DontGo

This feature is designed to re-engage web visitors who are about to leave a site. The software’s technology triggers a pop-up window using an AI Chat to interactively engage with the visitor, which helps to reduce cart abandonment and boost lead conversions. It can also be customized to offer promotions or upsell products.

The software utilizes customizable AI chat technology to respond to a wide range of common customer questions, providing immediate and personal answers. This feature is continuously learning and improving its responses over time, whether it is initiated by the visitor or triggered as part of an exit intent conversation.

This feature ensures that both the AI Chat and exit intent functions provide relevant and accurate answers to visitor questions. The content is fully customizable and programmable to a specific industry, with chat scripts and offerings centered around the most relevant keywords for a target market.

The platform utilizes a split testing method to determine the most effective AI Chat and exit intent campaigns. The software can run two different chatbot versions at the same time or trigger them based on user behavior to measure their respective effectiveness. This helps in customizing the software to generate more leads.

Users can incorporate a ‘Click-To-Call’ button into the chat window for visitors who prefer speaking to a person. This button can be programmed to forward to an office line or a succession of lines, and is considered more effective than a simple phone number because the visitor is already engaged with the site.