Total 29 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

14%

3

Stars

7%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Rachel

Healthcare, 51-100 employees

More than a year

4.0

“Medical Practice”

Pros

Making changes to users and roles is not a problem anymore for me.

Cons

Unfortunately, there is no accessible guide available as a reference for using the system.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

O
Odile

Healthcare, 500+ employees

Less than 6 months

5.0

“Yokozuna review”

Pros

Managing and navigating the software is easy and it has a user-friendly interface. I can also easily connect it to my email.

Cons

Some invoices come back to me even after sending them to the respective department.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gordon

Nonprofits, 500+ employees

Less than a year

4.0

“Lots of functions but hard for lower-level users.”

Pros

I enjoy the convenience of not having to make physical copies of invoices and send them to finance via internal mail.

Cons

The learning curve is too high and I have not received sufficient guidance from my organization. The training video I watched did not adequately prepare me to effectively use the product.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

J
Jodi

Public Sector, 1-10 employees

Less than a year

4.0

“Yooz!! Great software!”

Pros

Transitioning from using MP2 which was a complete mess, to this software has made my job significantly easier. It was also a smooth learning process.

Cons

I cannot think of anything I dislike. It is possible that its just because I am still in the learning process.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

H
Heather

Accounting, 11-50 employees

Less than a year

3.0

“Jan 2023 Review”

Pros

When the software transitioned from Yooz Only to Yooz Rising, I also loved the additional features like impersonation and the feature to customize the layout.

Cons

The "rising" software has significant room for improvement. The OCR does not read documents accurately, and sometimes the documents flip to the wrong angle for unknown reasons (despite meetings held to address this issue). Additionally, duplicates are not always detected.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

T
Tonya

Auto Dealership, Automation, 500+ employees

More than a year

5.0

“Unknown”

Pros

From my end, I simply approve what has been processed through Yooz from my shop. The software is quick, easy to learn and offers a fast processing experience.

Cons

Currently, there is nothing that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Russell

Construction, 51-100 employees

Less than a year

5.0

“Ease of Use”

Pros

The software is easy to use and saves me valuable time when processing invoices.

Cons

So far, there is nothing that I hate about Yooz.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Audrey

Accounting, 500+ employees

Less than 6 months

5.0

“Yooz”

Pros

I find the writing recognition feature to be excellent and I am very grateful for the fact that it syncs seamlessly with QuickBooks.

Cons

When I change the vendor it erases all the previous inputs I entered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chris

Real Estate, 11-50 employees

More than a year

3.0

“Not Bad”

Pros

The ability to impersonate other individuals is fantastic, and the overall display of the software is user-friendly.

Cons

The export function is very confusing and the support team is not always helpful.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

5