Tomi R.
Automotive, 11-50 employees
Less than a year
“smart AI damage detection
Pros
One of the best things about the software is the way it uses artificial intelligence to detect damage. It makes the whole process feel modern, accurate and much more efficient.
Cons
The only downside is that it's currently limited to their responsive website so there isn't a dedicated desktop or mobile app option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Allan V.
Insurance, 101-500 employees
More than a year
“fresh design and solid control
Pros
The app has a modern, refreshed look while still being strict with users which I really appreciated.
Cons
I was the first person using it in our company and although there were quite a few issues at the beginning enough time has passed that those early mistakes no longer matter today.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janis L.
Insurance, 500+ employees
More than a year
“clear setup
Pros
Getting started with the software was easy and the product is simple to understand. The support team has been very helpful throughout and even the company's top management has been approachable and supportive when needed.
Cons
At times switching to landscape mode makes it difficult to enter full screen properly. Having integration with our app would also be beneficial although we've already discussed this and understand that it's possible so we're planning to move forward with it in the near future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Elisa E.
Insurance, 51-100 employees
More than a year
“Faster workflows, better photos
Pros
The biggest wins for our team included saving time while also knowing the pictures would come out high quality. Before using this software everything was handled manually which usually meant a long chain of emails explaining things to clients and even then the final photos were often still not good enough.
Cons
We'd still like to see more automated reports although this may already have been addressed since I'm currently away from work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marko P.
Insurance, 11-50 employees
More than a year
“smart photo guidance
Pros
It's a capable tool that still feels simple to use and it guides each user on how the photos should be taken so the number of mistakes stays very low in my opinion. I can also see this being expanded in the future for home property since there's a real need to capture photos of insured buildings and belongings too. It could even be valuable for companies like Airbnb and other businesses that rent out flats and houses.
Cons
At the moment I haven't noticed any issues on their side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Viktorija R.
Insurance, 500+ employees
More than a year
“User friendly and accessible
Pros
Everything about the software is clear, understandable and user friendly. It's very simple to figure out and using it doesn't take much effort at all which I really appreciate.
Cons
Fo now I didn't come across anything I dislike about it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Kristaps E.
Insurance, 500+ employees
More than a year
“basic compliance checks, limited support
Pros
The software lets you get photos that have gone through a basic compliance check against the stated requirements.
Cons
It supports only a limited range of objects and internet browsers and the user experience still has plenty of room to improve.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Ruth D.
Insurance, 51-100 employees
More than a year
“Vehicle inspections made effortless
Pros
With this software there's really no need to bring in professionals for vehicle inspections anymore.
Cons
There have been a few issues on mobile devices especially noticeable battery drain.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
