Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CG
Curtis G.

Construction, 1-10 employees

More than a year

5.0

Fantastic and easy to use

Pros

From my experience the interface and navigation are miles better than some of the larger accounting platforms I have tried. I find it incredibly simple to pull up old invoices, estimates and see outstanding balances. Wave links directly to my bank account which makes bookkeeping and reconciling so easy it's almost effortless.

Cons

At times the reporting options and category setup feel a bit limited. I have occasionally struggled to locate particular pieces of information when I need to create a report or prepare documentation which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EM
Elisa M.

Marketing and Advertising, 1-10 employees

More than a year

5.0

Super simple and professional

Pros

As the title says, Wave is incredibly easy to use, gives me a polished appearance and keeps my workflow organized. I would recommend it any day of the week!

Cons

I don't really have complaints, it's an excellent product. The only downside might be limited support on the free tier but I have never required assistance so it hasn't affected me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AS
Andrew S.

Accounting, 11-50 employees

More than a year

5.0

Free and surprisingly full-featured

Pros

What I love about Wave Accounting is that it's free while still providing as many, if not more, features than several paid alternatives. I also value the fact that it's web-based so I can jump into my account from any computer with an internet connection.

Cons

Because it's free, I don't expect them to maintain a comprehensive support line so I cannot fault them much for the lack of phone or live chat assistance. Besides, I rarely need to reach out anyway, the interface is user-friendly and the built-in help tools usually answer my questions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AH
Adhm H.

Cosmetics, 11-50 employees

Less than a year

5.0

Easy invoicing and simple setup

Pros

I can easily extract invoices and revision lists and I also find it very easy to use.

Cons

Occasionally the app runs slowly but I notice it recovers quickly most of the time.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DJ
Daniel J.

Construction, 1-10 employees

Less than 6 months

4.0

Easy reporting and expense tracking

Pros

I can easily categorize expenses and create reports without any hassle

Cons

The layout of the software doesn't sit well with me regarding organization and workflow

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DH
David H.

Medical Practice, 51-100 employees

Less than 6 months

4.0

Super easy invoicing tool

Pros

Personally, the simplicity of this product is its biggest advantage. I can create invoices quickly and forward them to the right people without fuss. The app archives every invoice along with dates and payment records. I really save a huge amount of time whenever I need to retrieve documents for particular dates.

Cons

I'd like to see improvements to the look of the invoices and more options for customizing them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

JD
Jeremy D.

Media Production, 1-10 employees

More than a year

5.0

Love the free invoicing tools

Pros

Using Wave Accounting, I can quickly create and send attractive, branded invoices that make me look professional to my clients. Everything runs in the browser and I find the web app performs just as reliably as the desktop version. Best of all, I get all the features I need at no cost which to me makes this a fantastic piece of software.

Cons

I was surprised to discover that Wave Accounting tucks the invoice title away inside an accordion-style drop-down. I didn't notice for years and ended up sending invoices titled things like Invoice 24... until I finally stumbled on it one day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SS
Steven S.

Financial Services, 1-10 employees

More than a year

5.0

Free and incredibly helpful

Pros

Being a sole practitioner, cutting costs really matters to me. I rely on this program to record journal entries and generate our accounting reports and honestly nothing beats a free option like this one .

Cons

Some advanced capabilities for example, depreciation, appear to be absent or at least I couldn't locate them because they aren't easy to use. On the bright side, most other items imported from my credit and bank statements quite smoothly and with good accuracy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

UF
Ulani F.

Accounting, 1-10 employees

Less than 6 months

5.0

Easy to use and affordable

Pros

I appreciate having everything right at my fingertips, I can navigate the software without trouble and it's also priced affordably.

Cons

What I dislike most is the difficulty I have linking my international bank account to the app since that connection feature appears to be supported only in a handful of countries.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

BN
Bikal N.

Accounting, 11-50 employees

Less than a year

5.0

Great for billing and reporting

Pros

In our work we can easily generate comprehensive financial reports for presenting and analyzing results for different stakeholders who need them which helps ensure fair and clear presentation, the software also handles online billing, supports payroll preparation and other tasks.

