Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

CA

carole a.

Education Management, 500+ employees

More than a year

5.0
March 2022

Useful insights from strong dashboards

Pros

Navigating Tableau is very easy and the filtering options are really useful. It gives me the information I need to track whether I am hitting my sales, client experience and productivity goals. I can also compare my performance with others on my team and within my group without anyone's identity being exposed. The visuals make it quick to spot what needs attention right away.

Cons

One issue I have run into is with a filter alert I set up to email me weekly but I must have configured something incorrectly because it keeps sending every day. I still haven't been able to figure out how to remove it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

RD

Ricardo D.

Legal Services, 101-500 employees

More than a year

5.0
March 2022

Self-service BI that delivers results

Pros

Using Tableau as an end user feels easier than other tools. It makes self service BI feel realistic and much simpler to put into practice.

Cons

One area that could be improved is chart creation. It would be helpful if it borrowed some ideas from Power BI especially around sharing chart types.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DH

David H.

Law Practice, 1-10 employees

More than a year

5.0
March 2022

Quick to learn with strong analytics

Pros

This is one of the best tools I have used for data analytics and it didn't take long to get comfortable with it.

Cons

At times it's a little difficult to find tutorials for the more advanced features but it's not a major concern.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Marketing and Advertising, 51-100 employees

More than a year

3.0
March 2022

Useful analytics but visuals are dull

Pros

Tracking and managing data is one of the things Tableau handles well. It lets us build dashboards where we can work with the data and turn it into the visualizations we need. Overall, it makes data analysis fun and enjoyable.

Cons

How simple it is to use really depends on the person who builds the dashboards. I am also not fully sold on the UX/UI and the visual side of it doesn't feel very appealing. Sometimes the charts and dashboards come across as a bit plain and boring.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

SG

Shaurya G.

Computer Software, 51-100 employees

Less than 6 months

3.0
February 2022

Clean interface but still manual work

Pros

It's affordable, simple to work with and the UI/UX feels well designed. The available documentation is also enough to help when needed.

Cons

A lot of the process still needs to be handled manually and it currently doesn't offer versioning support.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

CG

Calvin G.

Retail, 500+ employees

More than a year

5.0
February 2022

Strong sales insights

Pros

Tableau lets me pull the exact sales figures I need based on the data I specify which cuts down a lot of the manual work involved in these tasks.

Cons

I'd still like to see more export options, along with better in-app tutorials that explain how to use the export features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RS

Rashik S.

Financial Services, 101-500 employees

Less than a year

4.0
February 2022

Easy sharing with strong dashboards

Pros

It's a strong platform for visualization and reporting, with decent sharing capabilities and good database connectivity.

Cons

Pulling large datasets can take a while and a lot of the features feel packed too closely together.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MG

Maria G.

Banking, 500+ employees

Less than a year

5.0
February 2022

Explore data with good visuals

Pros

Getting into data and exploring it is very easy with this tool. It also does a really good job of supporting data preparation which makes the workflow much easier. One of the best parts is being able to build clear and effective data visualizations.

Cons

I haven't run into anything that gets in the way while using this tool and it has been able to cover everything I need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DR

Doyle R.

Education Management, 500+ employees

Less than a year

5.0
February 2022

Strong dashboards with good analytics

Pros

One thing I really appreciate is being able to create interactive dashboards from individual reports and worksheets. The platform handles large volumes of data very well, supports complex statistical analysis and still delivers cohesive results.

Cons

One part that could be better is the email alert functionality which feels a bit limited. For instance, the date range can only be adjusted by dragging instead of directly selecting specific dates so it ends up being time-consuming. Importing data also takes longer than I'd like.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Financial Services, 1-10 employees

Less than 6 months

5.0
February 2022

Easy insights with good visualizations

Pros

Turning data into real insights is very easy with Tableau because the visuals are so user friendly. Also it makes creating all kinds of charts, graphs and diagrams fast and simple.

Cons

I haven't come across any downsides so far and am completely satisfied with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MH

Marz H.

