Rishi
Computer Software, 1-10 employees
Less than a year
“A seamless and easy to use tool!
Pros
Extremely simple to operate. The interface is highly intuitive and the layout is simple.
Cons
The bank reconciliation feature is not part of the standard subscription package.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Mario
Construction, 1-10 employees
More than a year
“Great tool for invoicing but needs more features
Pros
Very easy to navigate and simple to use, all basic features function as expected when creating invoices.
Cons
It lacks the customization features my business needs. With other tools, I can tailor almost everything, but Xero's customization options are quite limited.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Joanna
Accounting, 1-10 employees
More than a year
“Xero doesn't work for me
Pros
I don't like anything about Xero. It's not intuitive at all.
Cons
The processes are hard to understand. You can't journal to the bank, and there's no logical flow.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Lipa
Construction, 1-10 employees
Less than a year
“Xero - Accounting
Pros
Simple to use and comprehend, features great import capabilities, and allows editing of approved sales and payable invoices.
Cons
No feedback at the moment - I'll have more to say after I explore all the features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Bodamer
Translation and Localization, 11-50 employees
More than a year
“Xero is an accounting tool that outshines the rest. It makes accounting very reliable
Pros
Xero offers us detailed financial reports that help us assess our financial status. Its security measures are excellent and keep all our data safe. It simplifies tracking our expenses and maintaining a close watch on our spending. Xero provides a secure bookkeeping space that consolidates our financial files and receipts.
Cons
I have no concerns about Xero. It has been excellent and has proven its value to us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roger
Transportation/Trucking/Railroad, 11-50 employees
“user friendly accouting software
Pros
This accounting tool is fantastic for monthly transaction recording, financial reporting, and expense tracking. It also excels in data input and output.
Cons
Xero integrates with other applications like Excel, allowing quick data input without manual entry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joana
Media Production, 1-10 employees
“Cloud-based accounting software
Pros
It can be accessed easily from anywhere, anytime, with real-time updates.
Cons
The cost is higher compared to some competitors, especially for advanced features or additional users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sujata
Financial Services, 101-500 employees
Less than 6 months
“The Best Accounting Software out there.
Pros
The pricing plans are very competitive, and the 30-day free trial is quite beneficial. It also allows for adding unlimited users and clients.
Cons
On the lowest-priced plan, quotes and invoices are limited to 20 per month, and multiple currencies are only available on the highest subscription tier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James Edward
Food & Beverages, 11-50 employees
More than a year
“Xero Review
Pros
Makes accounting simple for non-accountants. Simplifies a very complex process.
Cons
The invoicing process seems unnecessarily complicated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Matthew
Internet, 1-10 employees
More than a year
“Market leader for a reason
Pros
The user experience is absolutely easy and simple, with continuous improvements over the past decade. They truly understand the end user and build tools to ensure a great experience.
Cons
Be aware that the cost will be increasing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Adam
Real Estate, 11-50 employees
More than a year
“Great software
Pros
Easy to operate. Efficient. Fast and simple.
Cons
The monthly fee keeps rising, but it's worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jhoy
Accounting, 1-10 employees
More than a year
“Xero certified
Pros
Xero is intuitive, easy to navigate. They provide useful updates quarterly, consistently improving their offerings.
Cons
I can't think of any negatives right now because they continuously update the software to make it more useful for users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie
Executive Office, 1-10 employees
Less than a year
“Great for Small businesses
Pros
The all-in-one capability of the software. As a small business, it's easy to use, allows edits if necessary, manages regular invoices and staff expenses, and visually displays draft, pending approval, and paid invoices on the dashboard. Very helpful software.
Cons
It's a bit frustrating when you miss entering the due date and can't proceed. For small businesses, this might not be necessary, but for larger companies, it's a useful feature.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Daniel
Building Materials, 1-10 employees
More than a year
“Great reliable accounting sofware
Pros
Its interface is intuitive. It rarely, if ever, crashes, ensuring your work is always safe. Very reliable.
Cons
Creating customizable invoice templates isn't very simple. It involves using merge fields in Microsoft Word, which isn't user-friendly for most people. An upgrade to the invoice template/layout system would be well-received.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
john
Accounting, 11-50 employees
More than a year
“Excellent tool
Pros
BRS, posting GL Accounting, MIS reports, PNL, BS reports.
Cons
Chart of accounts, general overview, and bank uploads are areas of interest.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martin
Construction, 1-10 employees
More than a year
“Simple and fluent
Pros
The mobile app is excellent for quoting on the job. Lots of automated features. Bank reconciliations are a breeze.
Cons
Titles and descriptions on quotes don't transfer to invoices. Other than that, I have no other issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Computer Hardware, 51-100 employees
Less than 6 months
“Xero made accounts quicker
Pros
The full integration with our CRM system saves us time on adding invoice lines and amounts.