Cons

Personally, I prefer this software when it comes to online billing and creating financial reports intended for management and board review.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

VS
Vasileios S.

Transportation/ Trucking/ Railroad, 11-50 employees

Less than a year

5.0

Fantastic free accounting tool

Pros

Wave is an absolutely brilliant small-business accounting program, it comes loaded with a wide range of professional-grade, essential tools and the fact that it's completely free makes it almost unbelievable to me.

Cons

From my point of view, I cannot think of anything extra a small business would need beyond Wave, in my experience it already includes all required features and then some.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TB
Tim B.

Marketing and Advertising, 1-10 employees

More than a year

5.0

Simple and incredibly useful

Pros

When I only need easy bookkeeping and don't want a bunch of features I'll never use looking at you, QuickBooks, Wave handles everything I need without fuss. It's a simple, no-frills accounting tool that lets me concentrate on the actual work instead of wrestling with unnecessary bells and whistles.

Cons

If I had professional credentials like being a CPA or a deeper accounting background, I'd probably notice features and capabilities that are present in the larger paid platforms that Wave doesn't offer. Because I am not an accountant though, it's tough for me to criticize. For someone new to accounting or who only needs the basics, this software works really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TE
Tim E.

Broadcast Media, 1-10 employees

More than a year

5.0

Easy and freelancer-friendly

Pros

For my freelance small business work, Wave is very easy to use and fits that model perfectly. I don't have any accounting experience yet I can handle everything because the software offers a very user-friendly interface.

Cons

None though I am aware that live chat support isn't available unless you pay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW
Staci W.

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

Super easy customer billing

Pros

What I like most is how simple it is to create invoices and bill my customers.

Cons

I genuinely like the application overall. If there was one thing I'd tweak, it would be the reminder emails, when the system prepares to send a reminder to a customer, I think it should pop up a confirmation asking whether I still want to proceed with sending it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

CR
Claire R.

Accounting, 1-10 employees

More than a year

5.0

Easy setup for sole traders

Pros

Free and easy to set up and use for my sole-trader needs.

Cons

I am disappointed that UK support has been discontinued and it neither meets MTD requirements for VAT nor will it support MTD obligations for income tax filings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JR
Jamie R.

Marketing and Advertising, 1-10 employees

More than a year

3.0

Simple and easy to stick with

Pros

It is an easy to use, its layout is clean, navigation feels user-friendly and overall it's easy. I switched from FreshBooks years ago and have been using Wave ever since.

Cons

Sometimes I encounter problems when Wave tries to send invoices to Gmail addresses. Considering how common Gmail is, this issue is pretty unexpected and I really hope the team fixes it soon.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

7

SS
Sarah S.

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0

Great all-around accounting tool

Pros

I am really pleased with how well it handles tracking expenses and creating invoices.

Cons

Honestly I cannot find any faults, it's a solid, well-rounded program that works great.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

E-Learning, 500+ employees

More than a year

5.0

Amazing free accounting value

Pros

Finding a free tier for just one user is practically unheard of now and I have really appreciated that. The free plan also includes a huge number of features which is surprising given the price. I'd definitely consider paying if I needed more customization or extra seats. Since it's cloud-based I can get to it from anywhere and there's even a mobile app I use when I am out and about.

Cons

Honestly I cannot point to any real downsides. I personally keep my use limited to basic accounting, mainly creating invoices and recording payments and for that it works flawlessly every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NM
Natasha M.

Consumer Goods, 1-10 employees

More than a year

5.0

Easy and beginner-friendly

Pros

The software is very easy to use even with limited experience in accounting programs and it walks me through what each module does in a clear, easy and easy-to-understand manner.

Cons

As someone with experience using other accounting software, I find this platform too simplistic and basic for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJ
Lindsay J.

Professional Training & Coaching, 1-10 employees

More than a year

4.0

Great free tool for beginners

Pros

It is user-friendly and easy to get around. It's free for newcomers who want something really basic and cannot afford pricier tools.

Cons

Expense tracking confuses me if I don't really know precisely what to look for.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7