Wave Accounting Platform

Wave Accounting Platform Reviews

Total 500 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AC

Amanda C.

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
May 2025

Great for beginners

Pros

As a small-business user just getting started, I find the platform very easy to use especially for beginners and smaller companies and the pricing is outstanding.

Cons

I do like the low cost and simple design but in my experience the simplicity means it misses a number of features that would be useful for business owners at various stages.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JC

Jamie C.

Wholesale, 1-10 employees

More than a year

5.0
April 2025

Affordable and packed with value

Pros

I love how Wave delivers all the basic accounting tools while being extremely easy to use and budget-friendly. The service provides invoicing, expense tracking and financial reports without charge, plus reasonably priced paid options for payroll and extra capabilities. Also the interface is simple to use and appreciate automation like transaction syncing and receipt scanning.

Cons

Although I like the free version, I have notice it does not let me create purchase orders which might hinder businesses that require that specific operational capability.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AR

Austin R.

Alternative Medicine, 1-10 employees

Less than 6 months

1.0
April 2025

Misleading and not worth it

Pros

Honestly I think this company is awful. Like they advertise compatibility with RBC and lead you to believe it works but in practice it doesn't. I ended up paying for the service and they refused to give me a refund when it failed me.

Cons

If I am being honest I feel misled by their claims that the software works with every bank. As they told me it would but it clearly doesn't so people are being deceived.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

AJ

Amanda J.

Marketing and Advertising, 1-10 employees

More than a year

3.0
April 2025

Easy to use but support slipped

Pros

Using it for five years now and I must say it is really easy to get the hang of and helps me handle payroll, send out invoices and keep an eye on my expenses.

Cons

Lately I have run into problems with them not processing tax payments promptly and I have noticed their customer support has declined considerably compared to how it used to be.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

6

EM

Eric M.

Financial Services, 1-10 employees

More than a year

5.0
April 2025

Great value for accounting

Pros

Well their pricing was far more affordable compared with something like QuickBooks for my needs.

Cons

it took quite a while for them to fully configure and sync every bank connection. Like my Amex checking account alone took several months to compile correctly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

YD

Yasmin D.

Apparel & Fashion, 1-10 employees

Free Trial

4.0
April 2025

Suits well to my needs

Pros

One thing I love is how easy it is to handle accounting with this and how well it suits small businesses.

Cons

there wasn't anything about it that I disliked.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LB

LaSheena B.

Research, 1-10 employees

Less than 6 months

5.0
April 2025

Fast, simple, professional invoices

Pros

Wave invoicing system is simply amazing. I wanted something fast, simple and professional and this tool delivered. Plus it is feature-rich and easy to navigate. My invoices also look great and I genuinely feel fortunate to have discovered it for my billing needs.

Cons

At the moment I cannot find any drawbacks to using it as it does exactly what I expected an invoicing app/system to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HC

Henry C.

Marketing and Advertising, 1-10 employees

More than a year

1.0
April 2025

Frustrating delays and no real support

Pros

The interface is very easy to use which I like. And whenever the instant transfer feature is available and functioning, I also find it helpful.

Cons

My payments can take over a week to clear, then sit in limbo for another week with no way to transfer them instantly. When I need money quicklylike many freelancers do it makes it harder. And when problems come up, there is no real support. The AI chatbot does not help and there is no phone or direct support line even for paying customers. If I have an urgent issue, it can take three days or more to get a response. The login process has also become annoying and feels like it's designed for big companies, not solo users like me. I mean it used to be the go-to for small businesses but useful features are disappearing as they focus more on larger clients. At this point, I'd suggest looking for other options.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

4

AM

Ashley M.

Events Services, 1-10 employees

More than a year

5.0
March 2025

Easy invoicing, simple payments

Pros

Wave is really easy to use for invoicing. I also like that I can edit or update invoices whenever necessary without hassle. Collecting payments from clients is simple too and it accepts all major credit cards.

Cons

Honestly everything else worked well for me bt the only change I'd make would be to revert to the old layout where copying a share link was much more easy. Now I have to dig through two menus just to grab the link which feels unnecessary and slows me down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JH

Junaid H.