Accounting, 101-500 employees

Less than 6 months

4.0
February 2022

Favorites make reporting quicker

Pros

One feature I really enjoy is the Favourites section. It may sound pretty simple but being able to jump straight into it and have all my most-used reports sitting there ready to open is really useful and makes everything much more convenient.

Cons

The only downside for me is that reports can occasionally take a while to load.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

JM

Julie M.

Medical Practice, 51-100 employees

Less than a year

5.0
February 2022

Clear visuals for better decisions

Pros

Turning complex data metrics into visual presentations for our physician board has been one of the biggest advantages. It has made decision-making much simpler and helps our team focus on real information instead of assumptions or perceived reality.

Cons

At times cleaning up the data can be a challenge but that usually comes from poor-quality data in our SQL database rather than an actual issue with it. Even then the built-in tools have helped me transform that data into something meaningful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SK

Sumeet K.

Information Technology and Services, 101-500 employees

More than a year

4.0
February 2022

An excellent tool for data visuals

Pros

To me its standout strength is definitely its data visualization. That feature is, without a doubt, the best part of using the software.

Cons

It offers very limited options when it comes to data pre-processing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

TT

Tony T.

Information Technology and Services, 500+ employees

More than a year

5.0
February 2022

Dashboards you can customize fully

Pros

The flexibility with data and dashboards is fantastic and pulling reports for meetings is automated and very convenient.

Cons

There really isn't anything I dislike about it. I am genuinely glad to have access to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MB

Morgan B.

Information Technology and Services, 51-100 employees

Less than a year

5.0
February 2022

Good visuals with useful prep tools

Pros

Tableau Prep has been excellent and the desktop version is just as strong. The visualization tools are very flexible and let us build exactly what we need.

Cons

The licensing is ridiculous. I still cannot believe viewer licenses cost extra. On top of that our sales rep left Data Governance out of the original quote and then tried to add it during contracting which was a major negative. PrepCLI.bat works well enough but since it will soon require MFA, it's frustrating that the BAT setup doesn't support it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SK

Shaun K.

Construction, 11-50 employees

More than a year

5.0
February 2022

Easy navigation with strong reporting

Pros

Navigating Tableau is very easy and it makes pulling the reporting data you need quick and simple.

Cons

The only downside is that charts and graphs seem to take a bit longer to load compared with other similar tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BW

Brock W.

Accounting, 500+ employees

More than a year

4.0
February 2022

Visual insights that speed up work

Pros

Seeing reports presented visually in this product makes it much faster to pull insights from data especially compared with how we used to work through everything in Excel.

Cons

One area that could be stronger is the online support ecosystem. The forums, help content and training resources could be much better developed, more along the lines of what Microsoft offers for Power BI.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

DG

Deepak G.

Banking, 101-500 employees

Less than a year

5.0
January 2022

Strong dashboards with rich insights

Pros

Tableau Desktop makes data analysis much more effective by connecting directly to hundreds of cloud-based data sources. The interactive dashboards, drag and drop functionality and natural language search help users work through data successfully. The interface feels clear and simple to navigate which makes it easier to understand information and uncover better insights. It supports the full process as well, from preparing data to doing deeper research and sharing findings that help move the business forward.

Cons

Using the cloud has its benefits but work can get interrupted when there is a network outage. The online version also feels slow at times and results can take a while to load.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Chemicals, 500+ employees

Less than 6 months

4.0
January 2022

easy to use self-service analytics

Pros

It is really useful for promoting self service analysis and it is very easy to work with. It's also easy to find resources and support materials for learning and using the tool.

Cons

The biggest downside is the cost and it still lacks some AI capabilities. Integration with SAP also isn't very user friendly which can make that part harder to manage.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

7

YA

Yaseen A.

Information Technology and Services, 500+ employees

Less than a year

4.0
January 2022

dashboards are top notch

Pros

Building dashboards in Tableau is one of its strongest points and it handles data processing from multiple sources and connectors really well. The reports and dashboard elements look very professional and being able to manipulate parts of it through JSON is also very useful.

Cons

Two issues stood out while I was using it. One is that I sometimes ran into limits when trying to customize dashboard themes and colors to match client branding exactly. The other is that it can crash at times which may cause you to lose your work since there is no auto-save feature.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8