Dealerlogix Reviews

“Poor customer service, no available manual

Pros

Once you start using it, it's easy to figure out how to use.

Cons

Very clunky, not very intuative, lacks any kind of manual, customer service is really lacking in response time. Functions stated in their faq videos aren't apparently actually available. Seems like they could really refine this and make it better and more efficient.

“Does the job perfectly

Pros

It's easy to check schedules and set up customers for service. Navigating is also simple and the hot buttons at the top help me quickly get where I need to go.

Cons

My only issue is when it logs me out and I have to reenter my login credentials.

“Easy to use but could be better

Pros

The ease of use and the ability to push data directly to CDK is fantastic. The package options are also a big plus for customers, making them feel more comfortable by allowing them to choose from various packages tailored to their needs.

Cons

The text messaging system could use some improvements. It would be great to have more options besides just "Mark as Read" or "Send Text Message." Having the ability to text customers directly without opening a repair order or setting up an appointment would be a big help, especially for customers with only a few questions.