Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

VK

Vinod K.

Oil & Energy, 500+ employees

More than a year

5.0
August 2022

Get your data ready for analysis

Pros

One feature I really value in Tableau is Prep. It's very useful for bringing in data from different sources, whether that's Excel files, relational databases or plain text. It also lets you clean up and shape the data properly before using it for analysis which makes the whole analytics process much more effective.

Cons

Putting together visual analytics can feel pretty complex when it comes to selecting the right features. On top of that choosing the appropriate charts and making them fit the data well takes a lot of training and practice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HH

Haley H.

Marketing and Advertising, 500+ employees

More than a year

3.0
August 2022

Clear dashboards but hard to access

Pros

The data I need to check regularly in Tableau is presented in a way that's simple to understand and review. Sharing data, reports or other information when needed is also a very stress free process.

Cons

This isn't really an issue with the software itself but people at my company have to be connected to the VPN to get into it which is a little inconvenient.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

EB

Elys B.

Hospital & Health Care, 500+ employees

More than a year

4.0
August 2022

drag and drop dashboards work great

Pros

Building dashboards is convenient since I can just drag and drop the measures where I need them.

Cons

At times even simple tasks like color formatting are not very easy to figure out.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SC

Saul C.

Consumer Services, 101-500 employees

Less than a year

5.0
August 2022

Easy way to collect data

Pros

Collecting data in Tableau is very easy and convenient.

Cons

The login can be inconsistent At times since it occasionally doesn't recognize the entered email until the page is refreshed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CH

Christain H.

Retail, 500+ employees

More than a year

4.0
August 2022

Helpful support but poor training

Pros

Whenever I use the help feature, it gives clear step-by-step explanations for working through the application.

Cons

At the same time, there's no real tutorial for learning how to navigate the software so getting started feels very much like sink or swim without much guidance.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

8

DH

David H.

Semiconductors, 500+ employees

Less than a year

5.0
August 2022

Easy dashboards with live updates

Pros

Tableau is professional and easy to use. It comes with the tools needed to build dashboards that look attractive and are simple to understand. Its integration with different data sources is excellent as well. On top of that it helps present data in a way that fits the company's specific needs which supports better decision-making in real time.

Cons

One thing I'd still like to see is some simplification in certain areas especially for the more complex functions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CJ

Curtis J.

Information Technology and Services, 1-10 employees

More than a year

5.0
August 2022

I like the visuals and support team

Pros

After more than 12 years using Tableau, I still absolutely love it. The software is visually compelling, very easy to work with and the online support is excellent both from Tableau itself and from the wider user community.

Cons

My only real complaint is that it doesn't offer pixel-perfect PDF printing. I personally don't print anything but plenty of people still do and that missing functionality means we cannot fully serve as a one-stop shop.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Consumer Goods, 51-100 employees

Less than a year

4.0
August 2022

Good visuals with wide support

Pros

Because Tableau is used so widely for data visualization, there's a strong general understanding of what the platform is meant to do and it's usually easier to get help when integrating it with other business systems.

Cons

It comes with a fairly high price tag which can be tough for smaller organizations to justify. Even though it's a leading product in the industry, the interface still feels behind some competing tools.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MR

Monisha R.

Education Management, 101-500 employees

Less than a year

4.0
August 2022

Nice visuals with flexible connections

Pros

It delivers really impressive data visualizations and the interface feels user friendly without taking much time to learn. Being able to connect to many different kinds of data sources is a big advantage. It also helps that Tableau offers free versions for learning and students can even get a free one-year subscription to Tableau Desktop which is a nice bonus.

Cons

Pricing can feel a bit high at times especially for enterprise use. It can also slow down a little when working with very large datasets.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MO

mauricio o.

Real Estate, 500+ employees

Free Trial

5.0
August 2022

Good visuals with flexible export options

Pros

Tableau has been the best tool I have used for map visualizations. The other chart types are really good as well and creating them doesn't take much effort. It's also very useful that dashboards can be exported in different formats.

