Last Updated
Overview
Hoory AI streamlines customer service with its powerful AI assistant and omnichannel inbox. Although complex queries may require a seamless handover to a human agent, the platform excels at automating repetitive tasks. This efficiency reduces operational costs and enables support teams to focus on high-value interactions.
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Hoory AI Specifications
- Automation
- Multi-Language Support
- Text To Speech & Speech To Text
- Context awareness
What Is Hoory AI?
Hooray AI is a scalable Customer Support Automation software for businesses, ranging from startups to large enterprises. It empowers companies to manage high volumes of customer inquiries efficiently by automating repetitive tasks. Through its AI assistant and omnichannel inbox, businesses can reduce operational costs and unify conversations from multiple channels into a single dashboard. Moreover, its support for over 120 languages makes it an ideal solution for organizations with a global customer base.
Hoory AI Pricing
The Hoory AI cost ranges in the following four plans, alongside a 14-day free trial:
- Personal: $6/agent/month
- Startup: $16/agent/month
- Team: $26/agent/month
- Business: $42/agent/month
Disclaimer: The pricing is subject to change.
Hoory AI Integrations
The software supports integration with multiple platforms, such as:
- Telegram
- X (formerly Twitter)
Who Is Hoory AI For?
Hoory AI is ideal for a range of industries, including:
- Banking and finance
- Healthcare and insurance
- Retail and e-commerce
- Gaming and entertainment
- Real estate
Is Hoory AI Right For You?
Hoory AI is an excellent fit for businesses seeking to deliver scalable, global customer support without a proportional increase in operational costs. Its standout capability is its extensive multilingual support, breaking down communication barriers worldwide. The platform's credibility is reinforced by multiple accolades, including "Innovator of the Year" from the International Gaming Awards. Furthermore, all connections are secured with 256-bit SSL encryption, ensuring data integrity for businesses and their customers.
Still not sure about Hoory AI? Contact our support team at (661) 384-7070 for further guidance.
Hoory AI Features
Extensive AI Knowledge Base
This platform includes a help center feature that enables businesses to build a robust, self-service portal for customers. It also helps create a solid knowledge base that the AI leverages as a training resource to provide accurate, instant answers to common questions.
Multilingual Text And Audio Support
The software supports communication with a global audience by offering multilingual text and audio support in over 120 languages. Its AI tools automatically detect and respond in the customer's preferred language. These capabilities eliminate the need for third-party translation tools, providing a truly native support experience.
AI-Powered After-Hour Support
Hoory AI delivers consistent, round-the-clock support, ensuring that customer inquiries are addressed instantly, even outside of standard business hours. This 24/7 availability helps improve customer loyalty and captures leads that might otherwise be lost overnight or during weekends.
Seamless Agent Handover
The platform ensures that when a query might be too complex for the AI, it can be quickly sent to a human agent without losing context. This hybrid approach allows agents to focus on high-value interactions, improving resolution times and customer satisfaction.
Diverse Automations
Its workflow automation tool allows businesses to create custom rules that trigger specific actions based on predefined conditions. This capability streamlines internal processes, from ticket routing to sending automated follow-ups, reducing manual effort and increasing operational efficiency.
Pros And Cons of Hoory AI
Pros
Offers extensive multilingual support (120+ languages)
The omnichannel inbox seamlessly unifies communications
Provides powerful workflow automation capabilities
Supports real-time AI knowledge base updates
Cons
May need handover for nuanced queries
Requires initial AI training investment
Lacks human depth for sensitive issues
Hoory AI Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Mid Market, 51-100 employees
“smart support for lead generation”
Pros
Working with this tool has made customer communication much more manageable! The AI picks up context quickly and does a solid job of taking care of repetitive tasks without much trouble. Our pre sales team uses it as part of the lead generation process and it has been quite effective for that.
Cons
There are still a few minor language interruptions from time to time especially during periods with a high volume of calls. On top of that the integrations with third party software could definitely use some improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Small Business, 11-50 employees
“Good Asset for me!”
Pros
Has been a real asset for my work! Its strong understanding of the industry and personalized recommendations have helped me refine my strategies and deliver better outcomes for my clients. I also appreciate how versatile it is since I can use it across different platforms and channels without any trouble. The AI assistant's friendly tone makes interactions feel more personal and the customer support from their team has been exceptional as well! Every time I've needed help they've been quick to respond and genuinely helpful :)
Cons
I haven't run into any negative issues while using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Hoory AI have a mobile app?
Yes, Hoory AI offers a mobile app for both Android and iOS devices.
What level of support does Hoory AI offer?
Hoory AI software provides support through live chat, guides, and documentation.
What other apps does Hoory AI integrate with?
Hoory AI integrates with various third-party platforms, such as Dyte, Facebook, WhatsApp, and Telegram.
What language does Hoory AI support?
Hoory AI is primarily available in English, Arabic, and Armenian. Moreover, it supports customer interactions in over 120 languages.
Does Hoory AI offer an API?
Yes, Hoory AI offers an API.
What types of pricing plans does Hoory AI offer?
The Hoory AI price ranges in the following four plans: Personal ($6/agent/month), Startup ($16/agent/month), Team ($26/agent/month), and Business ($42/agent/month). Request a personalized Hoory AI pricing quote for your business.
Who are the typical users of Hoory AI?
The typical users of Hoory AI features are businesses in the banking and finance, healthcare and insurance, retail and e-commerce, gaming and entertainment, and real estate industries.