Wave Accounting Platform

Wave Accounting Platform Reviews

Total 500 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

K

Kadeem

Service Dispatch, 11-50 employees

Less than a year

5.0
October 2023

Perfect for small businesses

Pros

This app is incredible; the interface is exceptionally intuitive. Generating invoices and sending them to clients is almost effortless. The mobile app is equally impressive.

Cons

Integrating with other platforms is somewhat challenging, and I would like support for different countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Edwin

Retail, 1-10 employees

More than a year

5.0
October 2023

Wave for Small Business

Pros

Accessible via Mobile & Web, Wave simplifies generating customer invoices and sending them quickly via email or PDF. Wave invoicing is a dependable choice.

Cons

We've had a few instances of downtime with Wave services, despite their advertised 99% uptime.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charles

Property, 1-10 employees

More than a year

5.0
October 2023

Great Experience

Pros

I've been thoroughly impressed with this software. It integrates smoothly with my banks, simplifies reconciliation processes, and offers insightful reports.

Cons

The app for uploading receipts is too slow to be practical, in my opinion.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Meghan

Accounting, 1-10 employees

Less than 6 months

5.0
October 2023

Finally! A software to recommend to very small businesses

Pros

I like that Wave Apps caters to businesses with minimal transactions without imposing hefty monthly fees. It's perfect for several of my small clients or additional entities that don't require full subscriptions to larger software. My clients find it user-friendly as well.

Cons

It doesn't integrate with external apps and POS systems. So, if you need something that connects with various external apps and software, this isn't the right choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G

Gary

IT, 1-10 employees

More than a year

5.0
October 2023

Nice tool for what it's used for

Pros

It provides clear visibility into my accounts and simplifies accounting tasks, particularly for P&L statements at year-end.

Cons

The setup process isn't entirely intuitive, and correcting mistakes often means starting over, especially concerning accounts in the chart of accounts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

N

Naz

IT, 1-10 employees

More than a year

3.0
October 2023

Great free accounting software for invoicing, quotes and overall management

Pros

Outstanding and intuitive for invoicing, featuring automated sending and reminder functions. The interface is professional and modern.

Cons

The lack of Stripe integration, especially for the UK, and the absence of payroll and receipt integration are notable drawbacks.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

8

P

Paul

Construction, 1-10 employees

More than a year

5.0
October 2023

Definitely the best invoicing app I've ever used!

Pros

The mobile app is fantastic to use very intuitive and comprehensive. It's highly customizable with logos and business details, and the invoices appear polished, neat, and professional. This app has become indispensable for my business.

Cons

The biggest frustration, which has been widely shared in small business forums, is the recent removal of Swype keyboard, speech-to-text, and predictive text capabilities from the app. This change has made it cumbersome to fill out item descriptions quickly. While I still give the app a positive review, unless this issue is resolved soon, I may need to switch to a different app next year. Many of us are hopeful that the development team will restore these functions to their original capabilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FO

Fongelos O.

Media Production, 1-10 employees

More than a year

5.0
October 2023

organizes payments and expenses

Pros

it's easy to organize payments and expenses and it's effective at calculating revenue.

Cons

It can be a little complicated for someone totally new like me so there's a learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LCN

Laureine Claire N.

Farming, 1-10 employees

Less than 6 months

5.0
September 2023

excellent pricing, fits budget

Pros

We find the pricing of this software to be excellent, it fits comfortably within our budget.

Cons

I find that rolling out the features is quite challenging, deploying them doesn't go smoothly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

ED

Emmanuel D.

Writing and Editing, 1-10 employees

Free Trial

4.0
September 2023

Great accounting tool overall

Pros

I am really impressed by this powerful accounting software, I can access data from anywhere and build teams to collaborate and work together. I absolutely love it so much

Cons

This is a very good program but not available in all countries. Support is satisfactory and I recommend it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

RA

Rohit A.

Information Technology and Services, 51-100 employees

More than a year

4.0
September 2023

Fantastic free invoicing tool

Pros

As a freelance consultant or small business owner, I have found Wave to be an excellent free tool for bookkeeping and invoicing. It's user-friendly and simple to use for tracking expenses and sending invoices and it handles all of that at no cost to me.

