Wave Accounting Platform

Wave Accounting Platform Reviews

Total 500 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

K

Kristen

Nonprofits, 11-50 employees

Less than a year

5.0
November 2023

Very easy to use!

Pros

The layout of Wave is excellent, and learning to use it was a breeze.

Cons

Honestly, I can't think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Michael

Social Media, 11-50 employees

Less than a year

5.0
November 2023

Made for small businesses and entrepreneurs

Pros

What stands out about Wave is that many of its features are free. The paid options are reasonably priced and worth it. The dashboard is fantastic, easy to navigate and use. It offers comprehensive invoice and transaction management features, includes double-entry accounting, and even has payroll capabilities. Plus, there's live support and training available.

Cons

I wish I could customize the invoices more, but the options are somewhat limited. It's also strange that you have to pay to upload receipts I've never encountered that before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zafar

Finance, 51-100 employees

Less than 6 months

3.0
November 2023

A good service, however must nod be considered for a payroll and complicated accounting

Pros

From my experience using this program to invoice my consulting services, it's good for maintaining small business records, but not ideal for complex accounting tasks.

Cons

The platform itself functions well, but its limited capabilities, as mentioned earlier, make it primarily suitable for invoicing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

C

Celine

Marketing, Advertising, 1-10 employees

More than a year

1.0
November 2023

Worst nightmare during the worst time

Pros

The only positive aspect I can mention is that after three years and losing the company my cousins and I started, we finally received most of our money.

Cons

Let me share our experience with it. Before COVID, my two cousins and I decided to start a business together. Each of us had different degrees one in computer engineering, one in graphic design, and I had a business degree. I was also working as an influencer with a significant social media following at the time. We wanted to help small businesses with advertising, using my social media presence for word-of-mouth marketing, while my cousins designed websites and created custom logos and business cards for our clients. We started with friends to test things out, so we didn't have set prices for anyone. Since it was a side gig, we let people set their own prices. Fortunately, Wave wasn't the only company we used. I'll describe more about our experience in the next question.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

5

Functionality

3

H

Hilary

Marketing, Advertising, 1-10 employees

More than a year

5.0
November 2023

Definitely recommend.

Pros

I always recommend this tool to fellow business owners. It's excellent for handling invoicing and accounting tasks.

Cons

There's nothing to report here. It's easy to use and integrates smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

V

valerian

Accounting, 500+ employees

Less than a year

4.0
November 2023

Multifunctional software

Pros

Wave Accounting provides extensive opportunities with its intuitive interface and various features like report creation and income control.

Cons

Sometimes the software freezes and needs to be restarted.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

B

Bradley

Graphic Design, 1-10 employees

More than a year

4.0
November 2023

Great invoicing tool for the small business owner.

Pros

Its ease of use, intuitive interface, invoice customization options, and flexibility make it a standout.

Cons

The mobile app can be glitchy at times; otherwise, there are no other issues to mention.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Shawn

Service Dispatch, 1-10 employees

More than a year

5.0
November 2023

The BEST accounting Application

Pros

Wave accounting boasts the best user interface it's incredibly user-friendly, with all tasks just a click away. The dashboard provides all necessary information.

Cons

Integrating with third-party applications can sometimes be complex.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C

Chanel

Retail, 1-10 employees

4.0
November 2023

Wave Avvounting

Pros

There wasn't much I liked about it. I opted for another company that caught my attention.

Cons

I downloaded this app when I was looking for bookkeeping services. After a brief look, I wasn't impressed. I didn't give it enough time to set up and get started I ended up choosing another company that caught my attention.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

S

Sean

Healthcare, 1-10 employees

Less than a year

5.0
November 2023

Great free bookkeeping and invoicing

Pros

A fantastic free platform, better and more cost-effective than Quickbooks.

Cons

Banking integration doesn't always function properly. I would like the ability to pause recurring invoices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MS

Md. Sakiul

Accounting, 1-10 employees

More than a year

5.0
November 2023

Wave Accounting: Very user friendly accounting solution for the small businesses.

Pros

It's easy to use, free of charge for accounting services, and highly recommended for small businesses.

Cons

It's not possible to download bank or credit card transactions processed through the bank.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sidath

Hospitality, 1-10 employees

More than a year

5.0
November 2023

I am extremely appreciative to the Wave Accounting System for allowing me to properly handle my finances.

Pros

It covers all aspects of managing a small business's finances seamlessly. You can create invoices, send them via links, record payments, enter expenses, track income by customer, manage payroll, and automatically calculate your P&L. It's incredibly user-friendly suitable for anyone.

Cons

It can't connect to all banks worldwide; there's a specific list of supported banks and credit cards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Insurance, 11-50 employees

More than a year

3.0
November 2023

Great small business invoice tool

Pros

Its capability to manage and oversee accounts receivable efficiently.

Cons

The feature set is limited for fast-growing businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

8

J

Janet

HTML5, 1-10 employees

More than a year

5.0
November 2023

Easy to Use Online Invoicing - No Monthly Fee

Pros

No monthly charges, just a fee for processing online transactions.

Cons

There's only a chatbot available for customer support, no direct phone line.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Frances

Healthcare, 1-10 employees

More than a year

5.0
November 2023

SO helpful!

Pros

This accounting software is perfect for someone like me who isn't fond of accounting. I needed something simple to use. I like how I can track receipts, expenses, income, etc., and everything is intuitive.

Cons

I haven't found anything that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Egor

Social Media, 1-10 employees

Less than a year

4.0
November 2023

A must have business Accounting service especially for Canada

Pros

Certified by CRA, it's free to use and comparable to QuickBooks. Ideal for solopreneurs, freelancers, and small businesses. Easily connects to all bank accounts, credit cards, or lines of credit within a single account. Supports multiple businesses, automates income and expense categorization, calculates GST on eligible purchases and sales accurately in reports.

Cons

Unless you opt for their paid subscription services, which many businesses don't need, you won't get any support via email, Messenger, or phone. You're left to rely on their knowledge base or online videos. If your issue isn't covered there, you're on your own to figure it out.

Rating Distribution

Ease of use

9

Value for money

4

Customer Support

8

Functionality

6

H

HELENA

Healthcare, 1-10 employees

More than a year

5.0
November 2023

Excellent product

Pros

It includes everything essential for my small business.

Cons

Payables and receivables often don't balance due to rounding issues with percentages. For example, a bill paid in full can still result in discrepancies at month-end. I have to adjust for rounding every month. They should round or truncate the stored amounts to resolve this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michelle

Marketing, Advertising, 1-10 employees

Less than a year

5.0
November 2023

Great for Small Businesss Accounting

Pros

Designed for small businesses, Wave provides a simple alternative to QuickBooks or similar software. It's intuitive, packed with features to handle tasks effectively, and offers educational resources for guidance.

Cons

A more effective mileage tracking tool would be beneficial, but otherwise, it has everything I require for my small consulting business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Debra

Legal, 1-10 employees

More than a year

5.0
November 2023

Excellent product to keep you on track

Pros

Sending invoices, tracking overdue payments, and monitoring monthly sales are all effortless with Wave.

Cons

Previously, when estimates were converted to invoices, they remained visible in the estimates section. This no longer seems to be an issue, eliminating the need to go back and delete them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sheila

Consumer Services, 1-10 employees

More than a year

5.0
October 2023

Wave Accounting is the absolute best

Pros

Wave is an uncomplicated accounting solution that enables us to create invoices, receive payments, generate and print reports, and manage accounts receivable seamlessly. We rely on it for all our accounting and bookkeeping needs due to its simplicity and superior product support compared to other software.

Cons

There's really nothing to complain about with this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10