Total 2 reviews

2

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

50%

2

Stars

0%

1

Stars

50%

Satisfaction score

Ease of use

5

Value for money

4

Customer Support

3

Functionality

2

VU

Verified User

Small-Business, 1-50 employees

1.0
August 2023

Place for RV fixes

Pros

One thing I really appreciated about Digital Wrench was the work order format. It's clear, simple and easy to understand, which made it simple to share with our retail customers.

Cons

I wasn't a fan of the interface in Digital Wrench. I found myself having to backtrack a lot to find the information I needed across different parts of the software. also customer support is basically non-existent unless you're willing to pay for it.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

VU

Verified User

Small-Business, 1-50 employees

3.0
December 2017

Functions perfectly

Pros

It also has an extensive parts inventory, which was a big factor for us when we were looking for shop software. plus I really like that there are several different work order formats to choose from.

Cons

I'd love to see more reporting options, like a report that shows all open invoices for a customer, as well as the ability to generate a report for both open and closed invoices.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

2