Performing Arts, 1-10 employees
Less than 6 months
“provides smart suggestions that help”
Pros
It is user-friendly and does a good job guessing what you will need next. For example if you are testing a Facebook login for positive cases and ask for a full set of test cases, it may proactively ask if you also want the negative scenarios. That makes the workflow feel very natural and helpful.
Cons
The UI/editor still needs work. So it would be better if past prompts were shown in a more interactive and organized way instead of how they appear now. I'd also prefer the response area to open on a separate screen rather than inside an overlay window. On top of that when prompts are entered too frequently or too quickly, it sometimes throws an error saying it could not generate the response.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Professional Training & Coaching, 51-100 employees
Less than a year
“useful rewrites but pricey license”
Pros
One thing I really like is being able to ask it to rewrite an email that sounds a bit harsh and make it more diplomatic or on the flip side, turn a list of ideas into a well structured PowerPoint presentation.
Cons
Well the license is still a high cost for a small business and it can make you question whether it pays off right away for every type of user.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Non-Profit Organization Management, 51-100 employees
Less than a year
“Offers helpful support for lesson planning”
Pros
Whenever I am having trouble putting together content for a lesson or need a quick hand, Copilot turns out to be a very useful resource that makes lesson planning feel far less draining and challenging.
Cons
Everything seems fine overall. I have not run into any major issues and it is also the approved AI tool in our workplace.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“useful across microsoft tools”
Pros
Being built into the Microsoft ecosystem makes it very easy to use every day. I can access it right inside Microsoft 365 and it now supports many smart AI chat features as well. It is especially helpful when I need to fix Microsoft-related issues like Windows problems, driver errors or checking laptop performance.
Cons
To me it still feels a bit like a ChatGPT copy. Though it is definitely capable and the features are impressive but it still doesn't feel quite as advanced or refined as ChatGPT. On top of that it can glitch from time to time when I throw too many queries at it especially when I enter longer words or full sentences.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
Less than a year
“provides the best writing suggestions”
Pros
The writing suggestions are my favorite part because they save me a lot of time, make my writing clearer and cut down the amount of editing I have to do.
Cons
One downside is that you cannot compare suggestions side by side. Also it sometimes deletes what you have written and if you do not notice the inserted text right away, recovering your original writing can be difficult.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Higher Education, 1-10 employees
Less than 6 months
“Makes it easy to access data”
Pros
Since it is connected to my business OneDrive, it can access my data easily and fits naturally into the Microsoft tools I already use.
Cons
It still has trouble with more complex tasks although it is dependable for analysis and simpler work. The limit on how many documents can be attached is also still pretty restrictive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
Less than a year
“meeting notes saves time”
Pros
Microsoft Copilot has honestly made my work life so much more manageable. I rely on it to capture meeting minutes during calls and turn them into summaries I can send straight to my teams. Overall it saves me a huge amount of time and helps me keep up with everything without falling behind.
Cons
There were a few times when it became unreliable and would not generate my meeting notes or action items which was really inconvenient. But it seems Microsoft released a fix and after that, it started working properly again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 500+ employees
Less than 6 months
“easy to use!”
Pros
Having it built right into Windows makes it pretty easy to use and I can quickly drop in files and ask specific questions related to whatever I am working on.
Cons
Only thing I'd still want is the ability to upload files in bulk or add a zipped folder of documents so it can work from a larger pool of resources.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
Free Trial
“innovative and creative companion”
Pros
Copilot is honestly one of the most amazing tools I have ever used. Overall it feels mind blowing, truly innovative and very creative exactly the kind of product the world needs right now. Now I am fully on board with it and have no plans to go back.
Cons
The only thing I would mention is that generating a JPEG can take a bit longer than expected. I also noticed you need to be very specific with your instructions to get the best results. Other than those small issues, I would not change much at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 500+ employees
Less than a year
“Fast AI help always !”
