Total 24 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

46%

3

Stars

21%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MH

Mark H.

Education Management, 11-50 employees

More than a year

3.0
June 2025

smooth process but lacking creativity

Pros

I really like how it makes my work a lot more efficient. It's super helpful when I need to draft detailed information for my company. Everything is a lot more aligned and it saves me time when I am putting together complex documents. I can rely on it to get the job done quickly and effectively.

Cons

It has a bit of a less personalized feel with its responses compared to other AI tools I have used. It sometimes lacks when it comes to handling more creative requests which can be disappointing at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

VOM

Victor Olabod� M.

Legal Services, 1-10 employees

Less than a year

5.0
June 2023

Open-source solution

Pros

Genie AI is super user friendly. I love that it's open-source which makes it easy to customize. It has an amazing range of templates that I can adapt to suit my clients' needs in a bespoke way. No need to start from scratch each time and the templates make the whole process smoother. Honestly, I can't recommend it enough to anyone who needs a tool like this.

Cons

I have not faced anything that's been an issue yet. But I am sure I'll have some suggestions as I continue using it and find any challenges along the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RT

Robert T.

Medical Practice, 1-10 employees

Less than a year

3.0
May 2023

Quick info but missing objectivity

Pros

It's great for doing research and searching for basic information. Whenever I need quick answers or need to gather data...it delivers. It saves me a lot of time by pulling together the key facts I need... all in one place.

Cons

Honestly... its like it's programmed to just stick to a certain agenda especially with the leftwing propaganda and viewpoints. It's disappointing because it does not feel balanced or objective.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

CS

Charis S.

Information Technology and Services, 1-10 employees

Less than a year

3.0
March 2023

Organized but still needs refinement

Pros

One of the best things about this platform is the document management feature. It's organized and the library of templates is huge! I can easily find the documents I need and make sure everything is in the right format. It's perfect for managing a lot of paperwork in a more efficient way.

Cons

UI still needs refinement but I can see it's getting there. Hopefully, it will be smoother in the future.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

SH

Stuart H.

Mechanical or Industrial Engineering, 51-100 employees

Free Trial

5.0
March 2023

Reliable and simple tool

Pros

Finally...I have found an open-source platform for legal documents and contracts that's actually reliable. It's transparent with no gimmicks, just simple and easy to use. I was looking for something like this for a while and now I have been recommending it to my colleagues because I trust it so much.

Cons

No issues at all for me. I've had a great experience with the service and the platform. Everything works as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Law Practice, 1-10 employees

Less than 6 months

5.0
March 2023

Excellent templates!

Pros

documents available are detailed and accurate which helps me create the deeds I need without worrying about missing anything important. The templates are high-quality and I can easily tweak them to fit my requirements. This is a real time-saver for me.

Cons

no cons so far�. It's been smooth sailing for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OM

Oliver M.

Information Technology and Services, 1-10 employees

Free Trial

4.0
March 2023

A trusted contract library for startups

Pros

Having access to a well-organized, reliable and in-depth library of contracts is incredibly useful, especially for any early-stage startup like mine. theres so much variety and knowing that I can trust the content makes it all the more valuable. Genie's contract collection really helps take the guesswork out of things.

Cons

only tiny issue I had was exporting documents to Google Sheets there were some formatting problems. It's not a huge deal but it's worth mentioning.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A

Anonymous

Construction, 1-10 employees

Less than 6 months

4.0
March 2023

easy to use & needs better guidance

Pros

What I really enjoy about using this software is how it allows me to manage processes across my entire business. It helps me keep everything organized, so I don't miss anything important. Whether I am managing tasks, tracking progress or handling documents... it keeps everything in one place. It makes life a lot easier!

Cons

Customizing it took time but overall, I am pretty happy with how it turned out. Once I got the hang of it...everything worked just fine.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

AL

Alexander L.

Environmental Services, N/A employees

Less than 6 months

5.0
February 2023

everything at one place

Pros

these documents under one roof is so convenient. It's the first place I go to when I am building out the policy infrastructure for my startup. The variety of documents available is great and it gives me confidence knowing I am using the most common and trusted templates. It's super easy to access and download what I need and I love how interactive the whole process is. In the future, I might even explore sharing functions with my team, which would make collaboration even easier.

