Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Information Services, 51-100 employees

More than a year

3.0
August 2019

Great charts but harder to learn

Pros

this tool makes it possible to pull together large amounts of data and turn it into charts that are much easier to understand.

Cons

Compared with other tools it is more complicated to use. It would be better if the interface were more user friendly so creating advanced graphs didn't require someone with a lot of experience.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

PD

Parakrama D.

Hospitality, 1-10 employees

Less than a year

4.0
August 2019

Clear visual insights

Pros

It's a much more effective way to take in information than reading everything in written form.

Cons

The cost is pretty high and there aren't any pricing tiers available for individual users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KYT

Kher Yee T.

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

4.0
August 2019

Alerts and insights that help

Pros

Working with data is much more easier in Tableau. One feature I really enjoy is the data driven alerts since they let me monitor important metrics and only notify me when they reach the threshold that actually matters.

Cons

The downside is that it is priced on the expensive side which can make it hard for smaller businesses to afford.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

7

JC

Janelle C.

Research, 101-500 employees

More than a year

5.0
August 2019

Strong analytics win

Pros

Tableau offers a huge range of features that cover just about every part of data analysis and reporting. I was honestly surprised by how many options are available.

Cons

It was pretty easy for me to learn although getting comfortable with the more advanced features could take some extra time for some users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Sam L.

Marketing and Advertising, 51-100 employees

Less than a year

5.0
August 2019

Connect to many data sources

Pros

There's a lot to like about Tableau especially how many data sources it integrates with. The wide range of integrations makes it really useful and flexible to work with.

Cons

One thing that would make it even better is having stronger video tutorials that explain how to use the software more clearly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AT

Amanda T.

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
August 2019

Broad connectivity with strong dashboards

Pros

A really strong data visualization platform. The dashboards look clean and are very easy to read and it integrates to nearly every data source I need.

Cons

It takes time to really get the most out of all the features in this software. Having more tutorials available would make the learning process a lot better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JR

Jeremy R.

Sports, 500+ employees

Less than a year

5.0
August 2019

Strong BI with expert support

Pros

Tableau has been a really valuable tool for our company. Most of the work is handled by our BI engineer and with someone on your team who really understands data, Tableau can deliver just about everything you need.

Cons

Without a strong background in data, it can be pretty challenging to work with. Sharing reports and insights with other people can also be harder than it should be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

RK

Rahul K.

Computer Software, 500+ employees

Less than 6 months

4.0
August 2019

Good dashboards for business teams

Pros

Business users can build dashboards and reports on the fly and the reports are simple to read and understand. The mix of charts, graphs, tables and statistical data really helps users analyze results and take action based on what the reports show.

Cons

It still feels a bit too early for me to point out any real downsides since I only started using it recently.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CB

Caitlin B.

Primary/ Secondary Education, 51-100 employees

Less than a year

4.0
August 2019

Lots of ways to visualize data

Pros

The biggest plus for me is how much flexibility this software gives you when working with data and building visualizations. When I first started using it, I felt both overwhelmed and excited because there were so many different ways to transform and explore my data.

Cons

Getting comfortable with the program took quite a bit of time. I had to work through a pretty steep learning curve and I ended up searching online often to understand certain features or troubleshoot odd visualization issues. It definitely took longer than I expected to become truly proficient with it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

BD

Beatriz D.

Information Technology and Services, 11-50 employees

More than a year

4.0
August 2019

Strong dashboards for BI teams

Pros

i think it really stands out when it comes to building dashboards and creating charts from multiple data sources. It's very approachable for dashboarding and that makes it a strong choice for Business Intelligence work.

Cons

There are plenty of articles explaining how to set up Tableau Server or Cloud with different data sources and for a BI or Data Analytics manager, a lot of it may seem like it should be easy. Still if you don't have a team or the technical support to sort through permissions and database indexing details, it can become difficult. The pricing structure can also get a bit tricky and you may end up moving between admin, creator and viewer roles just to manage licensing costs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Pharmaceuticals, 101-500 employees

Less than 6 months

5.0
August 2019

nice visuals

Pros

Between the fair pricing, professional visuals and highly approachable interface, this platform stands out as one of the best I have used. It gives you a simple starting point for the basics, while still letting you layer in more complexity as business needs grow. Setting up dashboards and stories for ongoing, reliable data monitoring has been especially valuable.

