AutoFluent Reviews

“Functioning just fine

Pros

The support team is awesome! They're super quick to reply and always have helpful info when I need it.

Cons

The parts tech and labor guide isn't as user-friendly as Mitchell.

“Awesome customer suppor

Pros

I find pulling reports super easy and opening repair orders is a total smooth and simple for me.

Cons

It takes more steps than it should to open certain windows, like viewing an invoiced customer repair order. The sales tax report isn't very clear either and it doesn't show a breakdown of taxable and non-taxable categories.

“Such a great software!

Pros

The software was set up really fast and the support has been fantastic since day one.

Cons

The system would be much better if it didn't need to be installed on a computer.

“Solid choice for car service businesses

Pros

Whenever we've had an issue, customer support has been there right away and they always do a great job helping us out. Amazing product.

Cons

The screens can be a bit complicated sometimes. There are just too many screens, making it not as simple to use.

“Excellent help from an expert

Pros

The guy helping us was really patient, even when it was clear that the reason we couldn't get our system to work was because of something we did wrong.

Cons

Honestly, we really don't have anything to dislike.

“Great fit for our business

Pros

I really appreciate how fast and helpful the staff is. I love the online chat feature and how they can log into our computer to help. The reports are easy to read and there are lots of options to choose from. It's also super easy to train new employees on the program because it's so user-friendly. Finding invoices, work orders and payments is a piece of cake. The system lets me make adjustments with ratios, percentages and discounts without any hassle. I really like it!

Cons

We've had a few issues with the system logging us out in the middle of the day. Also, I don't like that I have to go back to the main screen every time I want to change a customer's name in a report before printing.

“Top tire and auto repair software

Pros

It is great at growing with your business and listening to your feedback. Their part supplier integration is hands down the best I've used, and it doesn't force you into paying for a third-party catalog. The multi-store feature works flawlessly and training new staff takes just hours, not days.

Cons

My only issue would be that there's no support for national accounts with big-name tire vendors.

“best inventory and POS system

Pros

It's so simple and efficient, especially with 10 locations. I can control everything from anywhere and everything is just a few clicks away. I love how I can customize it to suit my needs, too.

Cons

In the 15+ years we've been using AutoFluent, I honestly haven't found anything I dislike. Sure, there have been a few bumps along the way but the support team always fixes things right away!

“Amazing support team

Pros

AutoFluent has the best customer service team. They're so patient with all our questions and they really make sure you understand how everything works. I'm super grateful for them.

Cons

I can't really say I have any dislikes.

“My choice for POS for 8 years running

Pros

The way AutoFluent adapts to any concerns or requests is amazing! I've been in the automotive industry for almost 20 years and have tried lots of software but I chose AutoFluent when I opened my own business because it was so user-friendly and flexible. I started with the desktop version when I had just one location and it was lightning fast. Now that we have multiple locations, we switched to the cloud-based version and while there's a tiny lag compared to the desktop version, it's still fantastic. I can access customer history for both stores and handle things remotely with ease. I've been with AutoFluent for 8 years now and they just keep getting better. They really listen to customer feedback and keep improving. Five stars all the way!

Cons

I really wish AutoFluent's scheduler could integrate with my online appointment scheduling software.