Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

AG

Ana G.

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2025

Auto-categorizes past transactions

Pros

Wave is really user friendly when it comes to reconciling my business expenses as it auto-categorizes transactions based on how I handled them in past years which saves me time. The invoicing process is also pretty easy to use.

Cons

That said the invoicing feature works well for individual, one-off bills but it doesn't play nicely with other apps or more automated checkout systems I use. I find it awkward to manage service inventory because I end up creating a new 'product' for every custom service and then I have to sort through a growing list to find what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BB

Brett B.

Design, 11-50 employees

More than a year

4.0
January 2025

Invoices are extremely good

Pros

Using it, I find handling and managing invoices extremely simple and easy!

Cons

I honestly don't have any complaints about Wave because I think it's excellent and reliable!

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AA

Amaka A.

E-Learning, 1-10 employees

More than a year

5.0
January 2025

easy and reliable accounting tool

Pros

it's easy to use and it helps me keep track of sales and statements.

Cons

Honestly I cannot think of anything I dislike, the app just works well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Sotis J.

Internet, 51-100 employees

Less than a year

5.0
January 2025

Accounting feels much easier

Pros

With Wave, I find accounting far simpler since it automatically stores the full history of every transaction and activity performed and that really helps reduce manual mistakes.

Cons

I find Wave is very tied to live data and expects me to provide information in real time which can sometimes feel a bit demanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Erik S.

Logistics and Supply Chain, 11-50 employees

Less than a year

4.0
January 2025

feature rich and easy setup

Pros

I think the platform's features are excellent. Also it is pretty simple to operate though maybe not the most user-friendly interface but still easy to navigate.

Cons

I have noticed the platform doesn't integrate with other systems used across the transportation industry.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM

Abhay M.

Computer Software, 11-50 employees

More than a year

4.0
January 2025

Great payroll access experience

Pros

I can easily access my payrolls directly from the emails I receive which makes checking pay simple.

Cons

On my phone, the app needs to be more user-friendly, it repeatedly prompts me to create an account as an employer which makes the experience frustrating and confusing for employees like me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

FT

Federico T.

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2025

Free and useful tool

Pros

Wave is incredibly user-friendly and free, I can easily generate invoices and keep an eye on my expenses without any fuss

Cons

Although I appreciate Wave for easy bookkeeping, it lacks several capabilities I rely on. I'd love to see features like project tracking and a built-in CRM too

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DF

Drew F.

Construction, 1-10 employees

More than a year

5.0
January 2025

Invoicing is pretty good

Pros

It is really easy to create invoices and estimates. I can also send invoices, reminders and statements right from the app. My customer database is also simple to use and it has many of the tools I need to run my business.

Cons

So far I haven't run into any real drawbacks. I have been using Wave for about three and a half years.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
January 2025

Budget friendly accounting tool

Pros

For my single-owner small business, Wave is incredibly affordable and really easy to use. It's taken the worry out of my accounting and I can hire a pro bookkeeper if I need one. Adding my accountant to my account was pretty easy too and I can invoice clients and keep track of payments.

Cons

I'd really like to see a wider range of expense categories available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CM

Crystal M.

Real Estate, 1-10 employees

More than a year

5.0
January 2025

Easy setup and helpful separation

Pros

Getting everything set up was pretty easy and I appreciate being able to organize accounts for businesses separately from individual clients.

Cons

I am unhappy with the recent changes to their system and don't like the new workflow they've implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JO

John O.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
January 2025

Automates billing and invoicing

Pros

Using Wave, I have been able to automate many complex accounting processes, including billing and invoicing tasks.

Cons

I rarely come accross any issues using Wave while managing my accounting projects, it runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL

Elizebeth L.

Legal Services, 1-10 employees

More than a year

4.0
January 2025

Customers understand bills clearly

Pros

Creating invoices is really easy and my customers can easily access them and clearly understand what's on each bill.

Cons

something i dont like is that i have to pay fees when customers pay using their debit cards.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AG

Ana G.

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2025

Auto-categorizes past transactions

Pros

Wave is really user friendly when it comes to reconciling my business expenses as it auto-categorizes transactions based on how I handled them in past years which saves me time. The invoicing process is also pretty easy to use.

Cons

That said the invoicing feature works well for individual, one-off bills but it doesn't play nicely with other apps or more automated checkout systems I use. I find it awkward to manage service inventory because I end up creating a new 'product' for every custom service and then I have to sort through a growing list to find what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BB

Brett B.

Design, 11-50 employees

More than a year

4.0
January 2025

Invoices are extremely good

Pros

Using it, I find handling and managing invoices extremely simple and easy!

Cons

I honestly don't have any complaints about Wave because I think it's excellent and reliable!

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AA

Amaka A.

E-Learning, 1-10 employees

More than a year

5.0
January 2025

easy and reliable accounting tool

Pros

it's easy to use and it helps me keep track of sales and statements.

Cons

Honestly I cannot think of anything I dislike, the app just works well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Sotis J.

Internet, 51-100 employees

Less than a year

5.0
January 2025

Accounting feels much easier

Pros

With Wave, I find accounting far simpler since it automatically stores the full history of every transaction and activity performed and that really helps reduce manual mistakes.

Cons

I find Wave is very tied to live data and expects me to provide information in real time which can sometimes feel a bit demanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Erik S.

Logistics and Supply Chain, 11-50 employees

Less than a year

4.0
January 2025

feature rich and easy setup

Pros

I think the platform's features are excellent. Also it is pretty simple to operate though maybe not the most user-friendly interface but still easy to navigate.

Cons

I have noticed the platform doesn't integrate with other systems used across the transportation industry.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM

Abhay M.

Computer Software, 11-50 employees

More than a year

4.0
January 2025

Great payroll access experience

Pros

I can easily access my payrolls directly from the emails I receive which makes checking pay simple.

Cons

On my phone, the app needs to be more user-friendly, it repeatedly prompts me to create an account as an employer which makes the experience frustrating and confusing for employees like me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

FT

Federico T.

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2025

Free and useful tool

Pros

Wave is incredibly user-friendly and free, I can easily generate invoices and keep an eye on my expenses without any fuss

Cons

Although I appreciate Wave for easy bookkeeping, it lacks several capabilities I rely on. I'd love to see features like project tracking and a built-in CRM too

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DF

Drew F.

Construction, 1-10 employees

More than a year

5.0
January 2025

Invoicing is pretty good

Pros

It is really easy to create invoices and estimates. I can also send invoices, reminders and statements right from the app. My customer database is also simple to use and it has many of the tools I need to run my business.

Cons

So far I haven't run into any real drawbacks. I have been using Wave for about three and a half years.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10