
Hex Software Reviews
Total 8 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars50%
3
Stars13%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Saurav Mosses A.
Mid-Market, 500+ employees
Less than a year
“Customizing event logs with Hex
Pros
I can customize the software according to my organization's needs, and it is easy to use. It is also extremely helpful when it comes to viewing data logs.
Cons
I experience delays in updating the data, frequent glitches, and longer data loading times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Shagun K.
Mid-Market, 500+ employees
More than a year
“My experience with Hex
Pros
I love how the cluster is always connected, and the fast code execution in HEX is a huge advantage. Unlike Databricks, where I have to manually connect the notebooks to the cluster to run any code, HEX handles this seamlessly. I've had the chance to interact with customer support once, and they were very helpful and always available via Slack. Coding and implementing solutions in both SQL and Python on HEX is easy for me without any hassles. As a data scientist at Upwork, I use HEX almost daily to solve data science problems using both Python and SQL. The integration of HEX notebooks with other storage platforms, like S3 buckets, is simple for me.
Cons
I miss the ease with which I could deploy any notebook as a pipeline and schedule it as a workflow in HEX.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
6
Verified User in Transportation/Trucking/Railroad
Mid-Market, 500+ employees
More than a year
“Game changer for me
Pros
I appreciate the interoperability between languages and the ability to perform cell-based querying, which makes building much easier.
Cons
I would love to see better visualizations out of the box, though I can still create good results using Python.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User in Information Technology and Services
Enterprise, 500+ employees
More than a year
“Powerful Integrations for a smoother workflow
Pros
HEX has made my work significantly easier. The workflow is incredibly seamless, allowing me to effortlessly query data from Snowflake, transform it, and write it back. Scheduling Python workflows is simple, and I am impressed by the visualization features, which provide clarity and flexibility. The software is easy to use and integrates smoothly with the tools I rely on daily.
Cons
Optimizing the performance of published apps would make it even more powerful for me.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Verified User in Consumer Services
Mid-Market, 500+ employees
More than a year
“Comprehensive solution for data science needs
Pros
I like how easy it is to work with our Snowflake data in HEX. We can take the data from Snowflake, create a worksheet in HEX, and then export the results into a user-friendly PowerPoint format. The integrations are fantastic.
Cons
Many times, the error reference points to a line in the code that isn't actually where the issue lies. If this could be fixed, it would be incredible.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Verified User in Computer Software
Mid-Market, 500+ employees
Less than 6 months
“Quite good overall
Pros
Setting up and exploring data is very simple, and I use it almost weekly. When I first started using HEX, the visualization features were lacking, but it has made significant improvements in the last 1-2 years.
Cons
Occasionally, I experience bugs with the SQL editor, where my queries run perfectly fine in the data warehouse but give me strange errors in HEX that are unrelated to the SQL dialect.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Verified User in Computer Software
Enterprise, 500+ employees
More than a year
“Great platform for data analysis
Pros
It has made my life so much easier compared to jumping between Looker, Snowflake, and Google Sheets to analyze and visualize data. The ability to combine Python and SQL so seamlessly is a huge plus for me. It has become my go-to data analysis tool.
Cons
Magic is still a work in progress, and I tend to avoid it at times. Also, the visualizations lack the ability to be customized and perform certain calculations, which limits the tool as a full replacement for platforms like Tableau or Looker.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Jay C.
Mid-Market, 500+ employees
More than a year
“Excellent data science toolbox
Pros
The user experience is simple and the engineers at HEX have gone out of their way to ensure that processes are as smooth as possible. It's also very easy to integrate with data sources.
Cons
The lack of specific control over the UI is an issue for me. The boxes are fixed and there is no way to modify them to make the interface look better or more customized.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6