RepairLink provides repair facilities with a free, 24/7 OEM parts ordering platform, offering VIN-based lookup and real-time updates. However, some users have reported challenges with integration into existing systems. Overall, its comprehensive features enhance parts ordering efficiency.

RepairLink Specifications

Inventory Management

Online Parts Ordering

VIN Lookup & Vehicle History

Reporting & Analytics

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RepairLink Features

RepairLink's certified repair network management connects collision repair facilities with over 35 OEM certification programs. This affiliation enhances shop credibility, ensures adherence to manufacturer standards, and provides access to specialized tools and training, leading to consistent, high-quality repairs and increased customer trust.

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RepairLink's platform facilitates efficient repair planning by integrating OEM repair procedures into the workflow. This approach reduces guesswork, minimizes errors, and accelerates the repair process, resulting in improved cycle times and enhanced operational efficiency.

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Through the software, shops can purchase collision parts directly from a vast network of suppliers. This streamlined procurement process ensures timely access to necessary components, reduces delays, and supports the use of genuine parts, thereby maintaining repair quality and customer satisfaction.

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RepairLink provides quality coaching services with in-person guidance on estimatics, repair quality, and safety protocols. This personalized approach improves shop performance, boosts revenue, and ensures best practice adherence, leading to superior repairs and operational excellence.

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Pros and Cons of RepairLink

Pros

  • User-friendly interface
  • Integration with shop management systems
  • Reduces phone calls to dealers
  • Streamlines parts lookup process
  • Saves time in parts procurement

Cons

  • Occasional outdated part numbers or prices
  • Challenges with navigation
  • Dependence on internet connectivity
  • Limited adoption by local vendors

RepairLink Reviews

Overall Rating

4.8

4 Review(s)

Rating Distribution

5

star

(3)

4

star

(1)

3

star

2

star

1

star

December 2024

Good tool

Seth L.

Small-Business

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Pros

It's really easy to find parts and the best part? It works so smoothly with Tekmetric. I don't have to worry about switching between different systems or anything , everything just clicks together.

Cons

Sometimes, it's tough to tell if a part is really in stock. There have also been a few times where the price listed didn't match what the dealer charged me for the same part. That's been a bit frustrating.

December 2023

Useful tool, even with some drawbacks

Chris G.

Small-Business

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

We use this software all day, every day. We've got around 12-15 techs in our shop and they all rely on this to check pricing and part numbers. The integration with Tekmetric is super smooth, no Issue at all. It's also really simple to learn and the part look-up process is quick. plus the diagrams are a lifesaver when we need a fast reference.

Cons

The information isn't always up to date, which can be a problem. Part numbers and prices sometimes don't match what's actually available. For European and Asian dealers we still have to call them directly for quotes. I can't always trust the info I'm seeing and honestly, I haven't noticed much customer support either.

April 2023

Perfect platform for ordering parts

Verified User

Small-Business

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Pros

I love how easy it is to use and the connection with dealers is great. plus the images that come with it really help me understand what I'm working with. Makes everything so much easier.

Cons

I honestly can't think of any downsides to the program. It's been pretty smooth for me overall.

Frequently Asked Questions

The website does not mention if RepairLink software offers an API.