Pros
Microsoft Copilot feels like one of Microsoft's best AI tools. It is really useful and having it built right into Edge makes it quick to access anytime.
Cons
No real complaints here, it is very powerful, on par with ChatGPT and I especially enjoy having the icon in the Edge browser since it makes searching for something incredibly fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mining & Metals, 500+ employees
Less than a year
“allows broad microsoft integration”
Pros
It is deeply integrated into the Microsoft ecosystem from Office 365 and Visual Studio all the way to the Start menu. So it has wide support across many different types of software.
Cons
Even though it runs on ChatGPT, it still feels less capable than the real ChatGPT experience almost like it's using a smaller or simplified version of the model.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Research, 1-10 employees
Less than a year
“Packed with powerful file feedback features”
Pros
One thing that really stands out is being able to send large files to Copilot and get its feedback. Plus sometimes it responds in a way that feels surprisingly human. Honestly there are so many things I like about it and it is hard to list them all.
Cons
What I really cannot stand is that it won't accept text longer than 10,240 characters. I also miss the notebook feature it used to have. What would be even better is if Microsoft offered a free form sandbox or builder with no limits keeping the notebook setup, allowing any length of text and even letting you build a full app.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Construction, 101-500 employees
Less than 6 months
“productive microsoft 365 companion”
Pros
It is convenient to work with because it connects closely with Microsoft 365 apps, helps improve productivity, stays aware of context and is simple to use.
Cons
A few downsides are that availability can be limited, the price may feel high, answers are sometimes inaccurate and it can leave you pretty dependent on the Microsoft ecosystem.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Automotive, 101-500 employees
Less than 6 months
“simplifies everything!”
Pros
Copilot responds quickly and the direct links to sources make it much easier to verify the answers it provides.
Cons
It still has some knowledge limitations compared with alternatives that rely on open databases which can sometimes deliver more complete and capable answers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Research, 1-10 employees
Free Trial
“user friendly and helpful tool”
Pros
Using it has been a really positive experience as it is user-friendly, fresh and new. A simple search is all it takes for it to jump in and help with research or just casual browsing. Plus the Think Deeper feature is especially impressive as it explores the emotional and spiritual side of a search in a very thoughtful way.
Cons
At this point there really is not much I can say against this tool, since it is working very well and doing exactly what it is supposed to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Trusted inside the work suite”
Pros
Since it's built into the tools I already use for work, I feel much more comfortable using it and sharing information without worrying about sending things outside my usual work apps.
Cons
The interface could be designed better. If you are not using it in full screen mode, you end up having to scroll constantly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer & Network Security, 101-500 employees
Less than 6 months
“Powerful SIEM integration”
Pros
It works really well with security products such as SIEM platforms which makes it very useful in that kind of environment.
Cons
On rare occasions though it may not return the results I am looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer & Network Security, 500+ employees
Less than 6 months
“smart microsoft 365 assistant”
Pros
Copilot really shines in how well it connects with different Microsoft 365 apps. Plus it offers intelligent help, boosts productivity and gives context aware suggestions and automation that fit naturally into the workflow.
Cons
A drawback is that some suggestions can be slightly off from what I am actually working on, so sometimes I need to correct them manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 51-100 employees
Less than a year
“versatile help for every task”
Pros
Whether I need creative images or a clear explanation of something technical like Fibonacci retracement it helps with many different tasks. Overall it really feels like having a very versatile assistant on hand.
Cons
It does not always provide every answer or the most current information immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 1-10 employees
Less than a year
“very helpful office companion”
Pros
Right from the start it works very well with other Microsoft products and fits naturally into that ecosystem. Plus it understands everyday language very accurately, feels very easy to use and helps you stay on top of tasks right inside Office and other tools.
Cons
The price can be a drawback especially if another subscription is not in your budget. Because it has so many features and abilities, learning everything can take time unless you pick things up quickly. And every now and then, the AI also makes mistakes or produces writing that could be better though that will likely improve with future updates.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10