Last Updated
Overview
iCustoms is an extensive artificial intelligence platform that automates customs declarations, document extraction, and HS classification with AI. While the platform’s performance can be slow under extensive load, it optimizes data entry and ensures trade compliance.
Overall Rating
Based on 2 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
ICustoms Specifications
- Natural Language Dialogue
- Smart Data Discovery
- Automation
- Predictive Capabilities
What Is ICustoms?
iCustoms software is a cloud-based artificial intelligence platform that automates extraction, validation and processing of trade documents, reducing manual data entry and errors. It manages import and export customs declaration and submits ENS declarations rapidly. The platform provides AI-powered product classification with HS codes and an EU carbon reporting module. It also offers landed cost and tariff calculator tools to speed clearance and ensure compliance, delivering 99% accuracy and rock-solid compliance globally.
ICustoms Pricing
ICustoms Integrations
iCustoms software integrates with a wide range of apps, including:
- Etsy
- eBay
- Amazon
- Gambio
- BigCommerce
- Oracle
- Salesforce
Who Is ICustoms For?
iCustoms is suitable for the following professionals:
- Importers and exporters
- Customs agents
- Customs brokers
- Couriers
- Freight forwarders
- Traders
- Manufacturers
Is ICustoms Right For You?
iCustoms software is a comprehensive artificial intelligence system suitable for businesses aiming to accelerate customs clearance, reduce manual data entry, and maintain compliance across jurisdictions. It streamlines workflows and improves accuracy, reducing delays, minimizing fines, and supporting carriers, customs agents, traders, and e-commerce operations.
Still not sure if iCustoms is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
ICustoms Features
Customs Management
The software automates import and export customs declarations for the UK and Ireland, supports NCTS transit, and submits ENS filings with rapid AI-assisted submission capabilities. It performs product classification, compliance checks, duty and tax calculations, and restricted goods screening.
iClassification
The system finds HTS codes, tax, duties and VAT using an AI-powered HS code engine and auto-suggestion with claimed 99% accuracy. It supports quick search, auto-suggestion, hierarchy and bulk CSV uploads, master list validation and exports.
Intelligent Document Processing
iCustoms extracts, validates and processes data from trade documents such as invoices, packing lists and waybills using AI. It accepts documents in any format or language and uploads via PDF, CSV or Excel.
US Parcel Clearance
The platform files customs declarations with ‘U.S. Customs and Border Protection’ as a CBP-approved qualified party. It handles compliance, duties, taxes, HTS classification, restricted-goods screening, and denied-party checks.
Pros And Cons of ICustoms
Pros
Offers specialized modules
Supports more than 50 marketplaces
Provides 99% accuracy for ICS2 and classifications
Saves more than 50% of time and cost
Cons
Managing complex capabilities may require a stronger skillset
Updates can slow down implementation time
ICustoms Reviews
Total 2 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Small Business, 11-50 employees
“advanced IDP with strong potential”
Pros
From what we saw this software is taking a very forward looking approach and their IDP module really stands above anything else available right now. Even though some of our clients ended up preferring a more conventional setup we got to see firsthand just how sophisticated and promising their technology is. The ICS2 module also looks very encouraging especially with enforcement deadlines getting closer. Haroon and the wider team were responsive, well informed and genuinely open to working collaboratively. We'll definitely continue recommending them when a more customizeed solution is the right fit!
Cons
Although the IDP module is clearly ahead of the trend in terms of innovation and technology, a few of our clients felt the interface and workflow were less familiar than traditional systems. Because of that there was occasional hesitation around adoption. On the positive side, their team listened to feedback and showed a real willingness to adapt the experience. A little more flexibility when it comes to customizing client workflows would make the overall offering even stronger.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Fredy v.
Mid Market, 51-100 employees
“personalized support!”
Pros
Using this for export declarations has helped us simplify the process of shipping orders to customers overseas. It definitely took quite a bit of time at the beginning to understand the platform and get comfortable finding our way around it but now that we know the system well, we can handle our customs processes confidently and save a huge amount of admin time. Their team has also been very attentive with training and support whenever we've needed help and the service they provide feels very personalized.
Cons
An improvement would be to offer clearer handbooks or more detailed written guides so users can work through issues on their own instead of waiting for the support team to respond. The software could also continue developing the platform further to help users become even more efficient when submitting customs documentation. However their team does seem very open to user feedback and willing to listen to suggestions for improving the overall customer experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Frequently Asked Questions
Does iCustoms offer an API?
Yes, iCustoms does offer an API.
Does iCustoms have a mobile app?
No, iCustoms does not offer a mobile app.
What language does iCustoms support?
iCustoms supports numerous languages English and more.
What types of pricing plans does iCustoms offer?
The vendor offers customized pricing plans according to different business needs. Get a customized iCustoms cost breakdown for your business today.
What level of support does iCustoms offer?
iCustoms offers support through email and form submission.
What other apps does iCustoms integrate with?
iCustoms software integrates with a wide range of apps, including Etsy, eBay, Amazon, Gambio, BigCommerce, Oracle, Salesforce, and more.
Who are the typical users of iCustoms?
The typical users of iCustoms include professionals like importers and exporters, customs agents, customs brokers, couriers, freight forwarders, traders, and manufacturers.