Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“fantastic support team”
Pros
Getting started with this was very easy and the onboarding process went really well. I'm also really impressed with the customer support, as they've been consistently helpful and responsive.
Cons
There was some trouble when we tried to integrate our CRM with this but the support team was very helpful and worked with us until it was resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“flexible template customization”
Pros
It gives you the freedom to customize templates the way you want.
Cons
The ticketing system can be difficult to understand but their customer support is very helpful and makes it much easier to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10