Anonymous
Translation and Localization, 1-10 employees
More than a year
“Free with foreign currency support”
Pros
For my needs, the free tier includes everything required to maintain precise, current accounting records and workflows. It even supports invoicing in foreign currencies, a feature I rarely see offered in other free accounting platforms or services.
Cons
Honestly I don't really have anything to complain about, the free version seems very generous in what it offers. My hope is that Wave will continue to keep it available!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana G.
Design, 1-10 employees
More than a year
“Easy setup and handy app”
Pros
It is pretty easy to get started and the mobile app makes managing things on the go really convenient.
Cons
From my use, the free tier offers very few functionalities which felt overly restrictive.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Anonymous
Airlines/ Aviation, 51-100 employees
Less than a year
“Pretty easy to learn”
Pros
I like that the interface is so user-friendly. When I was first learning my role, my trainer didn't need to show me how to navigate the Wave app because it made everything easy enough for me to pick up quickly.
Cons
There are times when pressing the numeric buttons doesn't register. For instance, if an automated call says press 1 for the nurse or press 2 for dispatch, I might hit 1 and it won't register that input. Also, my employer recently moved us to a different app and they said the change was necessary because of HIPAA compliance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Perla P.
Accounting, 1-10 employees
Less than a year
“Overall a complete tool”
Pros
What I really enjoy is how simple it is to use and that I can have everything I need in a single place
Cons
I still haven't come across anything about it that I don't like yet
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron G.
Computer Software, 1-10 employees
More than a year
“Support is basically absent”
Pros
I get a good set of features for a fair price when those features work.
Cons
Customer support has practically disappeared and I have no dependable means to get errors or questions resolved.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
4
Austen B.
Accounting, 1-10 employees
Less than 6 months
“Simple and great for small businesses”
Pros
For my small business, it's really easy and simple to use.
Cons
I wish it offered more integrations and advanced features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sienna D.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Extra charges and manual work”
Pros
Being able to manually upload bank statements instead of connecting a bank account was useful and I could also add photos of my expense receipts.
Cons
I ended up being charged extra to attach receipt images to my expense entries, a capability that used to be included at no cost. Also, the automatic transaction import when I linked my bank account never functioned forcing me to spend a lot of time manually uploading statement files.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Lucas Rafael M.
Accounting, 1-10 employees
Less than a year
“poor support”
Pros
This app is great for basic accounting and day to day bookkeeping.
Cons
We've had awful support. We use their invoicing feature and our payouts have been stuck on hold for weeks, every time we're told to wait. We've already sent every form of identification and required documents yet they haven't offered any resolution.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
4
Functionality
6
Alexander Z.
Media Production, 1-10 employees
More than a year
“Really helpful for cash flow”
Pros
The cashflow charts and transaction breakdowns are a real help when I am keeping track of our money.
Cons
Unfortunately, one of our bank accounts doesn't sync with Wave so I find the app a lot less useful for our bookkeeping.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
John O.
Non-Profit Organization Management, 11-50 employees
More than a year
“Automates billing and invoicing”
Pros
Using Wave, I have been able to automate many complex accounting processes, including billing and invoicing tasks.
Cons
I rarely come accross any issues using Wave while managing my accounting projects, it runs smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizebeth L.
Legal Services, 1-10 employees
More than a year
“Customers understand bills clearly”
Pros
Creating invoices is really easy and my customers can easily access them and clearly understand what's on each bill.
Cons
something i dont like is that i have to pay fees when customers pay using their debit cards.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ana G.
Marketing and Advertising, 1-10 employees
More than a year
“Auto-categorizes past transactions”
Pros
Wave is really user friendly when it comes to reconciling my business expenses as it auto-categorizes transactions based on how I handled them in past years which saves me time. The invoicing process is also pretty easy to use.
Cons
That said the invoicing feature works well for individual, one-off bills but it doesn't play nicely with other apps or more automated checkout systems I use. I find it awkward to manage service inventory because I end up creating a new 'product' for every custom service and then I have to sort through a growing list to find what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brett B.
Design, 11-50 employees
More than a year
“Invoices are extremely good”
Pros
Using it, I find handling and managing invoices extremely simple and easy!
Cons
I honestly don't have any complaints about Wave because I think it's excellent and reliable!
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Amaka A.
E-Learning, 1-10 employees
More than a year
“easy and reliable accounting tool”
Pros
it's easy to use and it helps me keep track of sales and statements.
Cons
Honestly I cannot think of anything I dislike, the app just works well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sotis J.
Internet, 51-100 employees
Less than a year
“Accounting feels much easier”
Pros
With Wave, I find accounting far simpler since it automatically stores the full history of every transaction and activity performed and that really helps reduce manual mistakes.
Cons
I find Wave is very tied to live data and expects me to provide information in real time which can sometimes feel a bit demanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erik S.
Logistics and Supply Chain, 11-50 employees
Less than a year
“feature rich and easy setup”
Pros
I think the platform's features are excellent. Also it is pretty simple to operate though maybe not the most user-friendly interface but still easy to navigate.
Cons
I have noticed the platform doesn't integrate with other systems used across the transportation industry.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Abhay M.
Computer Software, 11-50 employees
More than a year
“Great payroll access experience”
Pros
I can easily access my payrolls directly from the emails I receive which makes checking pay simple.
Cons
On my phone, the app needs to be more user-friendly, it repeatedly prompts me to create an account as an employer which makes the experience frustrating and confusing for employees like me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Federico T.
Information Technology and Services, 1-10 employees
More than a year
“Free and useful tool”
Pros
Wave is incredibly user-friendly and free, I can easily generate invoices and keep an eye on my expenses without any fuss
Cons
Although I appreciate Wave for easy bookkeeping, it lacks several capabilities I rely on. I'd love to see features like project tracking and a built-in CRM too
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Drew F.
Construction, 1-10 employees
More than a year
“Invoicing is pretty good”
Pros
It is really easy to create invoices and estimates. I can also send invoices, reminders and statements right from the app. My customer database is also simple to use and it has many of the tools I need to run my business.
Cons
So far I haven't run into any real drawbacks. I have been using Wave for about three and a half years.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 1-10 employees
More than a year
“Budget friendly accounting tool”
Pros
For my single-owner small business, Wave is incredibly affordable and really easy to use. It's taken the worry out of my accounting and I can hire a pro bookkeeper if I need one. Adding my accountant to my account was pretty easy too and I can invoice clients and keep track of payments.
Cons
I'd really like to see a wider range of expense categories available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9