Cosmetics, 1-10 employees
More than a year
“Super easy account connection”
Pros
I am really impressed by how simple it is to connect all of my accounts to the app.
Cons
Honestly I find having to fetch new data and re-verify my accounts every single time a bit frustrating but overall it's still worth using.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Education Management, 1-10 employees
More than a year
“great before support ended”
Pros
Very user-friendly for small businesses, I used to suggest it to all my clients before they ended international support
Cons
I am upset I cannot create any new accounts anymore
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Apparel & Fashion, 1-10 employees
Less than a year
“Super easy and dependable”
Pros
What I love most about this product is how easy it is to use, it really simplifies handling my accounting and saves me time every day.
Cons
Although the service is okay overall, I feel every company has room to grow and I wish they'd extend their product to other African countries so more businesses could access it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 11-50 employees
Less than 6 months
“Everything i need in one app”
Pros
Every time I manage bills and expenses, I can create invoices and reconcile accounts easily, all within a single app.
Cons
Installation was so easy that I could start using TallyPrime for my business the very day I bought it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“Easy accounting with a great interface”
Pros
This program is really easy for managing accounting tasks and I love its user-friendly user interface that helps me navigate much more quickly.
Cons
I find the cost of this software extremely unreasonable and it's been having a real negative impact on our small business finances.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Awful and incredibly frustrating”
Pros
Back when the app was open to every country, my experience was far superior, however, now that they've imposed these limitations, it's become terrible.
Cons
I am frustrated, it's basically useless. I cannot even bulk import customers from Google Sheets into Wave without problems. When I try to upload around a thousand contacts it will only push about two hundred, then freeze and afterward it starts endlessly duplicating entries with no option to remove them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Accounting, 11-50 employees
More than a year
“Terrible support and unsafe setup”
Pros
I found there's essentially no account security so if I got Covid-19 or had to be rushed to the ER while still logged into Wave, other staff could walk in, access the account, add employees or bump up wages without my approval, on top of that, Wave doesn't provide a direct customer service phone number. That lack of protection and support left me feeling completely stranded and lost.
Cons
After I reported fraud on my account, there was no customer service phone number to call, instead I was effectively banned for life. I lost the ability to use direct deposit and Wave wouldn't report or remit payroll withholdings to state agencies or the IRS for me. I was left handling everything myself and I couldn't even receive invoices through the platform.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Import and Export, 11-50 employees
Free Trial
“Great free invoicing experience”
Pros
I have noticed the free tier includes a ton of useful features. Preparing invoices is easy and painless. There's even a mobile app so I can easily send invoices while I am out and about.
Cons
Personally, I'd like more flexibility when customizing invoice and quote templates because the current choices feel limited and I want greater creative control over how my documents look.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Import and Export, 11-50 employees
Less than a year
“Free and super easy to use”
Pros
For my needs, the software doesn't cost anything as long as I don't need to process online payments. I find handling invoices and keeping accounting records remarkably easy.
Cons
Honestly there isn't much I dislike about this tool but if I had to name one downside I'd like the developers to restore support for more countries so it works for an international user base.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Internet, 1-10 employees
Less than 6 months
“ideal for few invoices”
Pros
As a small business owner, I find the value across the full suite of tools impressive, it's great when you don't have many invoices to deal with but still require something dependable to keep them tracked.
Cons
I haven't tried the paid features because I stick to the free plan and everything in that free version meets my needs perfectly so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Services, 1-10 employees
Free Trial
“good option for e commerce”
Pros
I am glad Wave Accounting is now available to small businesses and individual users. It also supports the accounting workflows that were designed for medium-sized companies, private users or marketers so I can use those features too. I can take action quickly and begin working simply and easily through a web browser. The service provides more streamlined solutions especially for fast, urgent tasks and generating professional visual invoices plus tracking income and expenses makes monitoring finances much simpler and easier. I think it's a great option for growing e-commerce.
