Wave Accounting Platform

Wave Accounting Platform Reviews

Total 500 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Translation and Localization, 1-10 employees

More than a year

5.0
February 2025

Free with foreign currency support

Pros

For my needs, the free tier includes everything required to maintain precise, current accounting records and workflows. It even supports invoicing in foreign currencies, a feature I rarely see offered in other free accounting platforms or services.

Cons

Honestly I don't really have anything to complain about, the free version seems very generous in what it offers. My hope is that Wave will continue to keep it available!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

Dana G.

Design, 1-10 employees

More than a year

4.0
February 2025

Easy setup and handy app

Pros

It is pretty easy to get started and the mobile app makes managing things on the go really convenient.

Cons

From my use, the free tier offers very few functionalities which felt overly restrictive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Airlines/ Aviation, 51-100 employees

Less than a year

4.0
February 2025

Pretty easy to learn

Pros

I like that the interface is so user-friendly. When I was first learning my role, my trainer didn't need to show me how to navigate the Wave app because it made everything easy enough for me to pick up quickly.

Cons

There are times when pressing the numeric buttons doesn't register. For instance, if an automated call says press 1 for the nurse or press 2 for dispatch, I might hit 1 and it won't register that input. Also, my employer recently moved us to a different app and they said the change was necessary because of HIPAA compliance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

PP

Perla P.

Accounting, 1-10 employees

Less than a year

5.0
February 2025

Overall a complete tool

Pros

What I really enjoy is how simple it is to use and that I can have everything I need in a single place

Cons

I still haven't come across anything about it that I don't like yet

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Aaron G.

Computer Software, 1-10 employees

More than a year

1.0
February 2025

Support is basically absent

Pros

I get a good set of features for a fair price when those features work.

Cons

Customer support has practically disappeared and I have no dependable means to get errors or questions resolved.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

4

AB

Austen B.

Accounting, 1-10 employees

Less than 6 months

5.0
February 2025

Simple and great for small businesses

Pros

For my small business, it's really easy and simple to use.

Cons

I wish it offered more integrations and advanced features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SD

Sienna D.

Health, Wellness and Fitness, 1-10 employees

More than a year

3.0
February 2025

Extra charges and manual work

Pros

Being able to manually upload bank statements instead of connecting a bank account was useful and I could also add photos of my expense receipts.

Cons

I ended up being charged extra to attach receipt images to my expense entries, a capability that used to be included at no cost. Also, the automatic transaction import when I linked my bank account never functioned forcing me to spend a lot of time manually uploading statement files.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

LRM

Lucas Rafael M.

Accounting, 1-10 employees

Less than a year

3.0
February 2025

poor support

Pros

This app is great for basic accounting and day to day bookkeeping.

Cons

We've had awful support. We use their invoicing feature and our payouts have been stuck on hold for weeks, every time we're told to wait. We've already sent every form of identification and required documents yet they haven't offered any resolution.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

4

Functionality

6

AZ

Alexander Z.

Media Production, 1-10 employees

More than a year

4.0
February 2025

Really helpful for cash flow

Pros

The cashflow charts and transaction breakdowns are a real help when I am keeping track of our money.

Cons

Unfortunately, one of our bank accounts doesn't sync with Wave so I find the app a lot less useful for our bookkeeping.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JO

John O.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
January 2025

Automates billing and invoicing

Pros

Using Wave, I have been able to automate many complex accounting processes, including billing and invoicing tasks.

Cons

I rarely come accross any issues using Wave while managing my accounting projects, it runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL

Elizebeth L.

Legal Services, 1-10 employees

More than a year

4.0
January 2025

Customers understand bills clearly

Pros

Creating invoices is really easy and my customers can easily access them and clearly understand what's on each bill.

Cons

something i dont like is that i have to pay fees when customers pay using their debit cards.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AG

Ana G.

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2025

Auto-categorizes past transactions

Pros

Wave is really user friendly when it comes to reconciling my business expenses as it auto-categorizes transactions based on how I handled them in past years which saves me time. The invoicing process is also pretty easy to use.

Cons

That said the invoicing feature works well for individual, one-off bills but it doesn't play nicely with other apps or more automated checkout systems I use. I find it awkward to manage service inventory because I end up creating a new 'product' for every custom service and then I have to sort through a growing list to find what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BB

Brett B.

Design, 11-50 employees

More than a year

4.0
January 2025

Invoices are extremely good

Pros

Using it, I find handling and managing invoices extremely simple and easy!

Cons

I honestly don't have any complaints about Wave because I think it's excellent and reliable!

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AA

Amaka A.

E-Learning, 1-10 employees

More than a year

5.0
January 2025

easy and reliable accounting tool

Pros

it's easy to use and it helps me keep track of sales and statements.

Cons

Honestly I cannot think of anything I dislike, the app just works well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Sotis J.

Internet, 51-100 employees

Less than a year

5.0
January 2025

Accounting feels much easier

Pros

With Wave, I find accounting far simpler since it automatically stores the full history of every transaction and activity performed and that really helps reduce manual mistakes.

Cons

I find Wave is very tied to live data and expects me to provide information in real time which can sometimes feel a bit demanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Erik S.

Logistics and Supply Chain, 11-50 employees

Less than a year

4.0
January 2025

feature rich and easy setup

Pros

I think the platform's features are excellent. Also it is pretty simple to operate though maybe not the most user-friendly interface but still easy to navigate.

Cons

I have noticed the platform doesn't integrate with other systems used across the transportation industry.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM

Abhay M.

Computer Software, 11-50 employees

More than a year

4.0
January 2025

Great payroll access experience

Pros

I can easily access my payrolls directly from the emails I receive which makes checking pay simple.

Cons

On my phone, the app needs to be more user-friendly, it repeatedly prompts me to create an account as an employer which makes the experience frustrating and confusing for employees like me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

FT

Federico T.

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2025

Free and useful tool

Pros

Wave is incredibly user-friendly and free, I can easily generate invoices and keep an eye on my expenses without any fuss

Cons

Although I appreciate Wave for easy bookkeeping, it lacks several capabilities I rely on. I'd love to see features like project tracking and a built-in CRM too

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DF

Drew F.

Construction, 1-10 employees

More than a year

5.0
January 2025

Invoicing is pretty good

Pros

It is really easy to create invoices and estimates. I can also send invoices, reminders and statements right from the app. My customer database is also simple to use and it has many of the tools I need to run my business.

Cons

So far I haven't run into any real drawbacks. I have been using Wave for about three and a half years.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
January 2025

Budget friendly accounting tool

Pros

For my single-owner small business, Wave is incredibly affordable and really easy to use. It's taken the worry out of my accounting and I can hire a pro bookkeeper if I need one. Adding my accountant to my account was pretty easy too and I can invoice clients and keep track of payments.

Cons

I'd really like to see a wider range of expense categories available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9