Appen Software Reviews

“Terrible Quality of Customer Support

Pros

There's always a steady flow of projects and smaller tasks to keep me busy.

Cons

My entire experience with Appen was really unpleasant, but if I had to highlight one aspect, it would definitely be the quality of their customer support. I was particularly frustrated with how they handled a payment setup issue I had. Despite providing detailed information about the problem, including a screenshot of the error message and even a copy of my government-issued ID, I felt like they brushed off my concerns without digging into the issue. The responses I received were very generic, just explaining the payment setup process again and again. I also asked about the status of my payment in their system, but that question was ignored. Even after trying the process again and getting the same error, when I reached out for further help, they simply said they couldn't proceed with my application and closed the case. Right after that, my Appen account was deactivated. After putting so much effort and time into the whole process, I was really let down by the level of support. It felt like the team didn't make much of an effort to resolve the issue, and maybe they just lacked the ability to properly assist their users.

“Not a huge fan

Pros

What truly stands out to me about this software is how it's tailored specifically for freelance work. It provides a dedicated space where freelancers like myself can find various opportunities suited to our skills. Unlike more general softwares, this one focuses entirely on freelance projects, making it much easier for me to connect with clients looking for short-term or task-based work.

Cons

I find this program incredibly hard to use. It's been months since I applied for a job through them, mainly because I can't bring myself to go through the hassle of figuring out how to work with this software again.

“completely satisfied

Pros

I appreciate the reliable, on-time payments, the responsive customer service, and the consistent emails I receive whenever I submit a question.

Cons

Maybe I'm a bit slow, or maybe some of the tasks are just too monotonous and unfamiliar for me to really succeed at them. Every now and then, I disagree with how they assess my work.

“My usage of Appen

Pros

Appen offers a really interactive interface, and it also provides flexible work opportunities, letting me work from anywhere. Plus, the navigation tools are very easy.

Cons

One major downside with Appen is that their payment processing often takes much longer than expected. Also, the availability of certain tasks can be pretty limited.

“Appen Usability

Pros

The overall design of the app is quite sleek and modern, which gives it a really polished look. I appreciate how visually appealing and well-organized everything is, making it a pleasant experience to use.

Cons

It takes a long time before you can land a suitable job.

“A good program to get easy money

Pros

I like that there are plenty of job listings, and it's easy to qualify for them.

Cons

I'm not a fan of getting paid just once a month, I'd much rather have access to my earnings right away.

“Appen is great for freelancers

Pros

As a freelancer, receiving payments for micro-tasks feels like a dream come true.

Cons

It's really just a waiting game. Jobs are not equally distributed across all countries.

“Leading Provider of AI Training Data and Services.

Pros

The features I enjoy the most are its customizability and the wide variety of tasks, such as data annotation, collection, and text categorization. What makes it easier to use for me are the clear instructions, the training, and the support provided. And, thanks to integration with other apps, it streamlines workflows and data sharing, which is really beneficial for clients with existing infrastructure who want a smooth incorporation of Appen's services.

Cons

What bothers me most about Appen is their customer support and how they handle issues. It's really important to have responsive support and quick issue resolution, especially when I had trouble with my invoice and payment method during a project like Crescent. I experienced delays in getting a response, and when I did, there was no helpful feedback. I'd really like to see them improve their support channels and work on resolving problems faster to improve the overall experience for their users.

“easy to use, low rates for translators

Pros

I really enjoy working on the projects because they're not only fun but also incredibly varied.

Cons

I don't like their rates and payment methods. The communication also feels impersonal.

“Make some extra cash

Pros

This software allows me to learn new skills and get paid at the same time. It's a good way to earn some extra money while also receiving training.

Cons

Some of the audio files are of really poor quality and hard to understand.

“Profitable app!

Pros

I use the software to make a profit, and it offers decent jobs with fair payment.

Cons

The registration process took up too much time for me, as there were several steps I had to go through.

“Appen Review

Pros

Most of the tasks on this software help in developing artificial intelligence and machine learning. It's also a good way to make some money.

Cons

Sometimes, there's a delay in getting the money deposited into my bank account.

“Best software for Crowdsourcing and for Remote workers also

Pros

What I love most about Appen is how it simplifies data collection tasks and offers remote work for those doing micro-tasks. It's definitely one of the best softwares for micro-earning, and it allows clients to get the data they need from contributors, especially for training AI models. I genuinely enjoy working with Appen.

Cons

I don't have many complaints about Appen, but there are times when some tasks aren't available to contributors. It would also be nice if clients continued working with us on future projects after completing tasks. Other than that, I don't have many dislikes.

“thank you for this service

Pros

The ease of searching, the variety of tasks, and the pricing make this software perfect for work.

Cons

When I first started using the site, I faced a lot of issues, especially when trying to link my Payoneer account.

“Appen for data collection

Pros

It mainly works as a data collection agent, using a smart system where users are incentivized to complete tasks.

Cons

The status of project applications can be really frustrating, especially since they don't provide any feedback. Plus, they only offer one payment option, Payoneer and the withdrawal limit is set quite high.

“appen good for data and surveys

Pros

I didn't have to spend a lot of time learning how to use the features because everything was laid out in a clear, logical manner. The simplicity of the design really enhances the overall experience, allowing me to focus on the tasks at hand rather than struggling with complicated menus or settings. It's refreshing to use software that makes things so easy, especially when I'm juggling multiple projects.

Cons

What I liked least was how long it took to receive survey opportunities.

“Great for doing tasks and earning rewards.

Pros

One of the best features of Appen is that it rewards users for completing tasks like web captures and translations. The interface is super easy to set up, and you can also sell your projects on the software. It's basically like a freelancing site, and it's fantastic for earning incentives through tasks.

Cons

The fact that you can only withdraw money through Payoneer is a bit of a hassle. It's not convenient for everyone to use that method.

“Best for software for earnings

Pros

It's quite simple to earn money just by completing small tasks on Appen. It offers survey tasks, and it's a free and straightforward way to make extra cash.

Cons

There's a transaction fee when withdrawing money, which can be frustrating. I've also noticed some slow responses from the app, along with glitches in the language, making it hard to read. Tasks also take a long time to complete.

“Good Earning For Students using Appen

Pros

Appen provides training to complete tasks, and you can earn money through it. The software is genuinely reliable.

Cons

You can only withdraw money through Payoneer, and they take a cut of up to $3 per transaction.

“Great Software

Pros

It's easy to get the hang of and very functional. Plus, it allows you to work from anywhere, which is super convenient.

Cons

They should consider being a bit more lenient with their privacy guidelines.