Cons
There's less customization compared to other packages.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sophie
Health, Wellness and Fitness, 11-50 employees
More than a year
“Easy to use
Pros
Intuitive interface, modern appearance, great features.
Cons
The search function could be improved to search within transactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
John
Security and Investigations, 51-100 employees
“Simple and easy
Pros
What I like most about Xero is the simplistic layout and ease of operation.
Cons
I don't have any complaints about Xero. It's very easy to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not specified, 500+ employees
“Xero software you love
Pros
There's a lot I love about Xero, but the best aspect is its multitasking ability. It can handle various tasks needed for work and small businesses. Business owners prefer this software for its uniqueness and functionality. I have personally experienced its capabilities thoroughly.
Cons
Sometimes it has bugs, but overall, it's a great app. You can enjoy many freebies and free trials when you first access the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachid
Accounting, 500+ employees
Less than 6 months
“Xero accounting
Pros
The feature for organizing business strategies.
Cons
The audit trail helps create a database, but it takes time to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roland
Financial Services, 1-10 employees
“Good service
Pros
Easy to use, intuitive, good service, excellent quality.
Cons
The service is great, the price is low, and it's easy to navigate. Excellent, thanks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob
Design, 1-10 employees
More than a year
“Modern, trustworthy
Pros
A secure and reliable platform to keep our business finances in check.
Cons
The pricing might seem high, but it's one of the top products available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Anonymous
Not specified, 1-10 employees
More than a year
“Perfect for monthly invoicing
Pros
Recurring invoices and the simplicity of the program were key factors in enhancing our monthly invoicing procedure, and Xero delivered. Highly recommend.
Cons
When attaching documents, you need to ensure they are added to the invoice so the client can see them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
More than a year
“Seems Simple
Pros
I'm not a numbers person, but Xero really simplifies things.
Cons
It could be a bit cheaper, but it's a high-quality product.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Joe
Computer Games, 101-500 employees
More than a year
“Xero is a great out of the box basic system
Pros
With minimal training, it's simple to use. I can provide business owners with logins to view reports, and it's very cost-effective.
Cons
Setting up custom reporting is a nightmare, and using it is equally bad. Linking to Excel is not simple, and the multi-currency feature is almost unusable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kira
Real Estate, 1-10 employees
Less than 6 months
“Simple Accounting Program
Pros
Xero is an excellent accounting solution for small business owners. I found it easy to learn and budget-friendly.
Cons
Our business is somewhat complex, and we faced challenges when trying to categorize items by class and project. The reporting failed to deliver the specific numbers I needed for each item.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Alvina
Accounting, 11-50 employees
Less than 6 months
“Expect the unexpected
Pros
Initially, I was hesitant to use it based on friends' opinions, but once I tried it, I found that all my transactions were smooth and quick to manage.
Cons
The continuous price hikes of the application are frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
Less than a year
“Most suitable software for small to midsize organizations
Pros
In our large organization, acquiring multiple businesses allowed me to explore Xero. It excels with unique features like: 1 - Storing and uploading files via email, which isn't common in other software. 2 - Quickly preparing and lodging BAS reports in Australia directly to the ATO, saving a lot of time. 3 - Customizing most reports, aiding in migration to or from other software.
Cons
They should cater to larger organizations by including Fixed Asset Registers and enhancing synchronization with third-party plugins or software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Retail, 51-100 employees
More than a year
“Great accounting software!
Pros
Reconciling bank and credit card accounts is a breeze! The algorithms are very effective.
Cons
Not much to complain about. Occasionally, the program misses bank and credit card transactions, but this is rare.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
8
tamim
Animation, 1-10 employees
More than a year
“review about Xero
Pros
The comprehensive reporting tools offer detailed insights into financial performance, aiding businesses in making informed decisions and maintaining healthy cash flow.
Cons
Customer support response times can be lengthy, which is frustrating when urgent issues arise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jesse
Events Services, 1-10 employees
More than a year
“Xero is a Team Player
Pros
Xero has significantly cut down our admin time by automating and streamlining time-consuming daily tasks. We like the ease of connecting and reconciling accounts, processing payroll, onboarding new staff, and managing credit card payments for improved cash flow.
Cons
There's nothing I dislike about Xero. I'm just eager for more features and better integration with external software to enhance automation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jamie
Computer Software, 11-50 employees
More than a year
“Great for growing businesses
Pros
It's incredibly simple for SMEs to set up invoicing, profit and loss reporting, and credit control processes. It scales well with your business due to numerous add-ons and third-party app integrations.
