Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Marketing and Advertising, 500+ employees

Less than a year

4.0
February 2023

Full-spectrum dashboards and analytics

Pros

Right away, Tableau feels approachable and making changes to visualizations doesn't take much effort. It has strong data analysis features for digging into and understanding large datasets and it integrates with a wide variety of data sources without much hassle. The interactive dashboards are a big plus because they let people engage directly with the data instead of just viewing static charts. There are also customization features to adapt visualizations to different needs and the large, active user community makes it easier to find help, tips and resources. On top of that it integrates well with other tools like Microsoft Office and Salesforce which adds a lot of convenience.

Cons

One downside is the price since it can be fairly expensive especially for individual users or smaller businesses. Another challenge is that, even though the interface is user friendly, the more advanced features come with a fairly steep learning curve and may require some technical knowledge. Collaboration is also not as strong as it is in some competing data visualization platforms which can be limiting for teams. While there are customization options available, they still may not be as extensive as what some other tools offer. Also, for certain functions or access to specific data sources, you may need extra tools or software which adds another layer of complexity.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

CE

Corey E.

Financial Services, 500+ employees

Less than a year

5.0
February 2023

Build custom visuals for any need

Pros

Being able to work with calculated fields and build highly customized data visualizations is a big advantage.

Cons

Some reports in my organization still cannot be edited by me even though I am listed as a co-owner which makes updates and adjustments harder than they should be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Telecommunications, 500+ employees

Less than a year

4.0
February 2023

Feature-rich visualization for demanding users

Pros

A really strong tool for visualizing and analyzing data, with plenty of features available to work with.

Cons

At times even basic tasks can feel harder than they should because of the way the interface is designed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MK

Mevluthan K.

Retail, 500+ employees

More than a year

5.0
February 2023

Visuals that reveal hidden truths

Pros

Tableau lets me build the exact data visualizations I need with a lot of detail and precision. For example, when I want to compare financial data across different countries, it produces a really strong visual output and helps present the information in the best possible way.

Cons

The application is not very simple to use and its performance could be faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

E-Learning, 11-50 employees

Less than 6 months

4.0
February 2023

Analytics paired with striking graphics

Pros

One thing I have appreciated most about Tableau is how user friendly it is, along with its ability to build attractive charts and reports and explore large data sets effectively.

Cons

The part I have liked least is the pricing since it's paid software. Even though it's a very strong tool, the cost can be a deterrent for some companies.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

GS

Gbenga S.

Civil Engineering, 1-10 employees

Less than a year

5.0
February 2023

Helpful community supports your journey

Pros

Tableau is very accessible thanks to its user friendly interface. The interactive dashboards make it simple even for non-technical users to build and share reports without much hassle. Another big plus is the large online community which makes it convenient to find tutorials, resources and guidance when getting started.

Cons

It is a powerful tool for data visualization and analysis but it still has a few areas that could be better. One issue is mobile accessibility. Although the dashboards are well optimized for desktop use, the mobile experience could use improvement. Better mobile access would make it much easier to view insights on the go and support faster data driven decisions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Venture Capital & Private Equity, 11-50 employees

More than a year

5.0
January 2023

A daily essential for French users

Pros

This tool means a lot to me because it really makes my daily work easier.

Cons

Sometimes account access can be a bit complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SI

Shahid I.

Education Management, 101-500 employees

Less than a year

5.0
December 2022

Visualization at its most refined

Pros

The visualizations are excellent and make it simple to turn data into clear, meaningful insights.

Cons

Data connectivity through the API could be better and feels like an area that still needs improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BS

Bhavin S.

Hospital & Health Care, 500+ employees

More than a year

4.0
December 2022

good features in a flexible package

Pros

Right out of the box, Tableau is very approachable for the features it includes. It also gives plenty of flexibility when it comes to handling specific needs or building customizations for different use cases.

Cons

At the same time, there are quite a few basic and standard capabilities missing in both its visualization tools and in basic as well as advanced reporting. Needing a customization for something as fundamental as sorting columns in a report-style layout feels like a noticeable gap and it is one of several weak areas the product still has.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

TM

Thiago M.

Information Technology and Services, 101-500 employees

More than a year

3.0
December 2022

Presentation mode could be better

Pros

I use Tableau to present dashboards with my team.

