Total 15 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lucie

Insurance, 51-100 employees

Less than a year

5.0
December 2024

Data explore, analyze, and visualize easily with looker

Pros

Dashboard customization is the key feature I rely on Looker for. It integrates seamlessly with various data sources like Sheets, Analytics and Google Ads ensuring that my reports are always current.

Cons

For someone new, it can be quite overwhelming due to the numerous and complex options available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

Gerrit

Computer Software, 51-100 employees

More than a year

5.0
December 2024

A tool that's extremely useful for my company

Pros

We can generate reports both internally and for customers quickly and these reports can be delivered regularly to external stakeholders whenever needed.

Cons

It's a feature rich software, which makes it complex so it's definitely not the easiest tool to hand over to an intern for them to learn.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

N

Nicolas

Information Technology and Services, 11-50 employees

More than a year

5.0
November 2024

For your reports, I highly recommend it

Pros

it is very userfriendly, regularly updated and offers a lot of useful features.

Cons

You really need to have a clear understanding of the metrics you want to work with.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

A

Adrian

Automotive, 51-100 employees

More than a year

5.0
November 2024

the best in business intelligence

Pros

What I love most is the ability to connect multiple data sources, which automatically imports the data and lets me create complex dashboards for better visibility. I can easily schedule reports and share them without hassle.

Cons

Creating the first dashboard can be a bit tricky at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

I

Ian

Marketing and Advertising, 51-100 employees

More than a year

5.0
November 2024

Amazing for visualizing data insights

Pros

It is an excellent data visualization tool for presenting client data in a smarter, more insightful way.

Cons

The user interface is a bit basic but I appreciate that I can customize it to match my branding. However it can sometimes feel a little too basic.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

P

Peter

Construction, 11-50 employees

More than a year

5.0
October 2024

Looker look after my reports

Pros

The best thing is its ability to connect to multiple data sources at once and create detailed reports and analytics. Another great feature is that I can share these reports with my colleagues through a shareable link or export them as PDFs. Since it connects to data sources, the reports are always up to date.

Cons

At first, I found it a bit challenging to create a report that fully met my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H

Harlan

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2024

Basic reporting is good with it

Pros

It integrates well with the entire Google Suite, is easy to use, has a clean UI and offers great formatting options. It's fantastic for communicating data to clients especially since it can be shared via URL.

Cons

There's limited data transformation functionality within the platform and formula customization options are insufficient. It doesn't auto detect data types (like currency), which is a bit of a hassle.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

TM

Tahir Mutlu

Retail, 500+ employees

Less than a year

4.0
September 2024

Great visual representation of our results

Pros

It visualizes your data quickly and makes it easy to track KPIs. These visualizations are crucial for facilitating communication and information flow between teams.

Cons

Implementing tables is a bit difficult at the start. It's a challenge to learn but once you get the hang of it, it becomes much easier to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

9

R

Robert

Automotive, 51-100 employees

More than a year

5.0
September 2024

great reporting

Pros

The most important feature for me is having up-to date reports. By connecting different data sources like apps and sheets, Looker updates the reports in real time, saving me time and effort. Creating dashboards with diverse data is simple and definitely worth learning.

Cons

As a first timer, I found it hard to connect all my data and create the charts and graphs I had in mind.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

M

Matthew

Computer Software, 1-10 employees

Less than 6 months

4.0
September 2024

A data visualization tool that's powerful and customizable

Pros

It is highly customizable allowing the creation of specific dashboards tailored to different clients. It excels at transforming complex datasets into easy to understand visuals, making it simple to spot patterns and insights.

Cons

Despite the clean graphical interface, new users may struggle with the learning curve, especially when it comes to visualizing data. Looker Studio, for instance, supports a wide variety of datasets, but some custom or specialized datasets might have limitations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

B

Bryan

Marketing and Advertising, 11-50 employees

More than a year

5.0
September 2024

Best dashboarding and reporting value, hands down

Pros

You can pull data from hundreds of sources quickly and easily setting up analysis or reporting dashboards in minutes.

Cons

Looker tends to freeze or hang up when working on reports with many elements. Sometimes I have to close and reopen the browser to fix strange errors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M

Manish

Higher Education, 500+ employees

Less than a year

4.0
August 2024

Using Google LookerML to map complex relationships

Pros

My favorite feature of Looker is LookML, which has helped me simplify complex data relationships and save a lot of time. Looker also offers a variety of customizable visualizations, with advanced drill-down capabilities that make it more interactive. Also reports can be scheduled for delivery at specific times.

Cons

There are occasional lags when processing large datasets, which can be a downside. I also find the lack of an ETL feature in Google Looker disappointing as it seems like something that should be included by default.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

C

Chris

Insurance, 51-100 employees

More than a year

5.0
August 2024

Graphs and charts made simple

Pros

The biggest draw for me is Looker's ability to import data from multiple sources. Creating a dashboard with all the data I need gives me a clearer view of my activities and makes analysis easier. It offers various chart types and graphs and sharing reports is simple, whether through a live link with auto-updating data or by exporting as a PDF.

Cons

No real cons but I do wish more apps had the ability to automatically export data to Looker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Automotive, 500+ employees

More than a year

3.0
August 2024

Good tool but needs to be improved more

Pros

It provides a lot of visualization options and allows data blending, which is incredibly helpful.

Cons

It's not entirely user-friendly and it can be frustrating to use until you get comfortable with the platform.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

7

A

Advaldo

Automotive, 11-50 employees

More than a year

5.0
July 2024

Data visualization gets better with it

Pros

What I appreciate most about Looker is the ability to automatically import data from various sources. It ensures the data is always up to date when needed. Building dashboards with essential charts and graphs is easy with its drag-and-drop builder and sharing the dashboards with others ensures everyone has access to the reports they need.

Cons

Everything works well for me and there are no notable cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10