters.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Fu-Chieh Y.
Marketing and Advertising, 1-10 employees
More than a year
“Easy to use and highly customizable
Pros
Wave's interface is so easy to use that I can complete the tasks I need with no confusion. I also value the broad range of customization for documents like invoices which helps me make them look polished and tailored to my brand.
Cons
I find the customization tools to be strong yet there remain a handful of aspects that could use improvement. Still, Wave's overall standard is so excellent that I struggle to identify any major faults.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“smooth invoicing experience
Pros
For billing making invoices for my clients is incredibly easy and fast.
Cons
However I rely on a different accounting package and I prefer how their system ties everything together seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10