Cons
The only drawback is the slight lack of financial data visualization in reports, but this can be easily addressed with the right integrations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jelena
Retail, 1-10 employees
More than a year
“Easy to use
Pros
I love the ease of access, as it connects seamlessly with my other CRMs.
Cons
The login security feels excessive with the need for double security.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel
Entertainment, 1-10 employees
Less than a year
“Xero is Great
Pros
The Xero team was very helpful during setup, and the app has a welcoming feel. While it has some quirks, it becomes quite simple once properly configured.
Cons
I had trouble setting up and connecting bank accounts, resulting in duplicate entries for one of my credit cards. The fix was to abandon one account and use the other, which should be better after a full fiscal year.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Jonathan
Online Media, 1-10 employees
More than a year
“Dashboard enables multiple accounts all in one place
Pros
The mobile app provides an at-a-glance view and makes it easy to enter receipts while on the go.
Cons
Currency charge reconciliations are complex and feel cumbersome, even with adjustments.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Happy
Accounting, 11-50 employees
Less than 6 months
“The Xero Effect: Revolutionizing Accounting One Click at a Time
Pros
I thought it was simple software, easy to navigate without getting lost. I also love the soft blue color, which feels professional and calming.
Cons
The online platform is slightly slow, which could be due to my connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anncarol
Financial Services, 11-50 employees
More than a year
“Xero is really great for Accounting
Pros
I like how accessible it is for accounting, billing, bank reconciliation, AP reports, AR reports, and GL reports.
Cons
Honestly, I can't think of anything I dislike about Xero.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liam
Automotive, 51-100 employees
More than a year
“Accounting done right
Pros
After using Xero for a year, I really like the system. The interface is intuitive, making it easy to keep invoices organized.
Cons
Sometimes the loading speed is slow, but it's not a major issue since it happens rarely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Munubi
Transportation/Trucking/Railroad, 101-500 employees
More than a year
“Xero review 2024
Pros
The dashboard is great for quickly reconciling transactions, viewing current bills to be paid, and tracking invoicing. It's also very user-friendly and budget-friendly for small and large organizations.
Cons
I haven't encountered any drawbacks. I like how modern and intuitive it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Badri
Financial Services, 1-10 employees
More than a year
“Xero Review
Pros
Xero provides excellent customer service through chat, email, and other channels. It has a wide range of features like expense tracking, reconciliation, and reporting.
Cons
With Xero's extensive features, there should be training and education for new users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danville
Non-Profit Organization Management, 101-500 employees
More than a year
“An Excellent and Perfect Accounting and Bookkeeping Tool.
Pros
I find it convenient for handling accounting and bookkeeping tasks with Xero. Billing and invoicing are easy to manage, and it simplifies tracking cash flows and bank reconciliation.
Cons
I haven't found anything complicated with Xero; it simplifies the accounting process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelvin
Information Technology and Services, 101-500 employees
More than a year
“Xero boasts robust security measures and a wide range of features.
Pros
Xero offers analytical tools that help analyze financial activities, providing insights into financial health and tracking records.
Cons
I've never encountered an error using this tool; it works perfectly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiara
Media Production, 1-10 employees
Less than 6 months
“User friendly for newbies
Pros
It's very affordable compared to similar accounting software. For small businesses handling personal accounting, this is a great option with an intuitive and simple UI.
Cons
It lacks certain features needed for larger accounting tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kristoffer
Computer Software, 1-10 employees
More than a year
“Xero - industry standard
Pros
It's widely used, has API connections to banks, and is a standard in the industry.
Cons
Customization for each market is limited, and the multi-currency feature is costly.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
joel
Retail, 11-50 employees
More than a year
“Xero Recurring Bill Feature Review
Pros
Setting up recurring bills in Xero is very simple. It has placeholders for customizing references and other necessary information. You can select the status of recurring bills (draft, awaiting approval, awaiting payment) and choose frequency, due date, and end date, providing flexibility.
Cons
It's best to have an expert set up Xero and train users to ensure immediate and accurate deployment.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
jae
Biotechnology, 51-100 employees
More than a year
“Great product
Pros
It's super easy to use and doesn't require much technical knowledge.
Cons
Sometimes it doesn't load right away, though this could be due to our internet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Paul D
Business Development Manager, 11-50 employees
“You NEED this software
Pros
Excellent software with a good, intuitive, and smart design. The accounting system is awesome.
Cons
A little more flexibility will make this software the best.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
David
Vortek Ltd, 1-10 employees
“It has been okay so far
Pros
I like that it is easy to use and implementation and everything is combined in one place.
Cons
I want a dispatch function that is one click.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Bill
One Hope Canada, 51-100 employees
“Cloud based greatness
Pros
Everything is cloud-based which is such a relief.
Cons
We had to customize a few things for our non-profit.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7