Kristen
Nonprofits, 11-50 employees
Less than a year
“Very easy to use!”
Pros
The layout of Wave is excellent, and learning to use it was a breeze.
Cons
Honestly, I can't think of anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Michael
Social Media, 11-50 employees
Less than a year
“Made for small businesses and entrepreneurs”
Pros
What stands out about Wave is that many of its features are free. The paid options are reasonably priced and worth it. The dashboard is fantastic, easy to navigate and use. It offers comprehensive invoice and transaction management features, includes double-entry accounting, and even has payroll capabilities. Plus, there's live support and training available.
Cons
I wish I could customize the invoices more, but the options are somewhat limited. It's also strange that you have to pay to upload receipts I've never encountered that before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zafar
Finance, 51-100 employees
Less than 6 months
“A good service, however must nod be considered for a payroll and complicated accounting”
Pros
From my experience using this program to invoice my consulting services, it's good for maintaining small business records, but not ideal for complex accounting tasks.
Cons
The platform itself functions well, but its limited capabilities, as mentioned earlier, make it primarily suitable for invoicing.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Celine
Marketing, Advertising, 1-10 employees
More than a year
“Worst nightmare during the worst time”
Pros
The only positive aspect I can mention is that after three years and losing the company my cousins and I started, we finally received most of our money.
Cons
Let me share our experience with it. Before COVID, my two cousins and I decided to start a business together. Each of us had different degrees one in computer engineering, one in graphic design, and I had a business degree. I was also working as an influencer with a significant social media following at the time. We wanted to help small businesses with advertising, using my social media presence for word-of-mouth marketing, while my cousins designed websites and created custom logos and business cards for our clients. We started with friends to test things out, so we didn't have set prices for anyone. Since it was a side gig, we let people set their own prices. Fortunately, Wave wasn't the only company we used. I'll describe more about our experience in the next question.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
5
Functionality
3
Hilary
Marketing, Advertising, 1-10 employees
More than a year
“Definitely recommend.”
Pros
I always recommend this tool to fellow business owners. It's excellent for handling invoicing and accounting tasks.
Cons
There's nothing to report here. It's easy to use and integrates smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
valerian
Accounting, 500+ employees
Less than a year
“Multifunctional software”
Pros
Wave Accounting provides extensive opportunities with its intuitive interface and various features like report creation and income control.
Cons
Sometimes the software freezes and needs to be restarted.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Bradley
Graphic Design, 1-10 employees
More than a year
“Great invoicing tool for the small business owner.”
Pros
Its ease of use, intuitive interface, invoice customization options, and flexibility make it a standout.
Cons
The mobile app can be glitchy at times; otherwise, there are no other issues to mention.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Shawn
Service Dispatch, 1-10 employees
More than a year
“The BEST accounting Application”
Pros
Wave accounting boasts the best user interface it's incredibly user-friendly, with all tasks just a click away. The dashboard provides all necessary information.
Cons
Integrating with third-party applications can sometimes be complex.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Chanel
Retail, 1-10 employees
“Wave Avvounting”
Pros
There wasn't much I liked about it. I opted for another company that caught my attention.
Cons
I downloaded this app when I was looking for bookkeeping services. After a brief look, I wasn't impressed. I didn't give it enough time to set up and get started I ended up choosing another company that caught my attention.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Sean
Healthcare, 1-10 employees
Less than a year
“Great free bookkeeping and invoicing”
Pros
A fantastic free platform, better and more cost-effective than Quickbooks.
Cons
Banking integration doesn't always function properly. I would like the ability to pause recurring invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Md. Sakiul
Accounting, 1-10 employees
More than a year
“Wave Accounting: Very user friendly accounting solution for the small businesses.”
Pros
It's easy to use, free of charge for accounting services, and highly recommended for small businesses.
Cons
It's not possible to download bank or credit card transactions processed through the bank.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sidath
Hospitality, 1-10 employees
More than a year
“I am extremely appreciative to the Wave Accounting System for allowing me to properly handle my finances.”
Pros
It covers all aspects of managing a small business's finances seamlessly. You can create invoices, send them via links, record payments, enter expenses, track income by customer, manage payroll, and automatically calculate your P&L. It's incredibly user-friendly suitable for anyone.
Cons
It can't connect to all banks worldwide; there's a specific list of supported banks and credit cards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Insurance, 11-50 employees
More than a year
“Great small business invoice tool”
Pros
Its capability to manage and oversee accounts receivable efficiently.
Cons
The feature set is limited for fast-growing businesses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
8
Janet
HTML5, 1-10 employees
More than a year
“Easy to Use Online Invoicing - No Monthly Fee”
Pros
No monthly charges, just a fee for processing online transactions.
Cons
There's only a chatbot available for customer support, no direct phone line.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frances
Healthcare, 1-10 employees
More than a year
“SO helpful!”
Pros
This accounting software is perfect for someone like me who isn't fond of accounting. I needed something simple to use. I like how I can track receipts, expenses, income, etc., and everything is intuitive.
Cons
I haven't found anything that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Egor
Social Media, 1-10 employees
Less than a year
“A must have business Accounting service especially for Canada”
Pros
Certified by CRA, it's free to use and comparable to QuickBooks. Ideal for solopreneurs, freelancers, and small businesses. Easily connects to all bank accounts, credit cards, or lines of credit within a single account. Supports multiple businesses, automates income and expense categorization, calculates GST on eligible purchases and sales accurately in reports.
Cons
Unless you opt for their paid subscription services, which many businesses don't need, you won't get any support via email, Messenger, or phone. You're left to rely on their knowledge base or online videos. If your issue isn't covered there, you're on your own to figure it out.
Rating Distribution
Ease of use
9
Value for money
4
Customer Support
8
Functionality
6
HELENA
Healthcare, 1-10 employees
More than a year
“Excellent product”
Pros
It includes everything essential for my small business.
Cons
Payables and receivables often don't balance due to rounding issues with percentages. For example, a bill paid in full can still result in discrepancies at month-end. I have to adjust for rounding every month. They should round or truncate the stored amounts to resolve this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Marketing, Advertising, 1-10 employees
Less than a year
“Great for Small Businesss Accounting”
Pros
Designed for small businesses, Wave provides a simple alternative to QuickBooks or similar software. It's intuitive, packed with features to handle tasks effectively, and offers educational resources for guidance.
Cons
A more effective mileage tracking tool would be beneficial, but otherwise, it has everything I require for my small consulting business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Debra
Legal, 1-10 employees
More than a year
“Excellent product to keep you on track”
Pros
Sending invoices, tracking overdue payments, and monitoring monthly sales are all effortless with Wave.
Cons
Previously, when estimates were converted to invoices, they remained visible in the estimates section. This no longer seems to be an issue, eliminating the need to go back and delete them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sheila
Consumer Services, 1-10 employees
More than a year
“Wave Accounting is the absolute best”
Pros
Wave is an uncomplicated accounting solution that enables us to create invoices, receive payments, generate and print reports, and manage accounts receivable seamlessly. We rely on it for all our accounting and bookkeeping needs due to its simplicity and superior product support compared to other software.
Cons
There's really nothing to complain about with this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10