james w.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Easy accounting with great reports”
Pros
I am impressed by how easy it is to use, the accounting is easy and the reporting tools are excellent.
Cons
There needs to be more detailed reporting and I find the payroll tools a bit clunky.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Audrey T.
Photography, 1-10 employees
More than a year
“Great all-in-one invoicing tool”
Pros
As a freelance photographer, this tool serves as my go-to for all invoicing tasks in one place. I really appreciate that it lets me check how much income I have generated from specific services.
Cons
My menu of services changes several times each year because I keep adding new options and removing others. When I try to delete a service I am blocked with a message saying I cannot since past invoices reference that item. I'd really like an archive feature that keeps the item linked to historical invoices but hides it from the services drop-down so it no longer appears when I am creating new invoices.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Summer A.
Transportation/ Trucking/ Railroad, 1-10 employees
More than a year
“Super easy and polished”
Pros
What I appreciate most about WAVE is how simple it is to use. It didn't take me long at all to get the hang of it. On top of that, the invoice templates are highly configurable. You can do a tremendous amount with the free tier but upgrading unlocks many more accounting tools and payment options. I also like that the system automatically logs me out at the end of the day for added security. The invoices come out looking very polished and I can download them or send them as PDF attachments. When somebody makes a partial payment I am able to issue a receipt that clearly shows how much was paid, by which method, when it was paid and what balance remains. The app even notifies me when payments are overdue. Adding taxes and discounts to invoices is easy too.
Cons
My only gripe with the software is when I altered invoice settings I couldn't remove the old entries since they had already been used on past invoices. It would be helpful to have an option to deactivate or archive those parameters so they don't clutter the list while still remaining linked to historical invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rens M.
Management Consulting, 1-10 employees
More than a year
“its free but limites access”
Pros
this is a great accounting software platform and I can use it completely free. They changed their business though and now access is limited to only the US and Canada
Cons
I cannot connect it to my bank or set up any automatic payments through it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mitta S.
Transportation/ Trucking/ Railroad, 1-10 employees
More than a year
“generate professional invoices by email”
Pros
I have been using the free invoicing program and it creates simple, professional-looking invoices without any fuss. The tool also lets me send those invoices directly to customers by email which saves time.
Cons
When I try to adjust the layout or remove a service from my account, I find the navigation really difficult and confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ulyn V.
Import and Export, 1-10 employees
More than a year
“Super easy and flexible”
Pros
Setting it up was incredibly easy and the whole interface is very user-friendly, I didn't find anything confusing or overly complex. I was able to tweak almost every aspect to match my branding and preferences, from deciding how invoices are sent and what feedback I receive to choosing how invoices are displayed and which filters I apply when viewing them.
Cons
I signed up about five years ago and I am based in South Africa but disappointingly it now appears they no longer accept new registrations from South African users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Daniel S.
Airlines/ Aviation, 1-10 employees
More than a year
“Easy and modern invoicing”
Pros
One thing I really like is being able to see, at a glance, the total amount owed across all outstanding invoices. I rely heavily on the customer and product management features and they fit my needs perfectly. The app is easy to navigate and its interface feels modern, clear and very user-friendly.
Cons
I have found that entering master data takes a lot of time. It would be great if I could create an email template so that when I send similar messages to my invoice recipients I only need to make a few quick tweaks to the template instead of copying and pasting from Notepad every time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lisa G.
Design, 1-10 employees
Less than 6 months
“Easy invoicing and accounting”
Pros
As a creative who isn't great with numbers, I use this product to make polished invoices and manage my accounting records. I find it really simple and easy to use!
Cons
Honestly I haven't encountered any issues with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Andre v.
Information Technology and Services, 1-10 employees
More than a year
“simply love it!”
Pros
I absolutely loved using Wave Accounting. I rarely ran into issues and they came up with clever approaches for tasks like bank reconciliations that made them far simpler than in other accounting programs. Best part. it was completely free, couldn't ask for more.
Cons
After H&R Block bought the company, everything went downhill for me, there was a noticeable drop in quality and features that I used to rely on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea M.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great for staying organized”
Pros
Way back when I first started using this program years ago, I could tell Wave has kept getting better over time. I really like it, it was my very first bookkeeping tool and it made a big difference in helping me keep everything organized.