Cons

It's still early in the development of this product but I am looking forward to when I'll be better guided to the templates and documents I need. Right now, they show me what's popular but I don't really understand why those templates are recommended. It would be awesome to have a guide for what documents to have at different stages of a startup like after 3/6/12 months or when reaching certain milestones. Also a standardized style and typeface for everything would be a nice touch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AS

Anna S.

Accounting, 1-10 employees

Less than 6 months

5.0
February 2023

Smooth and reliable drafting tool

Pros

It is super easy to use and it really helped me out with drafting contracts. The whole process is smooth and I feel more confident in the documents I create now.

Cons

honestly can't think of anything bad to say about the software. It's been smooth for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF

Michael F.

Real Estate, 1-10 employees

Free Trial

4.0
February 2023

Free templates that save time

Pros

The best thing about this tool has to be the free templates. They are not just placeholders, they are really well-written and save me so much time. I can easily adapt them to suit my needs.

Cons

The search feature still like it's in its early stages. It could use a little more work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

AB

Amy B.

Media Production, N/A employees

Free Trial

5.0
February 2023

Quick and relevant document finder

Pros

It's easy to use. Searching for and finding relevant documents is super quick and to make things even better, they emailed me with the most-used documents for my profession, which was incredibly useful. It's like they knew exactly what I needed!

Cons

i don't have any complaints just yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PA

Philip A.

Management Consulting, 1-10 employees

Less than 6 months

4.0
February 2023

works best for us

Pros

Good product overall!. It's easy to use, has a great range of agreements and it integrates really well into our current operations. It's exactly what we were looking for.

Cons

theres not much to say here but I do like how the range of template documents keeps growing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

PM

Pradeep M.

Information Technology and Services, N/A employees

Less than 6 months

4.0
February 2023

Huge document library but search needs work

Pros

What I love most is the huge amount of documents available on this platform. It's a great resource that covers a ton of different scenarios and I always find what I need.

Cons

Sometimes it takes a while to find exactly what you are looking for which can be frustrating.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

JW

Jason W.

Defense & Space, 500+ employees

Less than 6 months

4.0
February 2023

very simple to use

Pros

Its easy to use and understand with a solid search engine that makes finding the right documents so easyyy. It takes away the trouble of digging through too much info.

Cons

I do not love that I have to sign up and can't just use it as a guest.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

AP

Alka P.

Commercial Real Estate, N/A employees

Free Trial

4.0
February 2023

My go to tool!!

Pros

one of the easiest tools I have used. simple and easy to get the hang of, which makes it perfect for anyone who doesn't want to waste time figuring things out.

Cons

It would be helpful if some of the options came with examples or explanations, just to make things clearer.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

JQ

John Q.

Information Technology and Services, N/A employees

More than a year

3.0
February 2023

Solid database but lacks advanced features

Pros

It has a solid database of common documents and the precedents are decent. It's a great starting point for anyone needing basic templates.

Cons

Its basically just a database of common documents... nothing too fancy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

AS

Andy S.

Internet, 1-10 employees

Less than 6 months

4.0
February 2023

Easy to use with high-quality legal materia

Pros

the system is easy to use and it offers alot of legal material. The quality seems really high definitely comparable to other platforms we have looked at but at a fraction of the cost.

Cons

I'd like to see more customization or different content options. For example, the Software Development Agreement is only set up for Agile development but I needed it for a Waterfall-based project.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

AY

Alanbek Y.

Financial Services, 1-10 employees

Less than 6 months

4.0
February 2023

good tool but word formatting could improve

Pros

I am impressed with the good range of contract templates available. The quality of the content is solid and it's been really helpful for us.

Cons

Word version of the documents could use some better formatting it does not look as polished as it could.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

SP

sophia p.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
February 2023

very handy solution

Pros

This is the easiest editing software I have used and it has saved us a ton of money. I can edit and create everything I need without any issue.

Cons

there are still a few documents I need that are not available yet. Hopefully, they'll be added soon!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7