Brian E.
Internet, 1-10 employees
More than a year
“Accurate transcription across platforms”
Pros
Braina is very user friendly. Its transcription is very accurate and it's flexible enough to work well wherever I am typing, whether that's emails, blog posts social media content or most Windows-compatible word processors. Another thing I have noticed is that background noise doesn't seem to affect the transcription much which is a big advantage.
Cons
One downside is that the trial version doesn't really deliver the same experience it suggests the Pro version offers and since there aren't proper tutorials, it almost is like buying it upfront is the only way to get the level of service you expect. It's also limited to Windows at the moment so I cannot use it on my Chromebook.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Charles Richard C.
Hospital & Health Care, 500+ employees
More than a year
“Reliable voice command value”
Pros
It has been proven an affordable, dependable and flexible voice command and dictation tool. Plus it handles a variety of tasks well and is like an amazing all around package.
Cons
Getting started is not very guided because there's no proper onboarding tutorial. New users have to rely on the website documentation and figure out parts of the software through trial and error.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Stephanie C.
Publishing, 1-10 employees
Free Trial
“Outdated interface with poor dictation”
Pros
One thing it did have going for it was compatibility with MS Word's comment feature so I was able to dictate directly into comment bubbles.
Cons
The dashboard felt extremely outdated like software from the late 90s and it was much harder to learn than it should have been. The voice commands also didn't feel natural or easy to use. The biggest problem though was how inaccurate the dictation was. I tested it with three different microphones, my laptop's built-in mic, a cheaper headset and a high-end gaming headset. None of them gave anything close to accurate results. I don't have a heavy accent and I speak clearly from years of competitive speech and debate, including earning speaker awards and even first-place speaker at a national tournament. I mention that only to make it clear that the problem wasn't how I speak. In the end, the free dictation tool built into Microsoft Word worked better than this software.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
2