Wave Accounting Platform

Wave Accounting Platform Reviews

Total 500 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

TB

Tanya B.

Legal Services, 1-10 employees

Free Trial

4.0
July 2024

Couldn't even try it

Pros

I couldn't offer any positives because I didn't get to try it.

Cons

Regrettably, I cannot point out any downsides because I never tried it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Environmental Services, 1-10 employees

More than a year

1.0
July 2024

free options are the best

Pros

For starting up my small business, this free accounting option is amazing. I find it really easy to use and it has great sharing capabilities with my accountant, plus optional add-ins that increase its usefulness. The reconciliation tools are, in my experience, the best I have used.

Cons

I find jumping from one section to another a bit clunky and creating invoices becomes tedious when I have to add a new customer. I also wish there were an optional anonymous guest access so someone could view without a full account.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

AS

Agasti S.

Real Estate, 11-50 employees

More than a year

4.0
July 2024

Easy reporting and great value

Pros

Since we put this solution in place, we don't worry about pulling reports on our company's financial performance anymore, the interface is easy to navigate and the report-generation capabilities respond quickly and reliably.

Cons

it's simply a tool that fulfills our needs and I have never had any regrets about using it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AM

Angela M.

Arts and Crafts, 1-10 employees

More than a year

5.0
July 2024

reliable and easy tool

Pros

I am really grateful that there's a free tier aimed at small business owners, it's outstanding. Beyond that, the app performs reliably and setting it up and navigating it is incredibly easy and user-friendly which feels like a genuine relief.

Cons

I get that every company has to generate revenue and I am sympathetic to that. Still, the recent change that forces me to download an invoice before sending it, instead of letting me email it directly from inside Wave, adds an unnecessary extra step to my workflow that I find a bit frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Miguel

Marketing, Advertising, 51-100 employees

Less than a year

5.0
June 2024

Good Accounting Tool

Pros

We've been using Wave for some time, and it's an excellent accounting tool. The value for the price is impressive.

Cons

I can't think of anything I dislike about Wave.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Juliana

Social Media, 1-10 employees

More than a year

5.0
June 2024

Quick and Efficient Invoicing

Pros

Wave is an incredibly efficient app and website that has simplified my invoicing for my freelance work.

Cons

Wave offers many advanced features that aren't necessary for my needs, but I can see how beneficial they would be for larger, more complex businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
June 2024

Get Paid with Wave

Pros

Wave enables you to effortlessly send invoices and monitor payments.

Cons

Setting up the money collection feature requires some effort it's not very intuitive.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

B

Brittany

Graphic Design, 1-10 employees

More than a year

4.0
June 2024

Free accounting software w lots of add ons

Pros

Creating invoices, sending them to customers, and receiving online credit card payments is very simple.

Cons

This used to be a very comprehensive free platform, but now they've started charging for some of the best features, like capturing and coding receipts. It used to be free, but now there's a fee for it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

S

Soma

Arts and Crafts, 1-10 employees

More than a year

4.0
June 2024

Compact invoicing software

Pros

I like the ease of use and functions that meet my business needs. It allows for branding and customization of invoices. I love being able to clone invoices, saving time for repeat services to the same clients (such as in my art coaching).

Cons

I'm disappointed that Wave removed Wave Receipts for non-US clients. This feature was crucial for documenting physical receipts on the go and integrating them into the online Wave system. Now there's no alternative for integrating hard copies of receipts into the Wave system.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

P

Princess

Banking, 500+ employees

Less than 6 months

5.0
June 2024

Great Wave

Pros

The app was simple to use, with minimal technicalities. Payments were always quick and smooth, just perfect.

Cons

There's really nothing to dislike; the system is amazing.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 1-10 employees

More than a year

4.0
May 2024

Great product, but no longer automatic

Pros

I really enjoy how easy it is to review monthly expenses and income.

Cons

Wave now requires users on the free plan to input data themselves; it's no longer automated. This takes more time, so I'm unsure if the product will be worth using in the future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

E

Emily

Real Estate, 1-10 employees

Less than a year

5.0
May 2024

Easy Invoicing

Pros

I discovered Wave while searching for a platform to invoice my freelance clients. I needed something easy to use, that kept records for tax time, and was customizable without excessive fees. I don't use Wave to its full potential, but it works great for me!

Cons

Absolutely nothing. Wave has worked exactly as I needed it to!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Carl

Sports, 1-10 employees

More than a year

5.0
May 2024

Wave is an excellent product!

Pros

It's easy to understand and use. I feel both comfortable and confident when using Wave.

Cons

I've been notified that the fee will increase soon. I just hope it doesn't become too expensive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Marketing, Advertising, 1-10 employees

More than a year

3.0
May 2024

Our business runs on Wave

Pros

Most features are free to use. Invoices look professional and branded.

Cons

There's a lack of support on the free tier, and it's confusing to set up for non-accountants.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

6

N

NISHA

Pharmaceutical, 1-10 employees

More than a year

5.0
May 2024

GREAT FOR SMALL BUSINESSES

Pros

Ease of recurring billing, saves information for each customer or company that needs invoices, allows changing pricing for each product or service billed.

Cons

Since it's all online, you need to manage everything via the internet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ronald

Graphic Design, 1-10 employees

Less than a year

5.0
May 2024

Invoice creation

Pros

First off, it's free! The features are excellent and very simple.

Cons

They discontinued their banking program, but apart from that, I have no complaints.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

L

Laura

Retail, 1-10 employees

More than a year

5.0
May 2024

Best free invoicing service

Pros

For a free service, it's unbeatable the invoicing is extremely intuitive.

Cons

No major complaints it's a bit challenging to integrate with Shopify, but considering it's a free service, I highly recommend this invoicing platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

T

Theodore

Social Media, 1-10 employees

More than a year

3.0
April 2024

Wave Accounting Services and Customer Service are ABYSMAL!!!

Pros

Creating and sending invoices is easy. The charts are visually appealing.

Cons

They withdrew money from my account to pay payroll taxes but didn't remit the tax. It's impossible to speak to anyone there, and they take forever to respond. TERRIBLE CUSTOMER SERVICE!!!

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

5

D

DAYNA

Consumer Goods, 1-10 employees

More than a year

5.0
April 2024

Excellent Free Software for Small Businesses

Pros

Free, cloud-based, and easily customizable/brandable invoicing and reports.

Cons

As far as I know, it doesn't handle costing per order or inventory management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samantha

Accounting, 1-10 employees

Less than 6 months

4.0
April 2024

Great Piece of Software

Pros

There was a free version that made invoicing and payment collection simple, with good trackers for accounting.

Cons

It doesn't offer as much functionality as other software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8