Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AO

Anthony O.

Human Resources, 500+ employees

More than a year

5.0
December 2023

Workforce analytics that drive better staffing

Pros

One thing that really stands out is how simple it is to extract data and filter out notable data points related to vacancy rates and workforce demographic information.

Cons

I do not have any negatives to mention. It has been an excellent product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

Roja S.

Education Management, 51-100 employees

Less than 6 months

4.0
December 2023

affordable pricing with responsive support

Pros

Compared with other options this software seems more cost-effective. The customer support team is reliable, migrating data from Google Ads is simple and exporting data to Excel is quick. It also has an active community and an amazing knowledge base which makes it easier to get help when needed.

Cons

It can be a bit challenging when working on complex analysis or using more advanced functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM

Amber M.

Information Technology and Services, 500+ employees

Less than 6 months

2.0
December 2023

performance can lag

Pros

Having access to the full range of features is definitely a plus.

Cons

When it matters most, the software turns out to be very slow and not accurate enough which is really frustrating and disappointing.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

2

A

Anonymous

Consumer Goods, 500+ employees

More than a year

5.0
December 2023

Visuals suitable for novices and experts alike

Pros

Tableau is very easy to use and the learning curve seems manageable. Plus it offers plenty of visualization options and it works well for everyone from beginners all the way to advanced users.

Cons

One area that can be frustrating is when an organization has many users connected at the same time. If the data source relies on live connections, the experience can end up feeling sluggish or poor for users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

KB

Kyle B.

Medical Devices, 51-100 employees

More than a year

4.0
December 2023

simple setup with helpful guidance

Pros

From an IT standpoint getting this up and running was pretty easy. The installation and setup were easy to handle and it's also been simple to support afterward.

Cons

Using the software on the business side comes with quite a steep learning curve.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JR

John R.

Accounting, 1-10 employees

Less than a year

5.0
December 2023

A standout choice for data visualization

Pros

Among the best tools I have used for data visualization, this software offers a simple, clear interface that makes working with it very comfortable.

Cons

At times the interface can still feel a little difficult to navigate.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MH

Marc H.

Information Technology and Services, 500+ employees

More than a year

4.0
December 2023

connect data sources without headaches

Pros

Tableau turned out to be a really capable tool for exploring data and pulling statistics across different KPIs. One of the biggest advantages is how many options it gives you, not only for filtering and visualizing data but also for building dashboards. It also integrates to a wide range of data sources, from spreadsheets to databases which makes it feel like a complete solution. Another plus is that it makes more advanced analysis fairly approachable for people who are not deeply technical, including managers.

Cons

There is still a noticeable learning curve for non-technical users and it helps a lot if you already know what you are trying to accomplish. On top of that the sheer number of features and options can feel a bit overwhelming at first.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

ND

Nora D.

Broadcast Media, 51-100 employees

Less than 6 months

5.0
December 2023

Maintain full governance over your data

Pros

Working with Tableau feels very approachable. Being able to explore and manipulate data without worrying that I might break something is a huge plus.

Cons

It does come with a bit of a learning curve although that's pretty normal with tools like this. After spending some time with it, it becomes really useful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FS

Francesco S.

Computer & Network Security, 101-500 employees

Less than 6 months

5.0
December 2023

feature-rich analytics for demanding users

Pros

It offers a wide range of data analysis features, allowing companies to meet their business needs effectively.

Cons

It can be challenging for beginners to use at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CR

Christophe R.

Professional Training & Coaching, 1-10 employees

More than a year

4.0
December 2023

Bend dashboards to your exact needs

Pros

It's a comprehensive tool that covers the full process, from data integration all the way to dashboard delivery. It also provides very strong control over shared data, security, deployment and user management.

Cons

Building high-performing visuals is quite technical although that complexity is also what gives it such a high level of flexibility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
December 2023

employee insights presented with clarity

Pros

One thing that really helps with Tableau is how clearly it presents employee stats, like the way our members interact with our product. Everything is laid out in a very organized way which makes the data much easier to read and understand.

