Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

DY

Deniz Y.

Research, 500+ employees

More than a year

4.0
August 2022

Great dashboards with nice visuals

Pros

It has been a very capable data visualization platform for my work. The interactive dashboards are useful and work really well in practice. It offers chart options for just about every type of data and the automatic grouping feature saves me time during analysis. I also appreciate how well it integrates with Python.

Cons

There's still room for improvement in data preprocessing. The map-related errors should be corrected and the graphic customization options could be expanded further.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Information Technology and Services, 101-500 employees

Less than a year

5.0
August 2022

Dashboards with many connection options

Pros

One thing users really appreciate about Tableau is the wide range of data connectors it provides. It also has a huge collection of online resources and a very active support community which many people find helpful. Several users also mention how quickly they can build dashboards and reports with it.

Cons

A common complaint is the price especially for small businesses or individual users. Some users also wish it offered more Enterprise BI capabilities, such as ELT, more complex transactions and stronger predictive planning. Another issue mentioned is that when too much data is used, charts and graphs can become hard to understand.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SC

Sarthak C.

Computer Software, 1-10 employees

Free Trial

5.0
August 2022

Filter data well with good visuals

Pros

Checking and filtering datasets is really simple and creating data visualizations in this software is just as easy.

Cons

There's nothing major to complain about but the software does have a few issues and could use some updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MR

Maryna R.

Consumer Goods, 101-500 employees

Less than 6 months

5.0
August 2022

Helpful suggestions for your data

Pros

One thing I really liked was how the software recommends visuals that fit the data you want to present. It was also pretty easy to understand and pick up quickly.

Cons

I do wish it offered a bit more guidance about what type of information should go in each place. There were a few moments when I had trouble finding the right visual to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Insurance, 500+ employees

More than a year

5.0
August 2022

Dashboards with easy drill-downs

Pros

Getting into the data with this tool is very easy. Plus it does an excellent job when you need to dig in and explore details.

Cons

A few parts of it look confusing especially when it comes to formatting dashboards. It also is not the strongest option for reporting although it works well for dashboards and data visualization.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

KL

Kara L.

Commercial Real Estate, 11-50 employees

Less than a year

5.0
August 2022

Lots of visualization choices

Pros

There's a huge range of data visualization options in Tableau and it offers strong choices for just about every kind of data I need to work with.

Cons

At times it can be hard to figure out exactly where errors are happening in the data mapping. With so many features and options available, it can also feel a bit overwhelming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

XW

Xiao W.

Computer Software, 101-500 employees

Less than a year

5.0
August 2022

Good visuals that work with everything

Pros

Using Tableau is very easy and it works well with other office file formats. The data visualization capabilities are also a big plus and make information much easier to understand.

Cons

One thing that could make it even better would be having some preloaded syntax options available for users who aren't very proficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

OK

Olena K.

Information Technology and Services, 500+ employees

More than a year

5.0
August 2022

Dashboards with great analytics

Pros

The dashboard features are outstanding and the depth of data analysis it offers is impressive.

Cons

It does take a bit of training to get comfortable with it but there's plenty of support available along the way.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SJ

Spencer J.

Information Technology and Services, 500+ employees

More than a year

5.0
August 2022

Strong dashboards with great visuals

Pros

Among dashboarding and data visualization tools, this is easily one of the best available. It comes with plenty of features and functions that make working with the software very easy.

Cons

Its integration with other software platforms is not very strong.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NM

Noah M.

Consumer Services, 11-50 employees

Less than a year

5.0
August 2022

Great dashboards for understanding clients

Pros

It lets us build excellent dashboards and it does a really strong job of turning data into visual insights we can share with customers. The results have been consistently well received and our customers are usually very happy with what we're able to show them.

Cons

Using it can be a bit confusing especially since I am not in it all the time. Because I don't use the software very often, I am not fully comfortable with it yet and there are times when I get stuck and have to reach out to our data scientist for help.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

GP

Goran P.

Wholesale, 1-10 employees

More than a year

5.0
August 2022

Visuals that fit any need

Pros

Tableau has become useful for us in a lot of different ways and the feature set has been incredibly helpful overall. We work with both public and private data across a range of business needs and visualization is easily the feature we rely on the most.

Cons

If I had to point out one downside, it would be the pricing. It would be even better with more affordable plans and greater flexibility in the pricing options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

BC

Bryanna C.

Education Management, 101-500 employees

Less than a year

4.0
August 2022

Clean dashboards with rich visuals

Pros

There are lots of dashboards, reports and visualizations available for looking at data which makes the platform really useful. Being able to drill down into reports by clicking through different links is something I appreciate a lot. The interface also feels clean and well organized.

Cons

It can be very slow at times. In some cases, reports take 2 to 3 minutes to load which gets frustrating.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

LN

Luciano N.

Financial Services, 500+ employees

Less than a year

5.0
August 2022

Versatile charts that stand out

Pros

Creating all kinds of charts in Tableau is really enjoyable. Plus it makes data visualization feel very simple.

Cons

The overall interface doesn't look as polished as Metabase and Metabase feels simpler to use visually.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Transportation/ Trucking/ Railroad, 500+ employees

Less than 6 months

5.0
August 2022

Easy to use right from the start

Pros

Starting a new job had me a little worried about needing to learn Tableau but it turned out to be very user friendly. It was simple to pick up and use right away.

Cons

I honestly don't have any complaints. It does exactly what I need it to do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JM

Jolly M.

Consumer Electronics, 500+ employees

Less than 6 months

5.0
August 2022

Strong reporting without much effort

Pros

Using it has been very easy and it delivers fast, accurate reports without needing much manual work or intervention.

Cons

The biggest downside is the cost. The pricing could be more flexible so smaller companies would have a better chance of using it too.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KC

Kevin C.

Broadcast Media, 500+ employees

More than a year

3.0
August 2022

Good podcast sorting but limited categories

Pros

Tableau keeps iHeartMedia's podcast library organized which makes it easier for account executives to pull up data for each individual show. Being able to sort podcasts using different metrics, like demographics or download numbers, is especially useful.

Cons

One downside is that the iTunes categories function works like a search field instead of a dropdown menu so we cannot simply select categories from a list.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

DH

Dwight H.

Hospital & Health Care, 51-100 employees

Less than a year

5.0
August 2022

Dashboards that work for stakeholders

Pros

The dashboard feature has been the highlight for me. It lets me share mission-critical KPIs with stakeholders and they can pull up the information whenever they need it with confidence that the data being shown is accurate and reliable.

Cons

One thing I'd still like to see is chart and graph recommendations. At times the visual it presents isn't the clearest option and the information could make more sense in a different format.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
August 2022

Flexible reporting with drag and drop

Pros

Building reports is much faster with the drag and drop functionality and it's simple to adjust the layout or format however you want.

Cons

From what I have seen, there really isn't anything to complain about with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

E-Learning, 101-500 employees

More than a year

5.0
August 2022

easy to use visuals on a canvas

Pros

Working with the visualization tools on the canvas is very easy and simple while building charts and dashboards.

Cons

The way dimensions and fact tables are presented in the star schema could still use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 500+ employees

Less than a year

4.0
July 2022

Lots of features that are easy to use

Pros

Tableau has always felt ahead of its time because of the rich feature set it offers and how simple it is to use.

Cons

It can become very expensive and when you compare it with competitors, rolling it out across the whole organization requires a lot of careful consideration.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

8

Functionality

8