Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

20%

3

Stars

8%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

PJ

Petrina J.

Not Specified, N/A employees

5.0
February 2022

handy hashtag tools

Pros

Using this has been a real help for social media management because it's simple to work with and includes useful features, especially the option to save hashtags which cuts down on some of the manual effort.

Cons

The interface could use a refresh to make navigation more simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

ST

Serene T.

Not Specified, N/A employees

5.0
February 2022

all-in-one social media win

Pros

Managing everything feels effortless. We use it to schedule posts, update our content and keep track of our social media growth, all from a single platform.

Cons

It would be even better if the platform included hashtag research and more advanced brand monitoring features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BC

bimal C.

Not Specified, N/A employees

4.0
January 2022

tweet scheduling boosts engagement

Pros

One of the best things about this social media marketing tool is how it lets me schedule all my tweets ahead of time and then posts them at the times that work best. That has led to better engagement which has helped bring in more leads and sales. It's also useful for finding potential clients just by searching keywords such as dentist, accounting and similar terms. On top of that, the analytics give a clear view of how each tweet is performing so it's easier to see what needs improvement.

Cons

Nothing significant comes to mind for this section.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, N/A employees

3.0
October 2021

helpful support but distracting UI

Pros

Important thing I can say is that the support team has been helpful and the platform does cover a lot of social channels, even if some of them could be implemented much better. It's also clear that the product is being actively developed and updated on a regular basis.

Cons

At the same time, the interface feels more distracting than simple which makes using it less pleasant than it should be. Having to rely on third-party apps to publish to certain social channels also makes the tool feel a bit questionable. The learning curve is there and in this case it is not enjoyable. On top of that, the market is very competitive and even though the software keeps improving some of the older issues users pointed out a long time ago still have not been resolved.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

J

Julie

Not Specified, N/A employees

3.0
October 2021

content categories extremely slow

Pros

One thing I really appreciate is the way it organizes posts by content categories which a lot of other scheduling tools still don't do. Over the years, it's also added more integrations and collaboration options which has made it more useful. Since it's web-based, that comes with both advantages and disadvantages but I do like being able to build posts in bulk first and then tailor them for each social platform afterward.

Cons

The biggest frustration happens when I'm actually creating a post. As soon as I add a photo, a link and tags, the whole system starts dragging like old dial-up internet from the 90s. Because of that, finishing a single post can take as long as 45 minutes, even on a fast computer. It's honestly made me avoid using the platform most of the time and has really killed my motivation to keep my content updated.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5