Cons

I have noticed it's restricted to North America now, whereas it used to be available globally which makes expanding into new markets tricky. Also, there are only a few online payment gateways supported which limits payment flexibility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

WL

Winston L.

Information Technology and Services, 11-50 employees

Less than a year

5.0
September 2023

Easy and budget-friendly for smb

Pros

For small businesses, I found the pricing approachable and the interface really easy to navigate. It came with most features I needed for SMB tasks such as invoicing and payroll.

Cons

The app's accounting and bookkeeping capabilities felt quite restricted. Ultimately, we migrated to QuickBooks because we wanted a more comprehensive accounting suite.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AF

Alice F.

Facilities Services, 1-10 employees

More than a year

4.0
September 2023

Great for mobile invoicing

Pros

I can quickly create invoices and log payments while I am out and about using the iPhone app.

Cons

more flexible customization would make finding invoices far simpler and I'd love an in-app option for creating quotes too. Right now I only rely on the app for sending invoices rather than managing expenses because receipt-scanning functionality isn't yet offered in the UK which limits how I use it day to day.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AH

Asad H.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
September 2023

So easy to get paid

Pros

It is incredibly simple to receive payments with Wave, it really makes getting paid easy and the interface is super easy to use.

Cons

It would help me to have more step-by-step tutorials showing how a small business like mine can make the most of Wave's features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CD

Collin D.

Food & Beverages, 1-10 employees

More than a year

5.0
September 2023

Good starter for basics

Pros

We didn't pay anything for Wave so we could monitor our expenses, generate reports and keep an eye on how the business performed throughout at least our first year of operations.

Cons

I found that it couldn't provide several reporting capabilities we needed so we migrated over to QuickBooks Online since I felt it offered a considerably more powerful set of tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LH

Laura H.

Hospital & Health Care, 500+ employees

More than a year

3.0
September 2023

offer the best value for price

Pros

For our two subsidiaries we were after a budget-friendly solution and Wave covered what we needed. It's an affordable accounting option that won't drain funds and invoicing plus payment handling works reliably.

Cons

I can only access reports annually and I am unable to download single reports or merge them which makes it hard for me to forecast cash flow and manage financial planning.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

WT

Winnie T.

Business Supplies and Equipment, 101-500 employees

Less than a year

4.0
September 2023

Really helpful insights and reporting

Pros

I get analytical reports that explain how my products are being used and outline what actions I should take.

Cons

Occasionally I find the software is sluggish and it can take a surprisingly long time to complete processing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CW

Christian W.

Information Technology and Services, 1-10 employees

More than a year

5.0
September 2023

Love the easy automation

Pros

What I really like about Wave is how it automatically sorts and records receipts for me. I also have to call out its invoicing tools. For small business owners like myself, these functions are indispensable and I find they're easy to create quickly while I am out and about using the mobile app.

Cons

I have noticed one area where Wave could improve is how the mobile apps handle payout account management. Additionally, keeping the receipts feature free would be massively helpful and a true benefit for owners in logistics businesses who rely on that functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GB

Gerrit B.

Retail, 1-10 employees

More than a year

5.0
September 2023

runs on windows and android

Pros

Honestly it felt like the best free financial software I ever used and I could run it on both my Windows computer and my Android phone without any trouble.

Cons

What annoys me is that it was discontinued here in South Africa so now it's only offered in the US which leaves me unable to use it anymore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ER

Elvis R.

Information Technology and Services, 1-10 employees

More than a year

5.0
September 2023

easy setup, little to no cost

Pros

The invoicing and receipting tools in Wave Accounting have been the most valuable features. Overall I found the setup easy and hassle-free and I'd genuinely suggest it to anyone searching for a bookkeeping solution built specifically for small businesses especially given that it offers functionality for little to no cost.

Cons

I wish the receipt delivery options were more flexible for example, being able to send receipts directly through WhatsApp would make life much easier for clients who prefer that messaging app. Adding that capability would be a very practical improvement to the current receipt-sending workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10