Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

BDC, 11-50 employees

5.0
February 2021

Does the job perfectly

Pros

It's easy to check schedules and set up customers for service. Navigating is also simple and the hot buttons at the top help me quickly get where I need to go.

Cons

My only issue is when it logs me out and I have to reenter my login credentials.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Automotive, 500+ employees

5.0
June 2019

Easy to use but could be better

Pros

The ease of use and the ability to push data directly to CDK is fantastic. The package options are also a big plus for customers, making them feel more comfortable by allowing them to choose from various packages tailored to their needs.

Cons

The text messaging system could use some improvements. It would be great to have more options besides just "Mark as Read" or "Send Text Message." Having the ability to text customers directly without opening a repair order or setting up an appointment would be a big help, especially for customers with only a few questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9