Looker Software Reviews
Total 15 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars27%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lucie
Insurance, 51-100 employees
Less than a year
“Data explore, analyze, and visualize easily with looker
Pros
Dashboard customization is the key feature I rely on Looker for. It integrates seamlessly with various data sources like Sheets, Analytics and Google Ads ensuring that my reports are always current.
Cons
For someone new, it can be quite overwhelming due to the numerous and complex options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gerrit
Computer Software, 51-100 employees
More than a year
“A tool that's extremely useful for my company
Pros
We can generate reports both internally and for customers quickly and these reports can be delivered regularly to external stakeholders whenever needed.
Cons
It's a feature rich software, which makes it complex so it's definitely not the easiest tool to hand over to an intern for them to learn.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Nicolas
Information Technology and Services, 11-50 employees
More than a year
“For your reports, I highly recommend it
Pros
it is very userfriendly, regularly updated and offers a lot of useful features.
Cons
You really need to have a clear understanding of the metrics you want to work with.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Adrian
Automotive, 51-100 employees
More than a year
“the best in business intelligence
Pros
What I love most is the ability to connect multiple data sources, which automatically imports the data and lets me create complex dashboards for better visibility. I can easily schedule reports and share them without hassle.
Cons
Creating the first dashboard can be a bit tricky at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ian
Marketing and Advertising, 51-100 employees
More than a year
“Amazing for visualizing data insights
Pros
It is an excellent data visualization tool for presenting client data in a smarter, more insightful way.
Cons
The user interface is a bit basic but I appreciate that I can customize it to match my branding. However it can sometimes feel a little too basic.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Peter
Construction, 11-50 employees
More than a year
“Looker look after my reports
Pros
The best thing is its ability to connect to multiple data sources at once and create detailed reports and analytics. Another great feature is that I can share these reports with my colleagues through a shareable link or export them as PDFs. Since it connects to data sources, the reports are always up to date.
Cons
At first, I found it a bit challenging to create a report that fully met my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Harlan
Marketing and Advertising, 1-10 employees
Less than a year
“Basic reporting is good with it
Pros
It integrates well with the entire Google Suite, is easy to use, has a clean UI and offers great formatting options. It's fantastic for communicating data to clients especially since it can be shared via URL.
Cons
There's limited data transformation functionality within the platform and formula customization options are insufficient. It doesn't auto detect data types (like currency), which is a bit of a hassle.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
Tahir Mutlu
Retail, 500+ employees
Less than a year
“Great visual representation of our results
Pros
It visualizes your data quickly and makes it easy to track KPIs. These visualizations are crucial for facilitating communication and information flow between teams.
Cons
Implementing tables is a bit difficult at the start. It's a challenge to learn but once you get the hang of it, it becomes much easier to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
9
Robert
Automotive, 51-100 employees
More than a year
“great reporting
Pros
The most important feature for me is having up-to date reports. By connecting different data sources like apps and sheets, Looker updates the reports in real time, saving me time and effort. Creating dashboards with diverse data is simple and definitely worth learning.
Cons
As a first timer, I found it hard to connect all my data and create the charts and graphs I had in mind.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Matthew
Computer Software, 1-10 employees
Less than 6 months
“A data visualization tool that's powerful and customizable
Pros
It is highly customizable allowing the creation of specific dashboards tailored to different clients. It excels at transforming complex datasets into easy to understand visuals, making it simple to spot patterns and insights.
Cons
Despite the clean graphical interface, new users may struggle with the learning curve, especially when it comes to visualizing data. Looker Studio, for instance, supports a wide variety of datasets, but some custom or specialized datasets might have limitations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Bryan
Marketing and Advertising, 11-50 employees
More than a year
“Best dashboarding and reporting value, hands down
Pros
You can pull data from hundreds of sources quickly and easily setting up analysis or reporting dashboards in minutes.
Cons
Looker tends to freeze or hang up when working on reports with many elements. Sometimes I have to close and reopen the browser to fix strange errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Manish
Higher Education, 500+ employees
Less than a year
“Using Google LookerML to map complex relationships
Pros
My favorite feature of Looker is LookML, which has helped me simplify complex data relationships and save a lot of time. Looker also offers a variety of customizable visualizations, with advanced drill-down capabilities that make it more interactive. Also reports can be scheduled for delivery at specific times.
Cons
There are occasional lags when processing large datasets, which can be a downside. I also find the lack of an ETL feature in Google Looker disappointing as it seems like something that should be included by default.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Chris
Insurance, 51-100 employees
More than a year
“Graphs and charts made simple
Pros
The biggest draw for me is Looker's ability to import data from multiple sources. Creating a dashboard with all the data I need gives me a clearer view of my activities and makes analysis easier. It offers various chart types and graphs and sharing reports is simple, whether through a live link with auto-updating data or by exporting as a PDF.
Cons
No real cons but I do wish more apps had the ability to automatically export data to Looker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Automotive, 500+ employees
More than a year
“Good tool but needs to be improved more
Pros
It provides a lot of visualization options and allows data blending, which is incredibly helpful.
Cons
It's not entirely user-friendly and it can be frustrating to use until you get comfortable with the platform.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
7
Advaldo
Automotive, 11-50 employees
More than a year
“Data visualization gets better with it
Pros
What I appreciate most about Looker is the ability to automatically import data from various sources. It ensures the data is always up to date when needed. Building dashboards with essential charts and graphs is easy with its drag-and-drop builder and sharing the dashboards with others ensures everyone has access to the reports they need.
Cons
Everything works well for me and there are no notable cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10