Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AH

Avani H.

Automotive, 500+ employees

Less than 6 months

5.0
April 2022

A strong tool for daily analysis

Pros

Tableau is part of my daily workflow and I rely on it every day for work and data analysis.

Cons

The software's interface still has room for improvement and could be made better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

KM

Krishnam M.

Consumer Electronics, 101-500 employees

More than a year

5.0
April 2022

Easy dashboards with broad connections

Pros

It was quick to learn. The interface is user friendly and it works with many data sources which makes analysis much easier.

Cons

The downside is the per-user pricing is a bit high so it may not be a cost-effective option for small or medium businesses with tighter budgets.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

4.0
March 2022

Good visuals with useful insights

Pros

This software really stands out for both functionality and how user friendly it is. I rely on it to build and evaluate my sales, customer experience and productivity goals. It also lets me compare my performance with teammates and others in my group without exposing my identity which is a big plus. The visual reports make it much faster to spot what needs attention and what actions to take next.

Cons

One issue I have run into is with a filter I set up to notify me by email once a week. I must have configured it incorrectly because it keeps sending messages every day instead. I still haven't figured out how to delete or fully remove it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

BK

Bethany K.

Retail, 1-10 employees

Less than a year

5.0
March 2022

Good dashboards for client reporting

Pros

Presenting data to clients takes a lot less effort with Tableau. The dashboards are excellent and bringing in data is easy too. As someone with a Master's degree in data analytics, I really enjoy using Tableau.

Cons

There is a bit of a learning curve at first but once it clicks, the experience is excellent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

VR

Vadim R.

Education Management, 101-500 employees

More than a year

5.0
March 2022

Easy sharing and integration

Pros

Changing and adjusting things in Tableau is very convenient and sharing documents with teammates is easy. Also it works well for adding content into presentations and publishing online and the integration with other tools like MS Office is a big plus.

Cons

One downside was the customer support. It didn't feel strong enough and getting in touch with the support team was not very easy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

EM

Eric M.

Entertainment, 11-50 employees

More than a year

4.0
March 2022

Flexible reporting with good visuals

Pros

Creating and adjusting reports in this software feels very user friendly and it's simple to tailor everything to the way you want to view it. I also appreciate that it generates graphs and charts from the data points you provide.

Cons

When working with thousands of data points, pulling a specific report can be a bit slow and there's sometimes a slight lag. It's not a major issue but it can be a little frustrating now and then.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

NM

Niv M.

Gambling & Casinos, 51-100 employees

Less than a year

5.0
March 2022

Customize your dashboards easily

Pros

The dashboard customization is excellent for analyzing exactly the data you need.

Cons

The biggest downside is mainly the high cost of using the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AF

Andy F.

Machinery, 500+ employees

More than a year

5.0
March 2022

drag and drop visuals work well

Pros

Just moving fields around in Tableau makes it possible to build the exact visualizations I am looking for. At times dropping a field into the wrong spot even sparked new ideas for how to present our data. It's an incredibly powerful tool and with a great dataset, you can really create just about anything.

Cons

Using it every day I have noticed that many of its best capabilities are tucked away behind right-click menus and drop-down options. Sorting by multiple fields can also feel awkward when working with table-based presentations. On top of that getting data ready for it usually needs to happen in other ETL tools like QlikView, Python and similar software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SP

Surya P.

Consumer Services, 500+ employees

Less than a year

5.0
March 2022

Automate tasks with strong dashboards

Pros

Tableau has outstanding data visualization capabilities. At an organization where most reporting and visualization used to be done in Excel, bringing Tableau into our team has been incredibly beneficial. It lets you build eye-catching, self explanatory dashboards that higher management can understand easily, even without any technical background. Also it handles large volumes of data very well and those datasets can be visualized without running into performance problems. One feature I appreciate most is report scheduling since reports can refresh automatically every day. I also really value how it integrates multiple different types of data sources in one place without much hassle.

Cons

Up to this point, I haven't run into anything that gets in the way of my work, as the tool has been meeting all of my expectations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JD

Joyce D.

Information Technology and Services, 101-500 employees

More than a year

5.0
March 2022

Strong and easy to use analytics

Pros

As an end user Tableau is very easy to work with. On the admin side, it does take a bit more effort to learn but with the online resources and tutorials available, once the initial training was done, my system administrator was able to handle everything I needed without any problems.

