Tableau Software

Tableau Software Reviews

Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

E-Learning, 1-10 employees

Less than a year

5.0

“great analytics you can use every day”

Pros

Day in and day out, I rely on Tableau to analyze data and build reports and analytics. The insights the software provides have even helped us grow our revenue.

Cons

I really don't have much to complain about although the support team can be quite slow to respond when help is needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

FS
Filippo S.

Education Management, 101-500 employees

Less than 6 months

5.0

“Good charts and visuals”

Pros

It didn't take long to get comfortable with and using it is very easy. The charts look excellent and the data visualization tools are really strong.

Cons

I haven't run into any downsides. From what I have learned and used so far, everything has been really amazing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KS
Katie S.

Veterinary, 500+ employees

Less than a year

5.0

“Different views that I like using”

Pros

Switching between different views is something I really enjoy with this software.

Cons

There are times when it goes offline especially when my organization needs to sign me in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JV
Jeet V.

Computer Software, 500+ employees

More than a year

4.0

“Live reporting with strong visuals”

Pros

Getting started with Tableau didn't take long and becoming comfortable with it felt pretty natural thanks to the quality of the tutorials. It integrates well with most databases which makes working across different data sources much easier. The visualizations are very strong for uncovering insights and analyzing data and it's especially useful that reports update in real time whenever the underlying data changes.

Cons

Performance can slow down when report outputs are based on very large data sets and the licensing cost is on the higher side.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0

“One of the best for data visuals”

Pros

The analysis and visualization tools in this software are outstanding. I haven't come across anything else that compares to it.

Cons

There's a bit of a learning curve at the beginning but once it clicks, it becomes very easy to work with.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

PN
Praveen N.

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0

“Connects to databases without issues”

Pros

Connecting Tableau to databases was one of the most impressive parts of using it. No matter how large the dataset was, the platform stayed stable and performed consistently well.

Cons

Date handling wasn't very strong. I ran into problems with calculated fields that used dates and the date formatting would sometimes be inconsistent which created a lot of issues in those calculations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0

“Good visuals no matter the platform”

Pros

Using Tableau has been really enjoyable. It comes with plenty of built-in libraries, the visual style feels warm and appealing and it works well across multiple platforms. I also appreciate how compatible it is with other environments and that it's mobile friendly which makes accessing dashboards much more convenient.

Cons

The only areas that feel a bit challenging are its overall comprehensiveness and the setup involved for enterprise-level installation which can take more effort to handle.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SS
Samantha S.

Management Consulting, 11-50 employees

Less than 6 months

2.0

“Too complicated for teams to use”

Pros

The idea behind this software is really compelling and the goals and functionality make a lot of sense when they're used the way they're intended. In a business environment, it could be extremely valuable if it were more approachable and simpler to work with.

Cons

Using it feels overly complex and it's not user friendly at all. Because of that, it becomes nearly impossible for companies that don't have the time or budget to spend months training new employees just to get them up to speed.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

ML
Marie L.

Education Management, 500+ employees

Less than 6 months

4.0

“A good starting point with Tableau”

Pros

Being new to this product, I have still been able to get around it without much trouble. It feels approachable to navigate and I am looking forward to digging into more of what it can do.

Cons

Since numbers aren't really my strong suit, the chart-heavy side of it can feel a little intimidating at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

SS
Shanna S.

Computer Software, 500+ employees

More than a year

5.0

“Tell stories with your data”

Pros

Tableau brings a lot of value when it comes to visualizing and interpreting data. Its charting features are especially useful for tracking trends over time and helping with future planning. Overall, it's a powerful platform with plenty of capabilities that can really help teams move their work forward.

Cons

Getting started with it can be a bit challenging. It's not the most user friendly tool right away so it takes some time and guidance to learn how to navigate it well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AG
Akhil G.

Information Services, 101-500 employees

Less than a year

5.0

“Affordable and packed with features”

Pros

Right away the strong feature set and budget-friendly pricing make this software stand out. The customer support has also been reliable and the platform is very user friendly. On top of that I appreciate how well it works on mobile devices.

