Joanna
Accounting, 1-10 employees
More than a year
“Xero doesn't work for me”
Pros
I don't like anything about Xero. It's not intuitive at all.
Cons
The processes are hard to understand. You can't journal to the bank, and there's no logical flow.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Lipa
Construction, 1-10 employees
Less than a year
“Xero - Accounting”
Pros
Simple to use and comprehend, features great import capabilities, and allows editing of approved sales and payable invoices.
Cons
No feedback at the moment - I'll have more to say after I explore all the features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Bodamer
Translation and Localization, 11-50 employees
More than a year
“Xero is an accounting tool that outshines the rest. It makes accounting very reliable”
Pros
Xero offers us detailed financial reports that help us assess our financial status. Its security measures are excellent and keep all our data safe. It simplifies tracking our expenses and maintaining a close watch on our spending. Xero provides a secure bookkeeping space that consolidates our financial files and receipts.
Cons
I have no concerns about Xero. It has been excellent and has proven its value to us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roger
Trucking Accounting, 11-50 employees
“user friendly accouting software”
Pros
This accounting tool is fantastic for monthly transaction recording, financial reporting, and expense tracking. It also excels in data input and output.
Cons
Xero integrates with other applications like Excel, allowing quick data input without manual entry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joana
Social Media, 1-10 employees
“Cloud-based accounting software”
Pros
It can be accessed easily from anywhere, anytime, with real-time updates.
Cons
The cost is higher compared to some competitors, especially for advanced features or additional users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sujata
Finance, 101-500 employees
Less than 6 months
“The Best Accounting Software out there.”
Pros
The pricing plans are very competitive, and the 30-day free trial is quite beneficial. It also allows for adding unlimited users and clients.
Cons
On the lowest-priced plan, quotes and invoices are limited to 20 per month, and multiple currencies are only available on the highest subscription tier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James Edward
Food & Beverages, 11-50 employees
More than a year
“Xero Review”
Pros
Makes accounting simple for non-accountants. Simplifies a very complex process.
Cons
The invoicing process seems unnecessarily complicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matthew
HTML5, 1-10 employees
More than a year
“Market leader for a reason”
Pros
The user experience is absolutely easy and simple, with continuous improvements over the past decade. They truly understand the end user and build tools to ensure a great experience.
Cons
Be aware that the cost will be increasing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Adam
Real Estate, 11-50 employees
More than a year
“Great software”
Pros
Easy to operate. Efficient. Fast and simple.
Cons
The monthly fee keeps rising, but it's worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jhoy
Accounting, 1-10 employees
More than a year
“Xero certified”
Pros
Xero is intuitive, easy to navigate. They provide useful updates quarterly, consistently improving their offerings.
Cons
I can't think of any negatives right now because they continuously update the software to make it more useful for users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie
Executive Office, 1-10 employees
Less than a year
“Great for Small businesses”
Pros
The all-in-one capability of the software. As a small business, it's easy to use, allows edits if necessary, manages regular invoices and staff expenses, and visually displays draft, pending approval, and paid invoices on the dashboard. Very helpful software.
Cons
It's a bit frustrating when you miss entering the due date and can't proceed. For small businesses, this might not be necessary, but for larger companies, it's a useful feature.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Daniel
Construction, 1-10 employees
More than a year
“Great reliable accounting sofware”
Pros
Its interface is intuitive. It rarely, if ever, crashes, ensuring your work is always safe. Very reliable.
Cons
Creating customizable invoice templates isn't very simple. It involves using merge fields in Microsoft Word, which isn't user-friendly for most people. An upgrade to the invoice template/layout system would be well-received.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
john
Accounting, 11-50 employees
More than a year
“Excellent tool”
Pros
BRS, posting GL Accounting, MIS reports, PNL, BS reports.
Cons
Chart of accounts, general overview, and bank uploads are areas of interest.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martin
Construction, 1-10 employees
More than a year
“Simple and fluent”
Pros
The mobile app is excellent for quoting on the job. Lots of automated features. Bank reconciliations are a breeze.
Cons
Titles and descriptions on quotes don't transfer to invoices. Other than that, I have no other issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
IT, 51-100 employees
Less than 6 months
“Xero made accounts quicker”
Pros
The full integration with our CRM system saves us time on adding invoice lines and amounts.
Cons
There's less customization compared to other packages.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sophie
Healthcare, 11-50 employees
More than a year
“Easy to use”
Pros
Intuitive interface, modern appearance, great features.
Cons
The search function could be improved to search within transactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
John
Security and Investigations, 51-100 employees
“Simple and easy”
Pros
What I like most about Xero is the simplistic layout and ease of operation.
Cons
I don't have any complaints about Xero. It's very easy to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not specified, 500+ employees
“Xero software you love”
Pros
There's a lot I love about Xero, but the best aspect is its multitasking ability. It can handle various tasks needed for work and small businesses. Business owners prefer this software for its uniqueness and functionality. I have personally experienced its capabilities thoroughly.
Cons
Sometimes it has bugs, but overall, it's a great app. You can enjoy many freebies and free trials when you first access the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachid
Accounting, 500+ employees
Less than 6 months
“Xero accounting”
Pros
The feature for organizing business strategies.
Cons
The audit trail helps create a database, but it takes time to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roland
Finance, 1-10 employees
“Good service”
Pros
Easy to use, intuitive, good service, excellent quality.
Cons
The service is great, the price is low, and it's easy to navigate. Excellent, thanks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10