Zahara Reviews

“Great Sage integration

Pros

The connection with Sage 50 works really well. I especially like how we can set up automatic workflows for purchase orders and invoices

Cons

We've run into some rounding issues where invoice totals can be slightly off. It would be really helpful if we could set the number of decimal places at a system level, rather than having to adjust it for each supplier individually.

“good cost control

Pros

It's been fantastic for cost control. Being able to split one purchase order across several invoices is a feature we use constantly.

Cons

There was a bit of a learning curve and some initial teething problems though most have been fixed now. Sometimes it would have been better if support had just fixed the issue for us instead of sending us help articles to do it ourselves, that ended up taking a lot of our time.

“it sometimes misreads invoices

Pros

It completely transformed our purchase order system and eliminated paper invoices. Finding old invoices is simpler now and sharing documents with our auditors is really easy.

Cons

Although we can find invoices, it doesn't always read invoices correctly. I'd also love to see a GRN icon in the Invoice Inbox list so we can tell at a glance which purchase orders have been received before we start processing the invoice.

“User-friendly with great reports

Pros

Zahara is quite user-friendly and has excellent reporting. I'm especially impressed with how easy it is to create workflows. The purchase order process is smooth and I love that it can scan an invoice, pull the details automatically and match it to the right PO..... it's a fantastic time-saver.

Cons

When we upload multi-page invoices it sometimes pulls the wrong information or matches it to the incorrect purchase order which takes time to sort out.

“handles complex approvals well

Pros

It's both easy to use and adaptable. We can set it up for different approvers and it handles our complex chart of accounts without any issues.

Cons

It doesn't check for duplicate invoices in Xero but it's great at finding duplicates within its own system. We just have to be strict about making sure every single invoice goes through Zahara.

“Fast paperless PO system

Pros

The product does exactly what we need it to do. It's moved our finance department completely into the digital age making us paperless. It's fast, everyone on the team can create POs and the document history feature is perfect for answering questions and for audits.

Cons

They're always adding new features which can be challenging for colleagues who aren't comfortable with change.

“game-changer for SMBs

Pros

This app has been a game-changer for our small chain of nursing homes, easily integrating accounts payable and invoice processing into QuickBooks. I tried it for a couple of months and was so impressed I rolled it out across our entire platform. It's very user-friendly, cost-effective and a fraction of the price of other high-end software. I highly recommend it for any small business!

Cons

It does take some time to get everything set up initially but it will save you a lot of time and money down the road.

“easy Sage integration

Pros

Integration with Sage 50 works perfectly and it's simple enough that even our non-finance staff can approve invoices without any trouble.

Cons

The setup was pretty labor-intensive because our approval system is complex. The training could also be improved, it was weekly sessions that also covered setup so it wasn't always relevant for all staff. Over six weeks we ended up forgetting a lot of what we learned. A longer, more focused training session at the end for everyone involved would have been better.

“VERY slow implementation!

Pros

The initial sales pitch was really compelling and they promised fantastic support.

Cons

It's been months trying to get this fully operational and we're still not there yet.

“eliminated our manual email chaos

Pros

Best part is how it eliminated our old, manual email-based processes. We desperately needed to simplify and become more efficient. The supplier portal also looks like it will make things much smoother for our vendors.

Cons

Don't have much to criticize.. so far, so good! :)

“Handles our core tasks well

Pros

I appreciate how easy it is to use overall and setting up users with the right permissions is simple. We're not using it to its full potential yet, right now we mainly use it to generate POs and track approvals alongside our other internal systems.

Cons

A few areas could make it even more effective for us. We'd love to be able to set certain fields as mandatory to ensure we capture all the necessary information upfront. The approval workflow can also get a bit complicated for divisions that require multiple managers to sign off, which sometimes slows things down. Right now, we're really only using it for generating purchase orders and tracking approvals alongside our other systems, so we know we have room to grow into its full capabilities.