Cons
Because it's web-based, I have noticed occasional issues tied to my internet connection speed. That said when those slowdowns happen they're caused by my local network rather than the system itself so the platform isn't at fault.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 51-100 employees
Free Trial
“Love how easy and free it is”
Pros
This tool is quite flexible and truly free which I really value. Getting it up and running was easy and painless. It's simple and user-friendly to use, even if you don't consider yourself tech-savvy. I have been using this friendly program for a long time and whenever I ran into questions their customer support staff were consistently very helpful.
Cons
Occasionally, I notice the customer support can be a bit slow to respond. I also struggled to compile reports because it doesn't provide statistics broken down by month and there's no option for me to customize the reports to suit my needs. Other than those drawbacks, it worked flawlessly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civic & Social Organization, 1-10 employees
More than a year
“Super easy and seamless”
Pros
I appreciated how easy it was to operate and connecting it with other software ended up being relatively hassle-free.
Cons
Because I never explored every single tool it offers, I am unsure about which parts I might have disliked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Easy invoicing with zero stress”
Pros
I have been really happy with how simple and convenient Waveapp is for managing my monthly invoicing. As a self-employed healthcare professional who has to bill the clinics I work at, having Waveapp available on my phone with easy Google sign-in makes getting paid much less stressful today.
Cons
Overall I am quite happy with the features I have tried in Waveapp so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Easy and flexible for my business”
Pros
What I really appreciate is how user-friendly it is and how flexible it remains even at the free tier. It's been an excellent choice for someone like me who's moving from a 30-year career as an accountant into starting my own company.
Cons
One of my clients prefers receiving invoices and paying via PayPal and I still haven't figured out how to connect that payment method directly inside Wave so I end up producing the invoice in both systems as a manual workaround.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
More than a year
“Super easy account connection”
Pros
I am really impressed by how simple it is to connect all of my accounts to the app.
Cons
Honestly I find having to fetch new data and re-verify my accounts every single time a bit frustrating but overall it's still worth using.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Food & Beverages, 51-100 employees
More than a year
“team collaboration made simple”
Pros
Wave Accounting really simplifies collaborative work on sales, expenses, accounting and reporting for our team, it handles everything from creating invoices to processing payments. The interface is so user-friendly that anyone involved in our business can pick it up and use it without much training.
Cons
I feel the platform can be somewhat costly for smaller companies because of the monthly fees which could hurt their return on investment. Offering tailored plans or pricing tiers specifically designed to meet the needs and budgets of small businesses would help.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Import and Export, 51-100 employees
More than a year
“Simplifies everything for us”
Pros
With Wave Accounting, I am able to handle my business purchasing online because I can send invoices and accept payments easily and securely through its integrated payment gateways.
Cons
However I find the app missing certain features that other accounting programs include, like built-in project management tools.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Invoicing feels effortless”
Pros
Using Wave Accounting, I have found client invoicing incredibly simple thanks to a clean interface. The app lets me send unlimited, tailored invoices to my clients and also lets me manage expenses all within a single application.
Cons
There isn't a lot I dislike about Wave Accounting but the issue I run into is that it can occasionally become sluggish on Android phones which ends up slowing down some of my tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Media Production, 1-10 employees
More than a year
“Great for freelance accounting”
Pros
When I first started using this software it was free and available for users in New Zealand. Over time they stopped accepting international signups and shifted their attention toward the US and Canadian markets. Because I was an early adopter though, I managed to keep using it for many years throughout my freelance work. The way it handled expense tracking was excellent and ended up preventing me from needing to hire an accountant since it handled most of the bookkeeping tasks on my behalf.
Cons
I don't really see this as a fault of Wave Accounting so much as an observation about my experience. A bit of accounting knowledge was necessary for me to ensure I met my tax responsibilities properly. Beyond that, I wanted additional third-party integrations and couldn't find the ones I needed within Wave's ecosystem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8