Cons

I am still hoping they add write-back to the database. It would be incredibly useful if the visualization platform could also support making and applying backend changes directly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

LM

Libby M.

Information Technology and Services, 500+ employees

Less than a year

5.0
August 2019

A useful tool for my daily work

Pros

Nothing else compares to this tool for the kind of work I do and I genuinely love using it.

Cons

It does come with a high price tag and getting new team members up to speed takes some time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AB

Ayushri B.

Information Technology and Services, 51-100 employees

More than a year

4.0
August 2019

Strong dashboards with nice visuals

Pros

As a data analyst, I have been working with Tableau for the last two years and it has been really useful. It offers a wide range of visualization features and options and it helps a lot when building strong, effective dashboards.

Cons

Compared with some other tools, it doesn't let you run SQL queries directly within the platform and the documentation also feels limited.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Financial Services, 101-500 employees

More than a year

4.0
August 2019

Flexible data handling with great visuals

Pros

One thing that really works well with Tableau is how broad its data capabilities are. It can import or convert most data types into visual dashboards and charts with just a click of a button. For companies trying to manage raw data more effectively, it's a strong option because it can work with almost any format you need. It also does a better job of organizing, filing and storing data than a lot of other tools. Even though it's a fairly advanced platform, it's still quite approachable and not too difficult to learn or adjust to.

Cons

The downside, like with many data platforms, is that the cost can be high for some businesses especially if they are not using it on a regular basis. Another limitation comes down to which version you have since certain features are locked or unavailable at specific pricing tiers.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

5

PN

Pavel N.

Telecommunications, 500+ employees

More than a year

4.0
August 2019

Great UX with customizable charts

Pros

Using Tableau is not a hassle and it probably offers one of the best user experiences among BI tools. The color palette is excellent and the chart customization options are a big plus.

Cons

It has released a data prep/ETL tool but it still lags quite a bit behind Microsoft's Power Query.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

GG

Graham G.

Higher Education, 500+ employees

More than a year

3.0
August 2019

Lots of features but other tools are better

Pros

There are plenty of features in it, along with a lot of different ways to build graphical views.

Cons

Connecting it with other software isn't the easiest part and overall I prefer using other tools.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

GA

Gohreen A.

Higher Education, 500+ employees

Less than a year

5.0
August 2019

Helpful tools for expanding columns

Pros

Using it is not a hassle especially when working with features like expanding columns and exploring the data the way I need.

Cons

It still doesn't offer as many features as Argos and I personally prefer the dashboards available in Argos.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AR

Alister R.

Computer Software, 11-50 employees

Less than 6 months

5.0
August 2019

Visual analytics with strong dashboards

Pros

Tableau gives us outstanding visualization choices with lots of chart types and layout options to build dashboards the way we need. It also supports basic calculations on the source data before putting everything into a dashboard which is really useful. Connecting it to an existing data lake was also easy and the option to write custom SQL for queries adds a lot of flexibility.

Cons

One limitation is that end users with a view-only license cannot really make simple changes to an existing dashboard on their own. It also requires the server or desktop application to be installed in order to create and share dashboards which can feel a bit restrictive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7

NR

Nipuna R.

Airlines/ Aviation, 11-50 employees

Less than 6 months

4.0
July 2019

Analytics that work across platforms

Pros

Getting through data analysis and visualization is really quick with this application. Having it available across platforms is a big plus and it works well with a wide range of database platforms.

Cons

Some of the features take a bit of time to understand because they can feel fairly complex. The limited training documentation is a major downside and the pricing is also a little on the expensive side.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

A

Anonymous

Apparel & Fashion, 500+ employees

Free Trial

5.0
July 2019

Good-looking visual analytics

Pros

it really makes data feel alive. With just a basic understanding of SQL, it's possible to get started and depending on what you need, you can build some very advanced interactive charts and visualizations. The range of options Tableau offers for plotting and analyzing different kinds of data is impressively sophisticated.

Cons

Getting everything set up and becoming familiar with all the available features does take a while so the learning curve with it can feel pretty steep.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9