Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MMA

Mohamed Malik A.

Information Technology and Services, 101-500 employees

Free Trial

4.0
June 2023

Clean UI with low-code simplicity

Pros

It's a low-code platform that's easy to work with and the interface looks really nice too.

Cons

Up to this point everything has been going well and I haven't had anything to complain about.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

SS

Shiva Sai

Computer Software, 500+ employees

Less than a year

5.0
June 2023

Powerful conversational AI platform

Pros

Using Cognigy.AI has been a really positive experience. It's a powerful and flexible platform, yet it still is easy to use. Another big advantage is its large and active community which adds a lot of value. So I'd definitely recommend it to businesses of any size that want to build conversational AI applications.

Cons

The only issue I have noticed is the password masking in the user interface...

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DO

Daniel O.

Management Consulting, 500+ employees

More than a year

5.0
May 2023

Low-code power for scaling

Pros

One of the biggest advantages of Cognigy is its low-code/no-code approach which makes it possible for business users to improve their own processes without relying heavily on technical teams. It also makes scaling solutions much faster which is a huge benefit.

Cons

Creating custom extensions can still be challenging especially for people without a technical background.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10