Furniture, 1-10 employees

Less than 6 months

5.0
March 2025

Great for invoicing and payments

Pros

For me it handles job scheduling, invoicing and payments pretty nicely. it also tracks expenses.

Cons

It doesn't integrate with other apps for automating workflows and its job time-tracking isn't very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JM

Jenna M.

Construction, 11-50 employees

More than a year

4.0
March 2025

Easy invoicing at great value

Pros

Wave is very easy to use and budget-friendly and it simplifies creating invoices.

Cons

Personally, I wish it offered more settings and customization choices.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

BC

Ben C.

Automotive, 1-10 employees

Less than a year

4.0
March 2025

available at a great price :)

Pros

Overall I am finding this payment platform really easy to use and the price is very reasonable

Cons

However I have run into strict eligibility requirements and it can be frustratingly difficult to get in touch with customer service

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MC

Marie C.

Non-Profit Organization Management, 1-10 employees

More than a year

3.0
March 2025

User friendly for reporting

Pros

Wave's interface is user-friendly making it simple to use and allowing me to pull reports without hassle.

Cons

I have noticed that the Payments by Wave feature doesn't always correctly match each payment to its corresponding deposit which causes confusion.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

MHE

Michael Herbert E.

Retail, 500+ employees

More than a year

4.0
March 2025

Fast invoicing and useful sync

Pros

using the app feels like a piece of cake, generating invoices happens really quickly and I like how the bank-sync feature reliably connects my bank account to the application automatically because that seamless connection helps me keep better track of and manage my money on a day-to-day basis.

Cons

I find myself having trouble getting to grips with it because the user interface doesn't feel as user-friendly as I'd prefer and that lack of clarity makes some tasks take longer than they should while I am trying to navigate the app.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KW

Kimb W.

Design, 1-10 employees

Less than 6 months

4.0
March 2025

Simple and great for invoices

Pros

Because it's free and very easy to use, I find that I can quickly create invoices and keep my personal and business finances under control.

Cons

I would say the main drawback is that it lacks certain features and could benefit from additional improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

MU

Mariano U.

Investment Management, 1-10 employees

Less than a year

5.0
March 2025

Feature-packed accounting tool

Pros

I have noticed Wave is really making a splash in the market these days. I find it highly effective, simple to use and packed with impressive features within reach. The interface is user-friendly and its bookkeeping tools are thorough. I can track expenses, reconcile my books and produce financial reports with ease using Wave. It's an unlikely tool that's worth trying.

Cons

For my use, Wave has worked extremely well and been very productive, I haven't found any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kelsey C.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2025

great workflow

Pros

I am able to quickly create and send invoices to my customers without any fuss.

Cons

What bothers me is that there's no customer service phone number I can call to speak with a real person. All they offer is a website chat and it doesn't always give me complete answers to my questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

KR

Kesar R.

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2025

geat for invoicing and tracking

Pros

Mostly, I used Wave for handling invoices, I relied on it primarily to generate bills and to track my expenses.

Cons

I have found the learning curve to be pretty steep which makes it hard for me to understand how some features are supposed to be used.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

VS

Victor S.

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2025

All features are good

Pros

Although the free tier used to include more features, I still find it offers a substantial set of tools. It connects to Plaid, includes a built-in payments processor that reconciles and uses an algorithm to match and merge transactions. I probably would have stayed if I hadn't found a better value option elsewhere.

Cons

The main reason I moved away was because they expected me to pay for a full account for every project or property I wanted to bring onboard. I needed clearer separation in reporting across my properties for real estate purposes and it became far too difficult to keep them distinct.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RA

RODERICK A.

Entertainment, 11-50 employees

Less than 6 months

3.0
February 2025

Good range for small businesses

Pros

As a small business owner, I appreciate that they provide a broad range of services tailored for people like me.

Cons

Unfortunately, I found the free offering is extremely limited, it only covers the most basic feature. creating invoices.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

7