Wave Accounting Platform Reviews
Total 926 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars6%
2
Stars1%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Ana G.
Marketing and Advertising, 1-10 employees
More than a year
“Auto-categorizes past transactions
Pros
Wave is really user friendly when it comes to reconciling my business expenses as it auto-categorizes transactions based on how I handled them in past years which saves me time. The invoicing process is also pretty easy to use.
Cons
That said the invoicing feature works well for individual, one-off bills but it doesn't play nicely with other apps or more automated checkout systems I use. I find it awkward to manage service inventory because I end up creating a new 'product' for every custom service and then I have to sort through a growing list to find what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brett B.
Design, 11-50 employees
More than a year
“Invoices are extremely good
Pros
Using it, I find handling and managing invoices extremely simple and easy!
Cons
I honestly don't have any complaints about Wave because I think it's excellent and reliable!
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Amaka A.
E-Learning, 1-10 employees
More than a year
“easy and reliable accounting tool
Pros
it's easy to use and it helps me keep track of sales and statements.
Cons
Honestly I cannot think of anything I dislike, the app just works well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sotis J.
Internet, 51-100 employees
Less than a year
“Accounting feels much easier
Pros
With Wave, I find accounting far simpler since it automatically stores the full history of every transaction and activity performed and that really helps reduce manual mistakes.
Cons
I find Wave is very tied to live data and expects me to provide information in real time which can sometimes feel a bit demanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erik S.
Logistics and Supply Chain, 11-50 employees
Less than a year
“feature rich and easy setup
Pros
I think the platform's features are excellent. Also it is pretty simple to operate though maybe not the most user-friendly interface but still easy to navigate.
Cons
I have noticed the platform doesn't integrate with other systems used across the transportation industry.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Abhay M.
Computer Software, 11-50 employees
More than a year
“Great payroll access experience
Pros
I can easily access my payrolls directly from the emails I receive which makes checking pay simple.
Cons
On my phone, the app needs to be more user-friendly, it repeatedly prompts me to create an account as an employer which makes the experience frustrating and confusing for employees like me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Federico T.
Information Technology and Services, 1-10 employees
More than a year
“Free and useful tool
Pros
Wave is incredibly user-friendly and free, I can easily generate invoices and keep an eye on my expenses without any fuss
Cons
Although I appreciate Wave for easy bookkeeping, it lacks several capabilities I rely on. I'd love to see features like project tracking and a built-in CRM too
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Drew F.
Construction, 1-10 employees
More than a year
“Invoicing is pretty good
Pros
It is really easy to create invoices and estimates. I can also send invoices, reminders and statements right from the app. My customer database is also simple to use and it has many of the tools I need to run my business.
Cons
So far I haven't run into any real drawbacks. I have been using Wave for about three and a half years.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 1-10 employees
More than a year
“Budget friendly accounting tool
Pros
For my single-owner small business, Wave is incredibly affordable and really easy to use. It's taken the worry out of my accounting and I can hire a pro bookkeeper if I need one. Adding my accountant to my account was pretty easy too and I can invoice clients and keep track of payments.
Cons
I'd really like to see a wider range of expense categories available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Crystal M.
Real Estate, 1-10 employees
More than a year
“Easy setup and helpful separation
Pros
Getting everything set up was pretty easy and I appreciate being able to organize accounts for businesses separately from individual clients.
Cons
I am unhappy with the recent changes to their system and don't like the new workflow they've implemented.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
John O.
Non-Profit Organization Management, 11-50 employees
More than a year
“Automates billing and invoicing
Pros
Using Wave, I have been able to automate many complex accounting processes, including billing and invoicing tasks.
Cons
I rarely come accross any issues using Wave while managing my accounting projects, it runs smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizebeth L.
Legal Services, 1-10 employees
More than a year
“Customers understand bills clearly
Pros
Creating invoices is really easy and my customers can easily access them and clearly understand what's on each bill.
Cons
something i dont like is that i have to pay fees when customers pay using their debit cards.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ana G.
Marketing and Advertising, 1-10 employees
More than a year
“Auto-categorizes past transactions
Pros
Wave is really user friendly when it comes to reconciling my business expenses as it auto-categorizes transactions based on how I handled them in past years which saves me time. The invoicing process is also pretty easy to use.
Cons
That said the invoicing feature works well for individual, one-off bills but it doesn't play nicely with other apps or more automated checkout systems I use. I find it awkward to manage service inventory because I end up creating a new 'product' for every custom service and then I have to sort through a growing list to find what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brett B.
Design, 11-50 employees
More than a year
“Invoices are extremely good
Pros
Using it, I find handling and managing invoices extremely simple and easy!
Cons
I honestly don't have any complaints about Wave because I think it's excellent and reliable!
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Amaka A.
E-Learning, 1-10 employees
More than a year
“easy and reliable accounting tool
Pros
it's easy to use and it helps me keep track of sales and statements.
Cons
Honestly I cannot think of anything I dislike, the app just works well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sotis J.
Internet, 51-100 employees
Less than a year
“Accounting feels much easier
Pros
With Wave, I find accounting far simpler since it automatically stores the full history of every transaction and activity performed and that really helps reduce manual mistakes.
Cons
I find Wave is very tied to live data and expects me to provide information in real time which can sometimes feel a bit demanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erik S.
Logistics and Supply Chain, 11-50 employees
Less than a year
“feature rich and easy setup
Pros
I think the platform's features are excellent. Also it is pretty simple to operate though maybe not the most user-friendly interface but still easy to navigate.
Cons
I have noticed the platform doesn't integrate with other systems used across the transportation industry.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Abhay M.
Computer Software, 11-50 employees
More than a year
“Great payroll access experience
Pros
I can easily access my payrolls directly from the emails I receive which makes checking pay simple.
Cons
On my phone, the app needs to be more user-friendly, it repeatedly prompts me to create an account as an employer which makes the experience frustrating and confusing for employees like me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Federico T.
Information Technology and Services, 1-10 employees
More than a year
“Free and useful tool
Pros
Wave is incredibly user-friendly and free, I can easily generate invoices and keep an eye on my expenses without any fuss
Cons
Although I appreciate Wave for easy bookkeeping, it lacks several capabilities I rely on. I'd love to see features like project tracking and a built-in CRM too
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Drew F.
Construction, 1-10 employees
More than a year
“Invoicing is pretty good
Pros
It is really easy to create invoices and estimates. I can also send invoices, reminders and statements right from the app. My customer database is also simple to use and it has many of the tools I need to run my business.
Cons
So far I haven't run into any real drawbacks. I have been using Wave for about three and a half years.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10