Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JG

Juanma G.

Internet, 11-50 employees

Less than a year

4.0
December 2022

Integrate teams into one workflow

Pros

The integration process is very easy and everyone on the team can be involved regardless of their technical skill level.

Cons

I am happy with everything. After moving over from Po...B., it has been nothing but benefits.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

APC

Ana Paula C.

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
December 2022

Visuals that refuse to be ignored

Pros

I have been using Tableau for a little over three months and the way it presents data is what has impressed me the most. It's very visual and really helps when it comes to analyzing information. Our team is still learning the platform but overall it has been a very positive experience.

Cons

One downside is that it doesn't offer a trial version and I believe that's its biggest negative point.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CK

chander k.

Information Technology and Services, 500+ employees

More than a year

5.0
December 2022

Analytics wrapped in visual excellence

Pros

Tableau is a well known visual analytics platform that turns data into clear graphical presentations. It handles real-time analysis very effectively through visual dashboards and charts.

Cons

The higher cost can be a bit of a challenge for some organizations. There is also room for improvement in the security features and the version update process.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ER

Eduardo R.

Oil & Energy, 500+ employees

Less than 6 months

4.0
December 2022

good data handling with great visuals

Pros

Creating dashboards is very easy and it does a really good job handling large volumes of data.

Cons

The interface could be much better designed especially since it takes too many clicks to get to the functions I use most often.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DK

Deepu K.

Education Management, 51-100 employees

Less than a year

5.0
December 2022

Collaborate through dynamic dashboards

Pros

A simple, dynamic interface makes Tableau pleasant to work with. Connecting it with Tableau Prep Builder adds even more flexibility for data visualization. The drag-and-drop approach is a big plus, whether someone has a strong analytics background or not and sharing reports and collaborating with others is easy too.

Cons

Working with certain database data in our projects does require some basic coding knowledge. It can also slow down when handling large volumes of data and at times the application crashes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

OE

omar e.

Automotive, 1-10 employees

Less than a year

4.0
December 2022

Chart variety that covers all bases

Pros

One thing that really adds value is how much Tableau can connect to. It gives access to nearly all databases which makes working with different data sources a lot more convenient. There's also a wide range of chart options available, including Sankey, doughnut and map charts so it covers more than just the basics. On top of that it supports data extraction and combining which is very useful when pulling information together from multiple places. Another big plus is that dashboards display well across different devices like laptops, tablets and smartphones. Filtering or drilling down into a dashboard also happens incredibly fast which makes analysis feel much more efficient.

Cons

One thing that still bothers me is the absence of a built-in spell check and I really think that should have been added by 2022. I am also not a fan of needing to dig through IT user forums just to find answers to platform-specific issues. A lot of the errors are so broad and unclear that it becomes difficult to figure out what actually needs to be fixed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AR

Ajumon R.

Computer Software, 1-10 employees

Less than 6 months

4.0
December 2022

Responsive views for dedicated analysts

Pros

Tableau has been really useful for data analysis work. Creating graphical and tabular visualizations in it is quite simple and the dashboards respond quickly. It also makes datasets much easier to understand at a glance.

Cons

At the beginning, the interface can be a little difficult to figure out. There are also times when geographic data is not detected correctly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MG

Mollie G.

Computer Software, 500+ employees

Less than a year

5.0
December 2022

Track KPIs with complete confidence

Pros

Managing a team of customer engagement reps gets a lot more manageable with this. Everyone is measured on a range of different metrics and it lets me work with the data in a way that helps me review historical trends and keep a close eye on KPIs.

Cons

At times the software lags a bit if I move too fast and switch back and forth between data views too quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

Free Trial

5.0
December 2022

An essential tool for visual data

Pros

The software is very easy to use. Plus it really helps me with data visualization and with generating reports.

Cons

One thing I'd appreciate is a free trial option. If the trial period were extended and included a few more features, it would be much more useful for students.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IB

Ismail B.

Marketing and Advertising, 1-10 employees

Less than a year

4.0
December 2022

Analyze KPIs with perfect organization

Pros

It makes data and KPI analysis easy and the overall layout is well organized.

Cons

Getting started with the software is unfortunately not very easy so having training beforehand really helped. Aside from that, everything else is excellent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

4.0
December 2022

Usability meets thoughtful design

Pros

Using this software has been a really positive experience. It's very simple to work with and all of the features are presented in a way that's clear and easy to understand.

Cons

there isn't anything about this software that I dislike.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AJ

Anand J.