Cons

If I had to point out anything, it would be that it can occasionally take a bit longer to load. That said I understand it's likely because of the amount of data being processed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RL

Rebekah L.

Gambling & Casinos, 500+ employees

More than a year

4.0
December 2023

Trustworthy reporting you can bank on

Pros

The reports consistently feel very accurate which gives me a lot of confidence in our weekly, monthly and yearly results.

Cons

A frustrating part is how slowly reports load especially when the information is needed urgently and the lack of live data is also a drawback.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

MP

Mandy P.

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
December 2023

Master it and unlock serious potential

Pros

I have been using Tableau for one of my clients for less than six months and it's definitely a complex tool but also an extremely powerful one. After putting in a fair number of hours and getting more comfortable with it, you really start to see that Tableau offers features that are much more advanced and refined than what many competing tools provide.

Cons

That said it's true that I struggled with it for quite a few hours before I was able to produce something coherent and genuinely useful. I ended up watching a lot of tutorials along the way. So for me the only real downside is that getting started isn't very user friendly but if you stick with it, you do eventually get there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

UR

UMANG R.

Logistics and Supply Chain, 500+ employees

Less than a year

5.0
December 2023

team-facing visuals that inspire action

Pros

The platform is very user friendly, makes data visualization impressive and helps share insights across teams without much hassle.

Cons

Getting fully up to speed does require some learning and training time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Philanthropy, 500+ employees

More than a year

5.0
December 2023

Deploy dashboards organization-wide

Pros

Across the organization Tableau has become a really powerful tool for us and has brought much more consistency to the way people work and understand the data. It doesn't take much technical knowledge to build a dashboard which makes it accessible for a wider group of users. And when the data we need isn't readily available, we already have a workflow in place to send it to the team that can investigate and resolve it.

Cons

At the beginning getting some of our existing data into it was genuinely challenging especially as someone who isn't very technical. We had to adjust a few organizational and system processes before we could get the outputs we were aiming for from the tool. That said it was really more of a teething issue during adoption and didn't turn into a long-term problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF

Mike F.

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
December 2023

A complete reporting ecosystem

Pros

Working with data and turning it into reports and dashboards is very easy with this software. Plus it does a really nice job of making both data collection and dashboard creation simple to manage.

Cons

There are moments when the performance feels a bit slow or slightly sluggish.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AJ

Andrea J.

Information Technology and Services, 51-100 employees

Less than a year

5.0
November 2023

spot opportunities through clear visuals

Pros

Once the dashboards were set up, generating the data became pretty easy and we were able to view the information we needed.

Cons

It felt heavy to work with, there were frequent delays when updating data and organizing the information wasn't user friendly enough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KS

Kristen S.

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0
November 2023

analytics designed for collaborative teams

Pros

Tableau is a high-quality product that works really well for organizations of all sizes.

Cons

Reading the data in the product can sometimes be difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RK

Rishi K.

Computer Software, 1-10 employees

More than a year

5.0
November 2023

Reporting that never fails

Pros

The reporting features and dashboard views are really strong and have been one of the best parts of using Tableau Software.

Cons

There's a bit of a learning curve in the beginning since it can feel somewhat complex at first but it becomes much easier to use over time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 101-500 employees

Less than a year

5.0
November 2023

meets visual excellence

Pros

Tableau felt like a really strong tool for data visualization. The interface is quite self-explanatory and user friendly which makes it easier to start working with it without a steep learning curve. It also comes with advanced features and there is a huge variety of visualizations you can build depending on the kind of story you want to present. Another big advantage is how well it handles large Excel files and lets you combine them for visualization purposes. The drag-and-drop functionality is also very helpful and the story feature adds a lot when presenting insights clearly.

Cons

There are not many downsides but a few limitations do stand out. Working with date and time functions can be a bit tricky at times. Some specific chart types are not available which can be limiting depending on the use case. It also does not allow writing SQL queries directly inside the tool. Statistical analysis is not really possible within it either. On top of that calculated fields can sometimes be difficult to work with and navigate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9