Tanya B.
Legal Services, 1-10 employees
Free Trial
“Couldn't even try it”
Pros
I couldn't offer any positives because I didn't get to try it.
Cons
Regrettably, I cannot point out any downsides because I never tried it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Environmental Services, 1-10 employees
More than a year
“free options are the best”
Pros
For starting up my small business, this free accounting option is amazing. I find it really easy to use and it has great sharing capabilities with my accountant, plus optional add-ins that increase its usefulness. The reconciliation tools are, in my experience, the best I have used.
Cons
I find jumping from one section to another a bit clunky and creating invoices becomes tedious when I have to add a new customer. I also wish there were an optional anonymous guest access so someone could view without a full account.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Agasti S.
Real Estate, 11-50 employees
More than a year
“Easy reporting and great value”
Pros
Since we put this solution in place, we don't worry about pulling reports on our company's financial performance anymore, the interface is easy to navigate and the report-generation capabilities respond quickly and reliably.
Cons
it's simply a tool that fulfills our needs and I have never had any regrets about using it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Angela M.
Arts and Crafts, 1-10 employees
More than a year
“reliable and easy tool”
Pros
I am really grateful that there's a free tier aimed at small business owners, it's outstanding. Beyond that, the app performs reliably and setting it up and navigating it is incredibly easy and user-friendly which feels like a genuine relief.
Cons
I get that every company has to generate revenue and I am sympathetic to that. Still, the recent change that forces me to download an invoice before sending it, instead of letting me email it directly from inside Wave, adds an unnecessary extra step to my workflow that I find a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Miguel
Marketing, Advertising, 51-100 employees
Less than a year
“Good Accounting Tool”
Pros
We've been using Wave for some time, and it's an excellent accounting tool. The value for the price is impressive.
Cons
I can't think of anything I dislike about Wave.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Juliana
Social Media, 1-10 employees
More than a year
“Quick and Efficient Invoicing”
Pros
Wave is an incredibly efficient app and website that has simplified my invoicing for my freelance work.
Cons
Wave offers many advanced features that aren't necessary for my needs, but I can see how beneficial they would be for larger, more complex businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Get Paid with Wave”
Pros
Wave enables you to effortlessly send invoices and monitor payments.
Cons
Setting up the money collection feature requires some effort it's not very intuitive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Brittany
Graphic Design, 1-10 employees
More than a year
“Free accounting software w lots of add ons”
Pros
Creating invoices, sending them to customers, and receiving online credit card payments is very simple.
Cons
This used to be a very comprehensive free platform, but now they've started charging for some of the best features, like capturing and coding receipts. It used to be free, but now there's a fee for it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Soma
Arts and Crafts, 1-10 employees
More than a year
“Compact invoicing software”
Pros
I like the ease of use and functions that meet my business needs. It allows for branding and customization of invoices. I love being able to clone invoices, saving time for repeat services to the same clients (such as in my art coaching).
Cons
I'm disappointed that Wave removed Wave Receipts for non-US clients. This feature was crucial for documenting physical receipts on the go and integrating them into the online Wave system. Now there's no alternative for integrating hard copies of receipts into the Wave system.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Princess
Banking, 500+ employees
Less than 6 months
“Great Wave”
Pros
The app was simple to use, with minimal technicalities. Payments were always quick and smooth, just perfect.
Cons
There's really nothing to dislike; the system is amazing.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
More than a year
“Great product, but no longer automatic”
Pros
I really enjoy how easy it is to review monthly expenses and income.
Cons
Wave now requires users on the free plan to input data themselves; it's no longer automated. This takes more time, so I'm unsure if the product will be worth using in the future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Emily
Real Estate, 1-10 employees
Less than a year
“Easy Invoicing”
Pros
I discovered Wave while searching for a platform to invoice my freelance clients. I needed something easy to use, that kept records for tax time, and was customizable without excessive fees. I don't use Wave to its full potential, but it works great for me!
Cons
Absolutely nothing. Wave has worked exactly as I needed it to!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carl
Sports, 1-10 employees
More than a year
“Wave is an excellent product!”
Pros
It's easy to understand and use. I feel both comfortable and confident when using Wave.
Cons
I've been notified that the fee will increase soon. I just hope it doesn't become too expensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Marketing, Advertising, 1-10 employees
More than a year
“Our business runs on Wave”
Pros
Most features are free to use. Invoices look professional and branded.
Cons
There's a lack of support on the free tier, and it's confusing to set up for non-accountants.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
5
Functionality
6
NISHA
Pharmaceutical, 1-10 employees
More than a year
“GREAT FOR SMALL BUSINESSES”
Pros
Ease of recurring billing, saves information for each customer or company that needs invoices, allows changing pricing for each product or service billed.
Cons
Since it's all online, you need to manage everything via the internet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronald
Graphic Design, 1-10 employees
Less than a year
“Invoice creation”
Pros
First off, it's free! The features are excellent and very simple.
Cons
They discontinued their banking program, but apart from that, I have no complaints.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Laura
Retail, 1-10 employees
More than a year
“Best free invoicing service”
Pros
For a free service, it's unbeatable the invoicing is extremely intuitive.
Cons
No major complaints it's a bit challenging to integrate with Shopify, but considering it's a free service, I highly recommend this invoicing platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Theodore
Social Media, 1-10 employees
More than a year
“Wave Accounting Services and Customer Service are ABYSMAL!!!”
Pros
Creating and sending invoices is easy. The charts are visually appealing.
Cons
They withdrew money from my account to pay payroll taxes but didn't remit the tax. It's impossible to speak to anyone there, and they take forever to respond. TERRIBLE CUSTOMER SERVICE!!!
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
5
DAYNA
Consumer Goods, 1-10 employees
More than a year
“Excellent Free Software for Small Businesses”
Pros
Free, cloud-based, and easily customizable/brandable invoicing and reports.
Cons
As far as I know, it doesn't handle costing per order or inventory management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Accounting, 1-10 employees
Less than 6 months
“Great Piece of Software”
Pros
There was a free version that made invoicing and payment collection simple, with good trackers for accounting.
Cons
It doesn't offer as much functionality as other software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8