Education Management, 51-100 employees

Less than a year

4.0
December 2022

All reporting centralized in one place

Pros

Having all reporting and data brought together in one application has been the biggest advantage for me. It's one of the best tools for managing reports and keeping everything under a single roof.

Cons

The initial setup can be challenging and definitely isn't very easy. You usually need someone technical to get it configured properly but once that part is done, working with it becomes very simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SS

Shannon S.

Information Technology and Services, 500+ employees

Less than a year

4.0
December 2022

Visuals and dashboards working together

Pros

Tableau has been really valuable for building visualizations and dashboards. For the price, it stands out as one of the better data visualization tools available.

Cons

Getting fully comfortable with it takes quite a while because there's a lot the software can do. The setup isn't very user friendly and the level of detail can get so granular that taking a course feels almost necessary to really understand it all.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AM

Aly M.

Environmental Services, 500+ employees

Less than 6 months

5.0
December 2022

Team insights delivered through graphics

Pros

Being able to bring different sets of data into a single visualization is really valuable. It helps teams understand what's going on much faster when they can actually see the data instead of just reading through it.

Cons

One issue is that the visualizations can sometimes get thrown off. There are times when the data is displayed incorrectly and it can take us a while before we notice something is wrong.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JCR

Juan Carlos R.

Farming, 500+ employees

More than a year

5.0
December 2022

Dashboards designed for visual impact

Pros

Tableau is a very versatile tool that's simple to use and lets you build professional looking reports and visual dashboards. It's a powerful data visualization solution, easy to install and it doesn't require much maintenance.

Cons

One limitation is that backups cannot be automated within the software so they have to be done through the operating system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

LR

Laura R.

Religious Institutions, 500+ employees

More than a year

5.0
December 2022

SQL flexibility with enterprise BI

Pros

Compared with other BI platforms, Tableau has been the easiest one to work with for me. It includes features that make data transformation very powerful and I also like that it can work with SQL. I used it for years while working as a data analyst and overall it was a very positive experience using it.

Cons

One area I am not enthusiastic about is working with very large datasets since performance can start to lag. It tends to work better when it's connected to a database that can store and aggregate the data properly for reporting. I also wasn't happy with how difficult and at times nearly impossible, it can be to configure global filters. On top of that setting up parameters for date fields doesn't feel very easy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Civil Engineering, 11-50 employees

Less than a year

5.0
December 2022

Rich visuals in every dashboard

Pros

Tableau stands out for its remarkable visualization capabilities. Building dashboards is also easy because the interface is user friendly and connecting to multiple data sources is very convenient. Performance is also impressive, even when working with larger datasets and the active community and forums are a big help when questions come up or you want to learn new ways to use the tool.

Cons

On the downside the after sales support has been disappointing. The cost is also quite high and the pricing structure does not feel very flexible. On top of that getting the best use out of it often requires IT assistance which can make adoption a bit more challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

CAC

Cheryl Ann C.

Marketing and Advertising, 500+ employees

More than a year

5.0
December 2022

Mobile-friendly views that always deliver

Pros

After Tableau is configured working with it is very easy. Plus it offers different tabs you can click through to find exactly the data you need. It's also mobile-friendly so you can access it and take it with you wherever you go.

Cons

One downside is that the information has to be entered manually each time you use it. There isn't an automatic update feature available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JL

Jamie L.

Computer Software, 11-50 employees

More than a year

3.0
December 2022

Perfect for recurring reporting cycles

Pros

We mainly rely on it for building a daily report. After the initial setup is done, updating the date fields is easy enough to generate that same report each day without much trouble.

Cons

Where it becomes frustrating is when an existing report needs something new added. It runs very slowly and every extra join can take several minutes to load. Creating brand-new reports also takes a long time. On top of that I'd really like a simpler way to view the SQL being executed. Right now, the only option is digging through log files which is annoying and makes the queries hard to track down in a text editor.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

4

FP

Feberline P.

Online Media, 51-100 employees

Free Trial

5.0
December 2022

Visual insights embedded in dashboards

Pros

One thing that really worked well for me with this software was how clearly it turned my data into visuals which helped me understand geography, sales, age ranges across different groups and a lot more. It also handles very large amounts of data quickly so calculating and analyzing everything feels fast and efficient. On top of that the dashboards are flexible and the mobile support is a very useful addition.

Cons

There is definitely a learning curve because you need to get familiar with the apps to avoid feeling lost while using them. The area that seems to need the most improvement is the automatic updating of data and reports through notifications. Another limitation is that visual imports cannot be customized the way they can in some other tools. It is also quite expensive which makes it difficult to add a larger number of users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8