Cons

One area that could be better is the refresh function. It doesn't update automatically and users still have to manually plug in data fields instead of having them auto-detected for visualization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

FA
Facu a.

Computer Software, 500+ employees

More than a year

5.0

“Fast dashboards that connect easily”

Pros

The interface is very fast and it integrates well with other data applications which makes working across tools much more convenient.

Cons

The installation does fail sometimes but support responds very quickly and helps resolve it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

10

CN
Corinna N.

Hospital & Health Care, 500+ employees

Free Trial

5.0

“Good visuals for management teams”

Pros

Tableau has been an excellent tool for data analysis and visualization especially when I need to present information to management in a way that's clear and easy to understand.

Cons

There is a bit of a learning curve, particularly for people who don't have a technical background.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

OS
Omkar S.

Computer Software, 500+ employees

More than a year

4.0

“Dashboards with helpful maps”

Pros

Dashboards perform really well, even when working with large datasets. The mapping capability is also excellent and does a very good job of displaying data geographically.

Cons

The downside is that the dashboard takes quite a while to load data at the beginning and there's no support for dynamic data loading.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Medical Devices, 101-500 employees

Free Trial

4.0

“Present your data well”

Pros

One thing that really helps with Tableau is how it simplifies data management while making it much easier to present information clearly and effectively.

Cons

That said, its feature set still feels somewhat limited when you compare it with some Microsoft platforms and similar software.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

MJE
Marie Jeanne E.

Internet, 1-10 employees

Less than a year

4.0

“an amazing dashboard experience”

Pros

The dashboarding side is what I appreciated most about Tableau Software.

Cons

Getting started isn't very easy for beginners although it becomes more manageable once you get used to it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Insurance, 500+ employees

More than a year

5.0

“Good visuals and dashboards together”

Pros

Creating visualizations in Tableau takes very little effort and the overall interface is simple to work with. Designing dashboards is easy as well which makes the whole process feel very user friendly.

Cons

It does have some limitations though. It doesn't support data modeling and features like conditional blocks and repeater tables cannot really be built in it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

KB
Kristin B.

Insurance, 500+ employees

Less than 6 months

4.0

“Simple tabs with useful reports”

Pros

Getting around the system is very easy. It gives you clear at-a-glance tabs so moving from one metric to another is quick and convenient. As a new user, that simplicity is a big reason I rate the product highly because I was able to teach myself how to use the tabs and filters without any trouble to pull the data I needed. I have noticed a bit of lag when information updates in it though that may just as easily be related to delays on our side based on the type of data we are requesting updates for.

Cons

One downside that comes to mind with it is the visual presentation. It is not as eye-catching as some other reporting or productivity tracking platforms. Compared with other systems I have used either as an end user or as an admin, I do not see the same level of charting or visual graphics. That said since it is still an excellent tool for reporting and tracking, you can always export the data and build your own charts from it. On our end It seems to update only once a day and while that may be a company-specific setting, it is definitely something worth checking to see whether more frequent updates can be configured.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JCJD
John Crescenciano Joseph D.

Hospital & Health Care, 500+ employees

Less than a year

4.0

“Helpful dashboards for tracking business numbers”

Pros

The dashboard is user friendly and gives a clear view of all the business performance metrics in one place.

Cons

The data feed is quite slow and the system takes too long to load.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Consumer Goods, 101-500 employees

Less than a year

5.0

“Strong analytics with good reporting”

Pros

Among the more established platforms out there, Tableau feels like a mature and well-developed option. If you work as a data engineer and already know some analytical languages, you can really get the most out of it. It integrates without much trouble, processes data quickly and once you begin working with Tableau, reporting and analysis become much more manageable.

Cons

It would be better if the platform had a stronger knowledge base and offered more learning resources before users fully move to it. A free trial along with sample datasets from different industries would help a lot. It should also include some commonly used features out of the box.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9