RepairLink Reviews
Total 4 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Seth L.
Small-Business, 11-50 employees
“Good tool
Pros
It's really easy to find parts and the best part? It works so smoothly with Tekmetric. I don't have to worry about switching between different systems or anything , everything just clicks together.
Cons
Sometimes, it's tough to tell if a part is really in stock. There have also been a few times where the price listed didn't match what the dealer charged me for the same part. That's been a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Chris G.
Small-Business, 11-50 employees
“Useful tool, even with some drawbacks
Pros
We use this software all day, every day. We've got around 12-15 techs in our shop and they all rely on this to check pricing and part numbers. The integration with Tekmetric is super smooth, no Issue at all. It's also really simple to learn and the part look-up process is quick. plus the diagrams are a lifesaver when we need a fast reference.
Cons
The information isn't always up to date, which can be a problem. Part numbers and prices sometimes don't match what's actually available. For European and Asian dealers we still have to call them directly for quotes. I can't always trust the info I'm seeing and honestly, I haven't noticed much customer support either.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Verified User
Small-Business, 11-50 employees
“Perfect platform for ordering parts
Pros
I love how easy it is to use and the connection with dealers is great. plus the images that come with it really help me understand what I'm working with. Makes everything so much easier.
Cons
I honestly can't think of any downsides to the program. It's been pretty smooth for me overall.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Stephen B.
Mid-Market, 500+ employees
“Ideal for tackling work tasks
Pros
I can look up parts for International vehicles, check out the diagrams and even see if my local International dealership has them in stock, along with the price. It's such a time-saver and helps me get everything I need without any guesswork.
Cons
I've had some issues when I'm looking up diagrams. If I click on one, then back up and click on it again, it sometimes shows me something completely different. It's a bit annoying but not a dealbreaker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10