Cons

The charts and visual views feel pretty limited and the presentations don't end up looking very good.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

LAA

Leslie Antonio A.

Food & Beverages, 500+ employees

Less than a year

5.0
December 2022

Great value with an elegant interface

Pros

It's very simple to use and I highly recommend it. The interface is very simple, the price is a bargain and I'd say it's absolutely worth giving a try because you won't regret it.

Cons

There really isn't anything I dislike about it. I had used it before and I loved it then as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PK

pavan k.

Information Technology and Services, 500+ employees

Less than a year

4.0
December 2022

Supportive community behind interactive dashboards

Pros

Tableau comes with strong features for visualizing and analyzing data sets. The customer support team is knowledgeable and the wide selection of layouts and creative dashboard options turns old, boring spreadsheets into interactive and informative dashboards.

Cons

Performance does dip a little when multiple reports or heavier data loads are involved so scalability is an area that still needs improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

JM

Jessie M.

Retail, 1-10 employees

Less than a year

4.0
December 2022

Organized data that simplifies work

Pros

One thing I really like is how it keeps my data and information organized for me.

Cons

It would be better if it offered more information and gave us someone we could actually talk to when we need help understanding the parts I am struggling with.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RM

Ryan M.

Marketing and Advertising, 500+ employees

Less than 6 months

4.0
December 2022

Connect data sources without friction

Pros

The thing that really stood out was how well it connected with so many of my data sources. I was able to build highly customizable dashboards which made reporting much more flexible. The data management features in the program were also something I genuinely appreciated.

Cons

It comes across as a platform a lot of people choose when they're first getting started with analytics, even if it's not always the one they continue using long term. That said it definitely benefits from strong brand recognition.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LAB

Larissa Aparecida B.

Automotive, 500+ employees

More than a year

5.0
December 2022

A macro view for daily operations

Pros

Tableau brings together the most important data for my role in one place. I use it every day to track production, inventory, sales and the performance of our manufacturing machines through one broad, high-level dashboard.

Cons

At the beginning, I had a hard time learning how to navigate the software screens but over time it gradually became part of my routine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SG

Svetlana G.

Banking, 500+ employees

Less than a year

5.0
December 2022

Visualize data with confidence

Pros

One thing I like most about Tableau is how well it turns data into clear visualizations. It's easy to use, simple to set up and gives me multiple ways to view the information while delivering reports quickly.

Cons

At times the reports come through with data from the previous day instead of the latest update. The batch data refresh process could use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KS

Krishnamurthy S.

Information Services, 1-10 employees

Less than a year

5.0
December 2022

Dashboards that narrate your data

Pros

The dashboard tools are fantastic and the storytelling feature makes presenting data much more engaging. It's really helpful that comments can be added right below the visualizations and I can present directly from the software without having to move everything into a separate presentation tool.

Cons

After getting started, I ended up appreciating almost everything about the software. The only issue I have run into is that importing data can sometimes be tricky when the original file has been edited and that can lead to errors in the visualization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

RK

Rishabh K.

Marketing and Advertising, 51-100 employees

Less than a year

5.0
December 2022

Unmatched dashboards for precise tracking

Pros

Its data visualization tools and metrics tracking feel among the best available. They do an excellent job of turning information into clear, useful dashboards and reports.

Cons

Getting started can be a little challenging for new users and the onboarding experience could definitely be improved to make adoption faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Abhishek S.

Market Research, 51-100 employees

Less than 6 months

4.0
December 2022

Powerful maps with stunning visuals

Pros

Most of my work with this tool involves plotting points and building hotspot maps and it has been very helpful for that. It saves me a lot of time and makes it easier to create effective data visualization maps. The platform is also mobile friendly and simple to work with. Its visualization features are extensive and very efficient.

Cons

The pricing is on the higher side and there is no automatic report refresh option available. It also requires SQL knowledge when creating queries.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

AM

Avani M.

Computer Software, 500+ employees

Less than a year

4.0
December 2022

Analytics designed for visual thinkers

Pros

Tableau has become a key part of our data visualization work and has helped my team improve the way we handle analysis.

Cons

Getting real value from it does require a good understanding of the product in order to put different use cases into practice.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8