Chris D.
Information Technology and Services, 1-10 employees
Less than 6 months
“powerful visual monitoring options”
Pros
Visual monitoring comes with a lot of flexibility and you can interact with every element on a webpage to track exactly the changes you care about.
Cons
Honestly I'm struggling to come up with any real issue because there really wasn't one. If I had to suggest something, it would be nice to have phone call or SMS alerts when the page change percentage goes past a certain threshold and stays there for a few checks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon T.
Computer Software, 11-50 employees
Less than 6 months
“detailed competitor tracking”
Pros
It gives me a really convenient way to monitor both my own site and competitor websites in a lot of detail. The AI Monitoring Ttool is especially useful because it lets me pull far more detailed insights from competitor sites than I used to get with FollowThatPage.
Cons
Getting started took a little time because there's some initial difficulty. Setting up the basics is easy but each monitor comes with a lot of options and many of them either aren't clearly documented or the interface doesn't make them obvious. Because of that I ended up wasting some credits while figuring things out. Also the content change report arrives as one large block of content which makes it a bit harder to spot exactly what text changed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Svend Bertil F.
Internet, 51-100 employees
More than a year
“reliable website monitoring value”
Pros
From day one this has felt like a very accessible and well rounded website monitoring tool! It makes it simple to keep track of website uptime, response times and overall performance. The platform includes useful features like real time alerts, detailed reports and customizable dashboards. On top of that the 24/7 customer support is a big plus and the pricing is very affordable!
Cons
One limitation with the software is that it only monitors websites so it does not cover other types of web based applications. Another downside is that its reporting capabilities are not as in depth as those offered by some higher priced competitors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ben A.
Internet, 1-10 employees
More than a year
“responsive support and quick setup”
Pros
Getting new monitors up and running is easy and the support team has been very responsive and helpful whenever needed.
Cons
Visual change tracking can be tricky to fine tune especially when tiny differences keep triggering alerts all the time. The usability could also be improved when it comes to managing existing monitors.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Hakan C.
Broadcast Media, 500+ employees
Less than a year
“quick setup, very convenient”
Pros
Stating off with the software is fast and easy since there's no need for a proxy or any installation. That makes it incredibly valuable for an initial check. It's practical, convenient and does exactly what I need!
Cons
I haven't run into any issues with it up to this point. Everything has been fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lukasz A.
Information Technology and Services, 1-10 employees
Less than 6 months
“fantastic monitoring and support”
Pros
Monitoring using this tool has become something I rely on regularly and I use it in a lot of different ways. It's very simple to work with, runs fast and does its job efficiently. Because of that it saves me a lot of time. Also the support team is honestly one of the best I've ever dealt with!
Cons
At this point I really haven't come across anything to complain about. This app is an absolute gem!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 1-10 employees
Less than a year
“flexible setup for monitoring”
Pros
Getting everything configured is pretty easy even when the monitoring setup you need is a bit more advanced or demanding.
Cons
When using the HTML monitor to track a specific section of a website, the way the changes are shown can sometimes be difficult to read.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10