Botphonic.ai

Botphonic.ai Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AP
Akshit P.

Hospital & Health Care, 51-100 employees

4.0

“interactive dashboard”

Pros

Right away, the dashboard felt interactive and simple to follow. It has been really useful for managing my HubSpot and Salesforce interactions and I get access to all the call analytics I need, including recordings and transcripts which helps a lot with tracking the details. I did run into a setup issue at the beginning but their support team responded quickly and helped me sort it out. It has delivered solid value for the price, made call automation much more manageable and helped me respond faster with AI. With how dependable it has been, it has definitely made my work much easier.

Cons

The starter plan doesn't include custom workflows.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

MK
Milan K.

Mid Market, 51-100 employees

5.0

“powerful AI calling automation”

Pros

It delivers human like AI calls that automatically take care of scheduling, lead follow ups and reminders and it also gave a helpful boost to our email outreach.

Cons

Getting started took some effort because the low code setup comes with a fairly steep learning curve.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DP
Dharti P.

Mid Market, 51-100 employees

5.0

“saves time”

Pros

The AI Call Assistant does an excellent job of handling calls in a natural, human like way. It responds to queries right away, saves a lot of time and makes sure no important call gets missed.

Cons

There isn't really anything I dislike but the setup and customization can feel a bit tricky at times. That said, their team is available to help during the process which makes it much more manageable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9