SimilarWeb Reviews
Total 16 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars19%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Julia
Marketing and Advertising, 51-100 employees
Less than 6 months
“Easy product with great features
Pros
Customer support is simply the best. Plus it has lots of useful features and we find it quite easy to access.
Cons
Nothing major but it took me a little time to get the hang of things and some guidance definitely helped.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hayley
Marketing and Advertising, 51-100 employees
Less than 6 months
“helps me a lot
Pros
Using web analytics and competitive intelligence really helps me create smarter digital ad campaigns and report meaningful insights to my clients.
Cons
It has so much info that sometimes the user interface feels a bit overwhelming to me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Rajsak
Retail, 51-100 employees
Less than a year
“Valuable tool giving our media agency an edge
Pros
What I like the most about Similarweb is the Marketing Insights as it shows referral traffic, search keywords and how well social media is working which helps us fine tune our marketing.
Cons
The app's data features are pretty limited compared to the website analytics I have come across like app traffic. Also I noticed that engagement stats are lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alyssa
Automotive, 500+ employees
Less than a year
“Decent tool
Pros
I like that you can directly compare your brand with competitors to get a clear picture of the market and see how your brand is doing on key stats.
Cons
Well I am not a fan that it does not track mobile or app usage that means the numbers don't tell the full story.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Amy
Marketing and Advertising, 500+ employees
Less than 6 months
“Very useful product
Pros
Being able to build custom dashboards and control who gets access to them is a great and my favourite feature.
Cons
When I first got access there was definitely a learning curve figuring out how to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Marketing and Advertising, 500+ employees
Less than a year
“Proven quite helpful for me
Pros
Finding detailed info about companies is simple with Similarweb. Plus it helps me quickly gather the data I need about any business.
Cons
I feel like the contact data is pretty low compared to other tools like Zoominfo or Apollo.io.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Information Technology and Services, 500+ employees
Less than a year
“Great tool with huge ad potential
Pros
Competitive Intelligence is super amazing for benchmarking our digital results against competitors and leaders. Also the huge dataset helps us spot leads and market trends and the SEO tools guide us on where to focus customer attention.
Cons
Data on smaller sites is not always available or as accurate as I'd like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Marketing and Advertising, 500+ employees
Less than a year
“Very helpful and practical
Pros
Similarweb is pretty simple to use and gives valuable insights that help us with setting up and managing campaigns. Also it is cookieless which is a plus in today's industry.
Cons
Sometimes the results are too limited which makes it tough for us to scale strategies. The result of it is that it slows down the wider adoption of the product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Nikola
Management Consulting, 500+ employees
Less than a year
“Excellent web analytics tool
Pros
It is a very complete tool with loads of features from basic site stats and rankings to keyword and cross-shopping analysis. Also it is very user friendly and we can export everything in PDF or Excel or grab visuals as images. Moreover the results look great in client presentations and offer lots of insight into how clients sites compare to competitors.
Cons
Not all features come included as we have to buy extra packages like for different regions and that can get pricey.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Themis
Furniture, 11-50 employees
Free Trial
“Great for SEO and market research
Pros
I have used Similarweb to review every aspect of my competitors performance and it works the best for that.
Cons
The free trial does not let me do many things without paying.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mateusz
Management Consulting, 500+ employees
More than a year
“Needs a lot of improvements
Pros
The interface is really user friendly. And as compared to other tools we have come across it delivers the best data with a helpful quick export feature.
Cons
We have to double check the data against our own internal tools to make sure it's accurate which is not ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Magdalena Lidia
Outsourcing/Offshoring, 500+ employees
Free Trial
“Quite a reliable source of data
Pros
It is pretty easy to see what sets me and others apart from the crowd. Also it gives a quick snapshot of info and makes comparisons simple.
Cons
One thing I have noticed is that the website does not offer suggestions on how to fix problem areas as there is a lack of guidance or comments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Sports, 101-500 employees
Less than a year
“Perfect to get quick info
Pros
Similarweb provides loads of key details about companies we might want to work with or learn more about.
Cons
Some tools feel basic or repetitive to me. But overall it's decent but there are more flexible options out there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rono
Computer Software, 1-10 employees
Less than 6 months
“No doubt, it is the best out there
Pros
I really like how easy it is to activate the Similarweb Pro extension on Chrome and instantly access site analytics with just a click.
Cons
It can get a bit expensive and I noticed that the basic plan is quite limited in features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“Ideal for competitor and market analysis
Pros
On the free plan I use Similarweb Pro to explore markets and new industries during prospecting. Plus it has a wide range of features for analyzing web traffic, competitors, and demographics which makes it so helpful.
Cons
Well it took me some time to get used to it as at first it felt clunky until I really understood all the features. But I watched a few YouTube tutorials to help.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
Gaia
Marketing and Advertising, 1-10 employees
More than a year
“Good for website evaluation
Pros
I constantly use the Chrome extension to check press sites and figure out the real value of the PR clippings we get organically. It gives great insights on traffic sources and helps me spot when media kit data is inflated which happens more often than you'd think.
Cons
Few things I have noticed is that it does not work well for smaller websites and does not provide much insight on less popular sites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10