Cons

The only downside I'd mention is the time it takes for someone to get up to speed as an administrator for the platform. It's a pretty minor issue overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Internet, 500+ employees

More than a year

3.0
March 2022

Stable analytics but design feels old

Pros

It handles large datasets and visualizations really well and it's been quite stable to work with.

Cons

There isn't an automatic way for users to request or get viewing permissions which is frustrating and the interface feels pretty outdated.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

JB

Jeanne B.

Consumer Services, 1-10 employees

More than a year

5.0
March 2022

Turn Excel exports into polished dashboards

Pros

Since most of my data is kept in Excel, I really appreciate that Tableau doesn't make me re-enter everything from scratch. I can export the data, jump straight into building visualizations and put reports together right away.

Cons

Without the right training, it's hard to get the most out of this software. It does a lot more than basic data entry and to me its real value is in data visualization which is why I chose it. A lot of the features aren't very self-explanatory so you end up needing extra effort and time watching their free videos to understand how to use them properly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

OD

Omar D.

Banking, 500+ employees

More than a year

5.0
March 2022

Automated reports that get results

Pros

One of the best parts is that it can pull data from external sources and you can even automate the process so reports are generated on their own.

Cons

Building things out can feel a little complicated if you don't have any programming logic. That said, if you've worked with programming before and know how to structure a proper flow, it becomes a very powerful tool.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

KM

Kanad M.

Information Technology and Services, 51-100 employees

Less than a year

5.0
March 2022

A great Tableau community

Pros

The standout part for me has been the Tableau user community. People are incredibly supportive, constantly sharing ideas, pushing each other to improve and teaching new ways to create different kinds of dashboards.

Cons

It comes at a pretty high cost and there isn't a trial account available either.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SJ

Salma J.

Financial Services, 500+ employees

More than a year

5.0
March 2022

Liked it a lot!

Pros

Collecting and preparing data with this tool is very easy. It also makes analyzing information and turning it into visualizations simple and efficient.

Cons

My experience with it has been excellent overall and I honestly don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KL

Keng L.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
March 2022

easy to use interface with good visuals

Pros

The interface is visually appealing and the functions are easy to use.

Cons

Setting up the initial database requires professional expertise but once that part is done, end users can access the reporting tool without much trouble.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AE

Artemio E.

Telecommunications, 500+ employees

More than a year

5.0
March 2022

A complete reporting solution

Pros

Having all of the organization's information gathered in one place makes a big difference. Managing the data is also simple and the platform is quick and responsive. It's agile, dependable and the information is always available when I need it.

Cons

From my side as a user, I really haven't run into any downsides. It covers what I need especially when it comes to exporting information.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Human Resources, 500+ employees

Less than a year

5.0
March 2022

Smart reporting with good visuals

Pros

Tableau stands out as one of the best BI tools for visualization and reporting. The interface is very simple so almost anyone can pick it up without much trouble. It's a smart BI platform where you can simply drag and drop data and Tableau builds the charts for you. It also makes data cleaning and data management convenient and connecting to different datasets is very simple.

Cons

When it comes to the Server, the pricing is a bit on the expensive side. Overall it also costs more compared with other BI tools such as Power BI.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

TD

Tenzin D.

Hospital & Health Care, 500+ employees

More than a year

4.0
March 2022

Great visuals for beginners

Pros

It felt like a great starting point for data visualization as a beginner in analytics. After cleaning and validating my data, importing it was easy and I could tailor it using different templates without much trouble. Another big plus is its community as it's very active and helpful. Questions in the forums usually get answered quickly.

Cons

If you're using it personally it can feel a bit expensive. They offer a free plan for students which is helpful but having a no-cost basic version for general users would make it much easier to learn the platform and make it more accessible overall.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

6

LP

Layne P.

Higher Education, 500+ employees

More than a year

5.0
March 2022

Visual storytelling that works

Pros

Tableau lets me turn data into visuals that look professional and are much easier for my colleagues to understand. Compared with Excel, PowerPoint and other tools I have used for projects, it seems far more user friendly for presenting information clearly and attractively.

Cons

One thing I'd still like to see is more demo videos or step-by-step written guidance on using the software especially around the different ways to create visualizations from data.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10