Cons

The software can feel a little heavy on a PC but the results make it worth dealing with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

YK

Yoshiomi K.

Information Technology and Services, 51-100 employees

Free Trial

4.0
August 2022

Team dashboards with varied data

Pros

Creating dashboards is easy and it works well for collaborating with many different types of data.

Cons

Building dashboards requires the Creator license so dashboard creation is limited to only certain users.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

SK

shedrack k.

Design, 1-10 employees

More than a year

4.0
August 2022

Professional-looking dashboards

Pros

The way Tableau presents data especially through its dashboards seems really impressive. It looks more professional than a lot of other software I have used.

Cons

The pricing is pretty discouraging. Not many people can afford it especially here in Africa.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

AQ

Ale Q.

Financial Services, 500+ employees

Less than 6 months

5.0
August 2022

Dashboards you can count on

Pros

Honestly I didn't expect to say this but I really love how good Tableau has become. We used to run into a few issues at our firm but that phase seems behind us. Now it feels like a reliable platform I can trust. Another big plus is that it doesn't feel as complex as some other dashboard tools.

Cons

Nothing to complain about as I feel like it gives me everything I need from it!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JE

Jal E.

Outsourcing/ Offshoring, 51-100 employees

Less than a year

5.0
August 2022

Powerful dashboards with simple workflows

Pros

Tableau really feels like the definition of simplicity in a system. It's very user friendly and pulling different sets of data only takes a few clicks. The dashboards are especially useful during team meetings and when presenting to groups.

Cons

There are still a few bugs that can lead to slowdowns and occasional connection drops especially when the platform is under heavy use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AP

Adam P.

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
August 2022

Clean dashboards with bright visuals

Pros

Putting dashboards together is easy and the professional look really draws you into a deeper analysis of the data behind them. Team meetings and review sessions also benefit a lot from the simple database integration and the visually engaging charts and dashboards.

Cons

There is a slight learning curve when getting started with it but after some practice and time spent exploring its powerful features, it doesn't take long to become very comfortable with it.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0
August 2022

Quick start for analytics work

Pros

Getting started with our analytics work has been the biggest advantage for me. Most of my users picked up dashboard creation without much trouble and the trial version along with the online training resources really helped support their learning process.

Cons

The price is the major concern. As it costs more than a lot of other options available in the market.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

YG

You G.

Education Management, 101-500 employees

Less than 6 months

4.0
August 2022

Helpful guides and a free trial

Pros

It is pretty easy to use thanks to its user friendly design and the tutorials and documentation included with it do a good job of helping you understand how everything works. The free trial is also a nice touch since it gives you enough time to explore Tableau's features and see whether it actually fits your needs before committing.

Cons

One downside is that data often needs to be prepared in other software beforehand which adds extra steps to the process. The limited column scaling can also hold back the overall power and flexibility of the visualizations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

EH

Eric H.

Mechanical or Industrial Engineering, 11-50 employees

Less than 6 months

4.0
August 2022

good dashboards with core analytics

Pros

Tableau used to feel more exciting when we first tried it but it still performs well where it matters most and continues to handle its core functionality reliably, even though there are free alternatives available now.

Cons

It's still a capable product overall but the way it handles data connections and data manipulation hasn't felt very user friendly for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BG

Brittany G.

Real Estate, 500+ employees

More than a year

3.0
August 2022

KPI reports that run slowly

Pros

It let us pull the KPI reporting numbers we needed.

Cons

The downside is that getting accurate reporting takes an entire day.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

A

Anonymous

Consumer Services, 51-100 employees

Less than a year

4.0
August 2022

See your data clearly

Pros

Tableau has been a good choice for us and our clients when it comes to data visualization. It helps us build dashboards that organize and make sense of all the data we collect and work with. Because of that, we're able to make better decisions moving forward. It also gives us a good way to create reports for our users.

Cons

Getting everything set up is not very simple although that's somewhat expected when dealing with such a large volume of data. It really helps to have someone specifically dedicated to managing it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8