Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MW

Markus W.

Music, 1-10 employees

More than a year

4.0
November 2024

Super convenient for small business

Pros

As a small business owner who handles my own books, I find Wave incredibly user-friendly for accounting. Even without any formal accounting background, I can navigate it easily. What I really appreciate is that Wave lets me manage several businesses from the same login. It's super handy, I just flip between businesses in the app without needing to sign into separate accounts which saves me a lot of time.

Cons

Over the years, most of the problems that bothered me with Wave, mainly sluggish performance, have been resolved. I used to run into slowdowns and glitches but the developers have addressed those issues and now the app runs much smoother than it used to.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BH

Balazs H.

Design, 1-10 employees

Less than a year

5.0
November 2024

Easy payment tracking experience

Pros

I really like it since it's so simple to get an overview of my payments inside this app.

Cons

Personally, I haven't run into any negative experiences while using Wave.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HG

Hylda G.

Financial Services, 1-10 employees

More than a year

4.0
November 2024

awesome free option for solos

Pros

Being a sole proprietor, I really appreciate that there's a free tier so I can keep my overhead costs under control.

Cons

I find certain reports can be somewhat tricky and take extra effort to assemble.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Andrea A.

Transportation/ Trucking/ Railroad, 1-10 employees

More than a year

4.0
November 2024

Super easy and saves me time

Pros

Wave is really user friendly and it saves me a lot of time when I need to track expenses and generate reports. The best part for me is that the starter edition is free.

Cons

What bothers me is that I cannot send an estimate directly from Wave unless I upgrade to a paid plan although it's not a major problem.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

WL

Whitney L.

Consumer Goods, 1-10 employees

More than a year

5.0
November 2024

Simple to use overall

Pros

I am a fan of how user friendly the app is. As it makes monitoring my finances easy and also lets me accept ACH payments without any hassle.

Cons

the functionality feels somewhat limited compared with competitors like Bill and QuickBooks since it doesn't include some of the features those platforms provide.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EO

Elvis O.

Accounting, 11-50 employees

Less than a year

5.0
November 2024

Easy accounting that just works

Pros

Wave's interface is very user-friendly and the design feels modern. It is also easy to navigate which makes tasks like invoicing, tracking expenses and handling payments fairly simple.

Cons

I have run into limited customer support options with Wave. Although the platform provides a lot of helpful documentation, when I tried to get direct assistance via chat or phone it wasn't always fast or readily available.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

BL

Bill L.

Computer Software, 1-10 employees

More than a year

4.0
November 2024

all-in-one for small business

Pros

What I really appreciate is that I can handle payroll, invoicing, credit card payments and taxes all within a single solution for my small business.

Cons

The monthly payroll charge is likely my main gripe since I have to cover it, other services don't always charge and for a small business, every dollar matters.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

FY

Fu-Chieh Y.

Marketing and Advertising, 1-10 employees

More than a year

5.0
November 2024

Easy to use and highly customizable

Pros

Wave's interface is so easy to use that I can complete the tasks I need with no confusion. I also value the broad range of customization for documents like invoices which helps me make them look polished and tailored to my brand.

Cons

I find the customization tools to be strong yet there remain a handful of aspects that could use improvement. Still, Wave's overall standard is so excellent that I struggle to identify any major faults.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
November 2024

smooth invoicing experience

Pros

For billing making invoices for my clients is incredibly easy and fast.

Cons

However I rely on a different accounting package and I prefer how their system ties everything together seamlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Markus W.

Music, 1-10 employees

More than a year

4.0
November 2024

Super convenient for small business

Pros

As a small business owner who handles my own books, I find Wave incredibly user-friendly for accounting. Even without any formal accounting background, I can navigate it easily. What I really appreciate is that Wave lets me manage several businesses from the same login. It's super handy, I just flip between businesses in the app without needing to sign into separate accounts which saves me a lot of time.

Cons

Over the years, most of the problems that bothered me with Wave, mainly sluggish performance, have been resolved. I used to run into slowdowns and glitches but the developers have addressed those issues and now the app runs much smoother than it used to.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BH

Balazs H.

