Video KYC

Video KYC features dedicated or shared human KYC experts and utilize the client's own trained staff. This crucial flexibility allows companies to perfectly match their operational model to specific business needs, regional regulations, and language requirements across multiple jurisdictions.

The service increases customer sign-up success by offering video verification when users encounter difficulty with fully automated sessions. By combining liveness detection, facial checks, and document review, the software ensures a successful onboarding experience, enhancing revenue opportunities and expanding the client's customer base.

Video KYC combines the precision of world-class AI and machine learning with trained human KYC experts for verification. This hybrid approach ensures exceptional accuracy and completion rates, allowing businesses to verify user identities in real-time while adhering to complex and stringent regulatory requirements that mandate human review.

During the live video call, the KYC expert utilizes liveness detection and facial recognition techniques. This process confirms that the customer is a real person and prevents fraud attempts using deepfakes, photos, or other spoofing methods, building a strong and secure foundation of trust.

The back-office provides an interactive and instruction-driven experience for the KYC experts conducting the video sessions. This system delivers real-time status updates covering liveness checks, document authenticity, and background screenings, ensuring a streamlined, error-free, and audit-ready verification process.