My AskAI

My AskAI Reviews

Total 8 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

13%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

T

Thomas

Government Relations, 1-10 employees

Less than a year

1.0
January 2025

account cancelled without reason

Pros

The interface was simple to use but the web crawling feature never worked.

Cons

My personal account got canceled without any valid explanation and then I was told I had to switch to a "work" account instead.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

1

AK

Alexander K.

Electrical/ Electronic Manufacturing, 11-50 employees

Free Trial

5.0
February 2024

Fast set up

Pros

Getting this up and running was simple and the overall operation feels simple and adaptive. The analytics are also a strong plus and give helpful insight.

Cons

The free trial feels far too short and it's disappointing that there isn't a permanent free plan available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Consumer Electronics, 1-10 employees

Less than 6 months

4.0
February 2024

Great writing and translation tool

Pros

This tool comes with a strong range of features, from answering questions to creating different types of creative content and handling language translation. The interface is clean and adaptive so getting started and using it feels very simple. It's also continuously improving and learning which makes it feel like a tool that can become even more useful and informative over time.

Cons

One downside is that it doesn't always pick up on context or subtle nuances very well. Because of that, it can occasionally return responses that miss the point or don't fully match what was being asked.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

6

OL

Olivia L.

E-Learning, 51-100 employees

Less than a year

4.0
February 2024

Easy to use

Pros

Getting started took almost no time at all. Within about five minutes of setting it up, my team was already using the tool to handle our customer support channels. It also came in at a lower cost than a lot of other options we looked at which made a big difference for us. we were able to adjust the branding and settings so it fit our specific use case really well.

Cons

There are no major downsides for me although some features are only available if you upgrade to a higher pricing tier. I'd also love to see more of the bots connect to dynamic data sources but that feels more like a future improvement than a serious issue right now.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

7

Functionality

6

AF

Andrew F.

Internet, 11-50 employees

Less than 6 months

4.0
February 2024

slack answers really help

Pros

Uploading documents and website content that supports our team's day-to-day work has been very simple and the Slack integration gives us quick, real-time answers when we need them.

Cons

There were a few small bugs when uploading documents but the team resolved them quickly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

JM

Jessica M.

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
January 2024

Positive experience

Pros

Using it was very simple and the setup didn't take much time at all. I was able to jump in and begin using it right away.

Cons

It didn't feel quite as intelligent as I was hoping. I was trying to create a chatbot for my own research and the responses it gave were pretty basic and not especially useful. That said I was working on a fairly complex topic so I can see this being a much better fit for websites and general consumer or customer questions.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

8

KE

Kristina E.

Media Production, 1-10 employees

Less than 6 months

5.0
January 2024

fantastic search insights

Pros

It was incredibly simple to set it up and use it. It has turned into a fantastic tool for our readers, helping them locate the information they need much faster. On our side, it also gives us valuable insight into what readers are searching for so we can better understand the topics they care about and identify content gaps we still need to address.

Cons

There were a couple of hiccups early on with the site crawling but the support team was outstanding and helped us resolve everything quickly so we could get started without much delay.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

SN

Sam N.

Computer Software, 11-50 employees

Less than 6 months

5.0
January 2024

Fast rollouts

Pros

A really strong platform that's simple to get up and running and you can start using it more or less the very same day.

Cons

A few of the packages were a little confusing at first but the team was still very happy overall.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10