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Overview
Kotae helps businesses automate customer support with quick, multilingual interactions and precise administrative controls. Although some initial training may be required, the platform’s definable roles and voice chat capability ensure consistent, accurate brand representation for website visitors. It is optimized for firms prioritizing detailed content governance.
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Starting Price
Custom
Kotae Specifications
Natural Language Dialogue
Automation
Bot Design & Deployment
Multi-language support
What Is Kotae?
Kotae is a cloud-based conversational artificial intelligence platform focused on enhancing customer experience and support across digital channels. It caters to businesses needing rigorous control over their digital communication persona and content accuracy. The system delivers multilingual, real-time engagement solutions by integrating tailored company knowledge and offering highly customizable response administration via structured data uploads. This architecture minimizes manual intervention while ensuring message fidelity.
Kotae Pricing
Kotae cost is structured around the following plans:
- Starter: $19.00/month
- Pro: $37.00/month
- Pro+Voice: $149.00/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Kotae Integrations
The software supports integration with multiple systems and platforms, such as:
- Facebook Messenger
- Wordpress
Who Is Kotae For?
Kotae is ideal for a wide range of industries and sectors, including:
- Retail
- Education
- Legal
Is Kotae Right For You?
If you're seeking a no-code solution to automate customer inquiries and gain insights into visitor behavior, Kotae is an excellent choice. Designed for small and medium-sized enterprises, it enables quick setup without coding, integrates seamlessly with your website and Messenger, and provides enhanced analytics to understand customer interactions. Trusted by businesses aiming to streamline support and drive engagement, Kotae offers a scalable and user-friendly platform.
Still doubtful if Kotae is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Kotae Features
This feature enables Kotae to respond accurately to customer inquiries by utilizing extensive knowledge explicitly related to the client's products, specific brand guidelines, and overall company information. The platform ensures that all automated responses remain consistent with established organizational facts and communication strategies.
The software provides customers with an easy-to-use artificial intelligence agent capable of quick, seamless interactions. This feature supports conversations in the user's language of choice, significantly boosting accessibility and customer satisfaction through fluid, cross-lingual communication.
Users can actively train the Kotae platform on its specific operational role and meticulously define how the system should react or respond to highly specific user questions and detected conversational phrases. This capability ensures strict adherence to required organizational protocols.
The platform gives administrators the ability to generate, write, or upload structured CSV files to precisely instruct Kotae on required response phrasing. Furthermore, users can specify particular links to be furnished immediately after detecting defined keywords or specific phrases.
This feature facilitates immediate, synchronous voice-to-voice communication between visitors browsing a website and the Kotae AI agent. The software supports this interaction mode in any language selected by the client, offering a high-fidelity, highly accessible conversational interface.