Cons
Back then some features were a bit hard to figure out, maybe that was because I was using bookkeeping software for the first time. Occasionally I found the functions confusing until I learned the ropes though this was years ago and I know it's improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Claire S.
Music, 1-10 employees
Less than a year
“Love the easy invoicing”
Pros
Creating invoices for my clients is incredibly easy and I really appreciate how quickly I can get one out the door. After I send an invoice, that client is automatically added to my client list so I can simply click their entry and issue follow-up or additional invoices without any hassle.
Cons
I am frustrated that the company isn't upfront about the bank and credit-card charges, they need to be clearer about those costs. As a freelancer, it really bothers me that a portion of what I earn is taken out automatically simply because a client chose to pay by credit card and that should be spelled out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Melissa M.
Marketing and Advertising, 1-10 employees
More than a year
“Easy and handy for small businesses”
Pros
I really appreciate how user-friendly and customizable it is, I find it especially useful for small businesses because it's convenient and adaptable to our needs.
Cons
the biggest drawback is that I cannot properly add job-specific costs the way I need to, nor can I generate detailed job costing reports the way my workflow requires.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Larissa P.
Consumer Services, 1-10 employees
More than a year
“Easy setup and smooth interface”
Pros
It is fairly easy to set up, very user-friendly and it offers a clean, user-friendly interface.
Cons
When I needed help, getting past the automated assistant to even file a support ticket was a struggle and then I ended up waiting more than two days to hear back. Because the response was so delayed, my first reply arrived on the third day, I missed my payroll deadline and ended up paying my employee late since I couldn't get the payroll problem fixed quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Kierra C.
Hospitality, 1-10 employees
Less than 6 months
“Super easy for bookkeeping”
Pros
I really appreciated how easy Wave is to use. Seriously someone with zero experience could pick it up quickly. What I will say is that its feature set is fairly limited and doesn't extend much beyond basics. For anyone comfortable handling their own bookkeeping though, it's a great choice because the interface is so user-friendly and easy to follow.
Cons
There really weren't many downsides to Wave in my experience. It's very much a case of getting what you pay for, basic, no-frills functionality. If I needed more advanced features, multi-user access or to build out a team workflow, I'd probably move on to something like QuickBooks or Xero that supports those needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Allen E.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Free and packed with features”
Pros
I am really happy it's free and it comes packed with features, my bookkeeper is set up there handling my monthly financial reports and reconciliations, she enjoys working with it too although she keeps pointing out it's quite different from QuickBooks.
Cons
I wish there was a mobile app so I could pull up some of the reports on my phone when I am away from my computer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Internet, 1-10 employees
More than a year
“Love using wave”
Pros
Using Wave, I finally got my clients to respect invoice due dates and it saved me a huge amount of time.
Cons
Honestly I love everything about Wave, I only wish I'd found it sooner.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kelly R.
Hospitality, 500+ employees
Less than a year
“Love how easy it is”
Pros
Creating and sending invoices is effortless with Wave Accounting and I also find that paying and managing bills is easy, I can easily produce tailored reports with this tool whenever I need them.
Cons
I haven't run into any downsides because Wave Accounting simplifies accounting and bookkeeping tasks so much so there aren't any negative points I am able to bring up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy D.
Writing and Editing, 1-10 employees
More than a year
“Great free tool for freelancers”
Pros
The free version aside from transaction fees is great and I find Wave makes it simple to track the work I do for clients while offering very helpful reports I can pull at tax time.
Cons
I don't love the fees charged for Wave payments, they're a bit high but I do appreciate that there's no monthly charge to use the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yasmeen M.
Telecommunications, 500+ employees
More than a year
“simple and saves time”
Pros
One thing I really appreciate is being able to create invoices right on the site and even email them straight to clients. It saves me so much time compared to building one from scratch and I like that I can tweak each invoice for different projects with ease. Using it feels incredibly easy!!
Cons
I don't like that it constantly nags me to connect my card or bank account so clients can pay directly through Wave. It prompts me every single time I try to download an invoice which is annoying because sometimes I just want to save or print the invoice without setting up payments.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tianna P.
Cosmetics, 1-10 employees
More than a year
“Love the flexibility everywhere”
Pros
This app has become part of my routine, I really appreciate how flexible it is across the mobile app and website. To me, that's definitely a big plus.
Cons
I don't really have issues but I'd love a feature that lets my clients electronically sign PDF documents directly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8