Design, 1-10 employees

Less than a year

5.0
November 2024

Easy payment tracking experience

Pros

I really like it since it's so simple to get an overview of my payments inside this app.

Cons

Personally, I haven't run into any negative experiences while using Wave.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HG

Hylda G.

Financial Services, 1-10 employees

More than a year

4.0
November 2024

awesome free option for solos

Pros

Being a sole proprietor, I really appreciate that there's a free tier so I can keep my overhead costs under control.

Cons

I find certain reports can be somewhat tricky and take extra effort to assemble.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Andrea A.

Transportation/ Trucking/ Railroad, 1-10 employees

More than a year

4.0
November 2024

Super easy and saves me time

Pros

Wave is really user friendly and it saves me a lot of time when I need to track expenses and generate reports. The best part for me is that the starter edition is free.

Cons

What bothers me is that I cannot send an estimate directly from Wave unless I upgrade to a paid plan although it's not a major problem.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

WL

Whitney L.

Consumer Goods, 1-10 employees

More than a year

5.0
November 2024

Simple to use overall

Pros

I am a fan of how user friendly the app is. As it makes monitoring my finances easy and also lets me accept ACH payments without any hassle.

Cons

the functionality feels somewhat limited compared with competitors like Bill and QuickBooks since it doesn't include some of the features those platforms provide.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

PS

Perry S.

Real Estate, 1-10 employees

More than a year

3.0
October 2024

very helpful for startups

Pros

As a new small business owner, I have found Wave's free, entry-level accounting software to be an obvious choice. I use their no-cost tier to reconcile accounts, have transactions imported automatically, send polished invoices and generate financial reports without adding overhead. Considering it costs $0, the functionality and value Wave delivers feels enormous and hard to beat.

Cons

I have run into two persistent bugs in Wave's software. The first is that the Sales Discount account behaves incorrectly. even after attempts to correct it, the system posts it as a revenue account instead of treating it as a contra-revenue account. The second problem is a bills-related rounding issue that leaves my Accounts Payable balance off by a few cents, even once all invoices are marked paid. I have developed weekly workarounds to patch these quirks but Wave still hasn't issued a fix or shared any timeline for resolving them over the past several months. On top of that, most accountants and bookkeepers I interact with use QuickBooks and don't know Wave so I wouldn't advise someone with an outsourced bookkeeper or complex tax needs to rely on Wave.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

QB

Quantieshia B.

Entertainment, 1-10 employees

Free Trial

5.0
October 2024

creating invoices is easy

Pros

Overall I am happy I could send my employees their paperwork without a problem and I also appreciate how easy it is to create invoices through the app.

Cons

I haven't run into any drawbacks so far and I plan to keep using it going forward.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MS

Marianne S.

Leisure, Travel & Tourism, 1-10 employees

Less than 6 months

5.0
October 2024

Easy and secure payments

Pros

Payments were a breeze and I felt secure.

Cons

So far I haven't faced any problems using this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Allison S.

Marketing and Advertising, 1-10 employees

More than a year

5.0
October 2024

Great free option for both uses

Pros

I really appreciate that Wave provides a fairly feature-packed free tier that I can rely on for both my personal finances and my business bookkeeping. Plus I can connect several Wave business accounts and manage them all from one login.

Cons

Occasionally I run into problems matching credit card transactions in the app which makes reconciling my accounts more frustrating than it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Jerome C.

Financial Services, 1-10 employees

More than a year

4.0
October 2024

Easy invoicing that works

Pros

The tool is quite good and a great, easy to use invoicing tool that lets me accept online payments.

Cons

Sometimes I find there are limited options when trying to use it for all types of customers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DJ

Daniel J.

Accounting, 1-10 employees

More than a year

4.0
October 2024

Free and easy for uk users

Pros

I appreciated that it offered a free online solution specifically for UK customers.

Cons

In my experience the reporting features are quite limited, with only basic reports provided.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7